Mtn. View Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sales men were friendly during intial sale process, however felt it was un-professional to be emailing and txting when out on test drive and when taking credit application information. After sale was however felt it was un-professional to be emailing and txting when out on test drive and when taking credit application information. After sale was finanlized never saw sales men again. Vehicle was cleaned on the outside, but the inside was left dirty, had to take it and pay myself for the inside to get cleaned because I could not get the sales men back on the phone to see about bringing it back in to get cleaned. More
Rodney Grimes is a great salesman. I used him two years ago when I bought my 2006 Ford Fusion SEL. I remembered him and contacted him to help me buy a 2009 Ford Mustand GT and my husband's 2008 Ford F-150 ago when I bought my 2006 Ford Fusion SEL. I remembered him and contacted him to help me buy a 2009 Ford Mustand GT and my husband's 2008 Ford F-150 FX2 sport truck. Rodney is great at returning phone calls and making sure the customer gets what they want. I love Mountain View Ford because they are willing to stay late if they want someone to purchase a vehicle. I have been to other Ford dealers and they were closing the doors and leaving before closing time and would not stay to discuss a deal etc. More
These guys did a great job from start to finish,not standing over you,yet very helpful.They have a great selection of automobiles too choose from.If you don't find something you like here,your not look standing over you,yet very helpful.They have a great selection of automobiles too choose from.If you don't find something you like here,your not looking.But if you don't find what you want to buy,these guys are more than willing to hunt it down for you.I would recommend these guys to any and everyone.Ill be back.Thanks guys. More
Rodney Grimes was very courteous and professional. He did a great job. We love our truck. We will recommend him to others and look forward to trading with him next time. He was able to find a keyless en a great job. We love our truck. We will recommend him to others and look forward to trading with him next time. He was able to find a keyless entry remote for the truck. I didn't give "5" on the ratings because the body shop didn't as you say... "exceed my expectations." There were a few scratches on the tailgate that could have been buffed out with very little effort. Robert More
Knowledgeable of product; good with interpersonal relationships; mannerable; assertive; willing to go the extra mile to make the sale. Shaun called several times to make sure I was satisfied with the relationships; mannerable; assertive; willing to go the extra mile to make the sale. Shaun called several times to make sure I was satisfied with the purchase. After an error was made on the down payment, Shaun made sure it was corrected in a reasonable amount of time. Then, he called the next few days to make sure I was satisfied with the handling of the situation. I would highly recommend him to friends because he is so knowledgeable of his product, willing to please and a very pleasant young man with whom to deal. More
We have bought our last 4 vechicles from MTN VIEW FORD LINCOLN MERCURY. Kenny was so helpful and took the time to find out just what our needs were and found us just what we wanted. We are so pleased wi LINCOLN MERCURY. Kenny was so helpful and took the time to find out just what our needs were and found us just what we wanted. We are so pleased with our purchase and the service we recieve after the sale. More
Shaun was one of the nices sale person I have delt with. He went out of his way to provide every detail of the transaction and provide quick results of every request. I would recomend Shaun and others at M He went out of his way to provide every detail of the transaction and provide quick results of every request. I would recomend Shaun and others at MVF to anyone looking for a car. Thanks again for taking care of me in such a nice manner. Carl Muffett More
the whole experience was a pleasant and quick one... the only thing wrong that i can think of is the window sticker that i now have, that lists at least one featured option suppose to be on the truck, that only thing wrong that i can think of is the window sticker that i now have, that lists at least one featured option suppose to be on the truck, that is not on there. the paper listed the truck has ABS, when in fact it does not, per your shop techs. other then that, it was a pleasant experience dealing with Mt. View Ford, and if ever needed another vehicle, we will be back... hopefully Rodney will still be there.... More
I found the truck we were interested in seeing on the internet. I recieved an email from the dealership with information giving the contact person. I contacted the dealership and set up an appointment. internet. I recieved an email from the dealership with information giving the contact person. I contacted the dealership and set up an appointment. Even though we could not meet with them until 6:15 pm, they agreed to see us that day. My internet experience was very good. Their website is user friendly. The staff at Mountain View Ford was very friendly and helpful. The truck with the color we asked to see was waiting for us when we arrived. We were not pressured to buy the truck. Every option was listed for us to review. Rodney was very knowledgable. Jason Rose let us select the add ons we nedded and did not force us to buy anything we didn't need. Jason stayed after hours to finish our deal. Rodney also stayed and offered his services if we ever needed them. I would recommend Mountain View Ford to anyone. More
I really had a great experience at Mountain View Ford. After looking around at several dealerships I was glad to be able to buy from a local one. Shaun's emails were truly informative and had some great After looking around at several dealerships I was glad to be able to buy from a local one. Shaun's emails were truly informative and had some great links to useful websites like edmunds.com, so I felt like he was really on my side from the beginning. I was very impressed with Shaun's extensive knowledge of the new Focus and his top-notch presentation of the car. I felt like I really knew what I was buying. Also, Jason Rose was so helpful during financing and really helped me get a great interest rate. Thanks Shaun and Jason! More