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Mtn. View Ford
Chattanooga, TN
2,527 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,527 reviews
November 06, 2025
I received very good service from my sales representative John Goodwin. It was overall a good escorting. John Goodwin. It was overall a good escorting. More
by capntony1
November 06, 2025
They were very upfront about everything. No high pressure on anything. They went over and beyond their job to help arrange a shipping company to send the car to me. They sent me a a copy of No high pressure on anything. They went over and beyond their job to help arrange a shipping company to send the car to me. They sent me a a copy of my 30 day tag the day I paid for the car so I could drive the car when I got it in case of a post office delay. Everything they did made them a first class dealer and I would definitely consider them again. More
by KRS43623
Verified CustomerNovember 05, 2025
Very efficient and great customer service They customer care is excellent , they went above and beyond to make the sale easy care is excellent , they went above and beyond to make the sale easy More
by NATHALIREGALADO
November 04, 2025
Wonderful experience! They found the car I wanted! Very pleased! Thanks so much for the great experience! They found the car I wanted! Very pleased! Thanks so much for the great experience! More
by CHLOE.MORRISON.NOOGA
November 04, 2025
Without a doubt the absolute worst buying experience ive ever encountered. Things were promised that I didn't get! The online price and their sales price were $7000 different. Trade was supposed to he 32k ever encountered. Things were promised that I didn't get! The online price and their sales price were $7000 different. Trade was supposed to he 32k only gave me 30k yall were supposed to pay 2k down . Didn't do that. Passenger side headlamps have water in them and are fogged over. I was told today that I'd have to pay for that out of pocket. I asked about swapping over my exhaust kit . Should've gotten in writing everything exactly how it was supposed to be so they couldn't confuse me in the finance office. You guys have did nothing to get my future business. I will never recommend anyone to your business. There's no honesty, integrity or transparency at your dealership. More
by ALANPRIGMORE24
November 03, 2025
Excellent dealership! Excellent people! Easy to deal with and an amazing family ran business. Highly recommend Excellent people! Easy to deal with and an amazing family ran business. Highly recommend More
by ROCKSOLIDPAINTING
November 03, 2025
Fantastic Brandon was fantastic to work with. He presented me with options I was not even considering. He presented me with options I was not even considering. More
by HAYLIEAVEN92
November 02, 2025
All was great Big dealer including chevy dealer also clean friendly people very professional in all departments suv delivery was on time and full gas clean paper word was fast and correct joe sale mange clean friendly people very professional in all departments suv delivery was on time and full gas clean paper word was fast and correct joe sale manger was realy thural had all figure in order and kind people never had to be there all was done by phone can not say enough but thanks life time warranty on power tran first oil change and check up is on charge More
by Steven
November 02, 2025
Great dealership all around. Justin Lugo and Race Henderson are honest and open about options and availability. Our family has bought here 3 times in the last year and will defin Justin Lugo and Race Henderson are honest and open about options and availability. Our family has bought here 3 times in the last year and will definitely be back when the need arises. More
by TIM88ANDERSON
November 02, 2025
Appreciate the customer service and excellent communication at Mountain View Ford. Fletcher & Brandon were great to work with, gave me a great deal, and treated me right. Appreciate ya’ll! communication at Mountain View Ford. Fletcher & Brandon were great to work with, gave me a great deal, and treated me right. Appreciate ya’ll! More
by CDELANCEY1
