Mtn. View Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My husband and I went to purchase a 2011 Ford Explorer.. We were very pleased with how Mr. Kesler helped us with that purchase. When we had a question, he was very detailed in his response. He also took tim We were very pleased with how Mr. Kesler helped us with that purchase. When we had a question, he was very detailed in his response. He also took time out to make sure that we were completely satisfied with all aspects of purchasing our Explorer.. Price, Rate, Terms etc. More
Recently purchased a new 2010 F-150. I traded in 2 vehicles and feel as though I got a fair price for them. I was hoping for something a little more aggressive than what I actually received for trade vehicles and feel as though I got a fair price for them. I was hoping for something a little more aggressive than what I actually received for trade value which is the only reason I gave a 'good' rating for price. People were very friendly and courteous and more than willing to help. Great, smooth transaction. More
DAVID BRUNNER IS FANTASTIC. HE KNOWS WHAT I WANT, AND HE KEEPS ME NOTIFIED WITH OUT PRESSURING ME. I FEEL AS THOUGH HE IS FAMIY AND VERY HONEST. THIS IS THE THIRD OR FOURTH CAR WE HAVE BOUGHT FROM MTN VIE KEEPS ME NOTIFIED WITH OUT PRESSURING ME. I FEEL AS THOUGH HE IS FAMIY AND VERY HONEST. THIS IS THE THIRD OR FOURTH CAR WE HAVE BOUGHT FROM MTN VIEW , AND I PLAN PURCHASING ALL FUTURE CARS FROM DAVID BRUNNER. THANKS DAVID. YOU DESERVE AN AWARD FOR SALESMANSHIP AND FRIENDLINESS. BY THE WAY I LOVE MY MKT More
There are many reasons why I rated this dealership a great rating, but the main reason is that I had a question, not a very important one, just a run of the mill question. I asked the question on my fac great rating, but the main reason is that I had a question, not a very important one, just a run of the mill question. I asked the question on my facebook status, I am friends with Mtn View Ford Lincoln Mercury. My question was about shop hours and that I am having a problem with the weather striping on my New Ford Fusion. Shaun commented the hours plus let me know that he would be more than happy to replace the faulty strip. This was answered after hours! It was 9:30 at night, it could have waited till morning but me be being a valued customer he follwed up. When I commented thanks, he again replyed for me not to hesitate at all to ask anything. I am truly impressed with the dedication the staff at this dealership, especially Shaun Kesler have towards customer service. Best dealership hands down. I don't ever see a need to go to another dealer ever again. More
I have always been met at the door and promptly ask if I could be directed to someone specific, or if they themselves could help me. Never had to wait for long periods of time for quotes. Never felt pressu could be directed to someone specific, or if they themselves could help me. Never had to wait for long periods of time for quotes. Never felt pressured to buy, it was always my choice. All 3 of the main people I have dealt with were extremely friendly. I have purchased 3 vehicles from Mtn View Ford. James Stalling was the salesman, but I have had dealings with Shaun Kesler and Rodney Grimes as well. The overall experience was awesome. I always felt that I was always given a fair price. A+ for Mountain View Ford Lincoln Mercury. More
I had a really good experience with the dealership. I first was checking on things online and David (the sales representative) contacted me to to see if he could help me with any questions and offer any first was checking on things online and David (the sales representative) contacted me to to see if he could help me with any questions and offer any information that I would need. I also received a call from Shawn (the sales manager)before I even came down to see if David was answering all of my questions and helping in every way. I also found Jason Rose to be so extremely helpful. I will definitely recommend the salesman and the dealership to everyone. More
Contacted David on Wednesday October 6th and told him I needed a car in a specific price range when I arrived at the dealership he had started pricing several cars he thought were in the range I had sugges needed a car in a specific price range when I arrived at the dealership he had started pricing several cars he thought were in the range I had suggested. I had my granddaughters with me and he was very patient in knowing I had to devote part of my time to them. He showed me all the different cars and was very knowledgeable about the different features available. He also arranged for me to carry the car home so my husband (who gets off after your hours every night) could decide if this was the car he wanted. Was very good at getting all information together and not wasting my time. I had a bad experience with a rental car and he called the rental agency and arranged a replacement car and even came and stayed with me until it arrived. Went over and above whatever I might have expected in customer service. Helped out twice with SYNC system and never appeared like he minded helping out. You have a very good employee who actually listened to what I wanted and not what he wanted to sell!!! More
I have dealt with Mtn View several times over the years. I can honestly say that the sale goes smooth every single time. They are always upfront and make things easy. I will definitely be recommending all I can honestly say that the sale goes smooth every single time. They are always upfront and make things easy. I will definitely be recommending all of my friends and family to Mtn View Ford Lincoln Mercury to buy their next vehicle. I will make sure they ask for my salesperson Shaun Kesler. Thanks again for everything! More
I walked in there about 15 minutes to closing time to look at getting a deal on an F-150. Joey (can't remember his last name and lost his card) stayed almost an hour and half later than he had to workin look at getting a deal on an F-150. Joey (can't remember his last name and lost his card) stayed almost an hour and half later than he had to working with me. When it was all said and done we had the numbers close enough to make the deal. Came back the next day to finalize it, and worked with Shaun to complete the deal. I've bought from several different dealers in my life, and I have to say this was the best group of people I've worked with. No pressure to buy, and completely understood that if the numbers didn't work, no hard feelings. I am now a proud owner of a brand new F-150 with a great interest rate and term that met my budget. Will definitely do business with this dealer again, and highly recommend them to my friends and family. More
I have purchased several vehicles from MV Ford and I have been pleased with each visit. I like the ability to talk with the person making the deal and not have to dance around sitting in a room waiting for been pleased with each visit. I like the ability to talk with the person making the deal and not have to dance around sitting in a room waiting for a deal made outside. Continued good service! More