Mtn. View Ford

Shaun responded quickly to all E-mails and phone calls. I wanted a CD player installed in the truck I was going to buy. Shaun went out of his way to find a player. He even had a part overnighted to get it in wanted a CD player installed in the truck I was going to buy. Shaun went out of his way to find a player. He even had a part overnighted to get it installed the next day for us. We live 150 miles from Mountian View Ford, but the high quality service was well worth the drive. More

Shaun (our first contact) went out of his way to make sure we had all relevant information as well as patiently explained our options and available ways of getting a new truck. Through 6 or 7 e-mails, an sure we had all relevant information as well as patiently explained our options and available ways of getting a new truck. Through 6 or 7 e-mails, and 3 phone calls, he let us know exactly his inventory, and was willing to work with us on pricing as well as some adds we wanted to make to our truck. It is unusual in this day and age to find such customer service..most dealers mouth the words, but Mtn View Ford, and Shaun deliver the goods! We had visited 9 other dealers, and I personally talked to 11 others, and Shaun made this OUR choice of places to come get a new truck. More

RJS in Cashier, NC here again. I wanted to add that when you phone the Internet Sales Team at MV Ford, you get Don Erwin's enthusiastic voice, promising you that your sales and accessories needs will be sat you phone the Internet Sales Team at MV Ford, you get Don Erwin's enthusiastic voice, promising you that your sales and accessories needs will be satisfied. I have discovered that this is true. No one in all of Ford can tell you right now how to get integral roof racks on a new 2009 F-150. Try it. I contacted some people at Ford central and they didn't know, or at least, couldn't tell me what would work. However, Shaun Kesler at Mountain View Ford in Chattanooga did the research and is providing me exactly what I requested: integral roof racks on my new F-150. MVFord has a local company they work with to help you accessorize your new Ford to give you all the custom functionality and luxury you need and want. As I said before, these guys are the real deal. And speaking of deals, you will not find a better deal on your new Ford anywhere. Just call Shaun Kesler and you will find out. Shaun also helped me find an amazing rear hard shell cover that retracts and locks into whatever position you desire, keeping what you have in the bed protected, or partially or totally exposed, as you wish. Shaun is having MVFord's associated customizing accessory company install it for me for an excellent price. Call these guys for an excellent deal that gives you everything you want. Although it probably sounds like I am a staff member, I assure you I am not. I am an architect, from an entire state away, drawn to MVFord's great deals and great customer attention. More

I searched online for the truck I wanted and found it in stock at Mt. View. The salesmen were extremely quick to take care of me. Mt.View made the purchase extremely pleasant. I am a first time customer stock at Mt. View. The salesmen were extremely quick to take care of me. Mt.View made the purchase extremely pleasant. I am a first time customer that will definitely be back. Jason Dalton, Ga More

Found great deal on internet for a car for my daughter. Shaun and I talked on the phone and sealed the deal. Drove down next day and it was ready to pick up. Looked good. Clean transaction. Friendly folks. Shaun and I talked on the phone and sealed the deal. Drove down next day and it was ready to pick up. Looked good. Clean transaction. Friendly folks. Good price. Worth driving the distance to get the right combination. Best of all, got 43 MPG on 2008 Focus SE on way home. I really liked that! -Don More

Don, my first contact, per internet follow-up, was excellent, as was Rodney at the dealership. There was a delay in getting the attention of the financing office, that was mildly irritating, but the f excellent, as was Rodney at the dealership. There was a delay in getting the attention of the financing office, that was mildly irritating, but the finance gentleman helped us very much. He was the only one available that day. Next time we buy a Ford, it will be at Mountain View. More

Dear Don, "Stoney" and I would like to say thanks for Dear Don, "Stoney" and I would like to say thanks for the friendly and courteous treatment that we received at Mtn. View Ford. Everyone that we had Dear Don, "Stoney" and I would like to say thanks for the friendly and courteous treatment that we received at Mtn. View Ford. Everyone that we had any dealings with were very nice. We were very pleased with Bo, as our Sales Representative; You, as our initial contact person; Jason, who did the paperwork and any other that we came into contact with during the process. Thanks again for all the assistance in our dealings with the dealership. More