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Mtn. View Ford

Chattanooga, TN

4.8
2,151 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,151 reviews

September 15, 2014

Very happy with outcome. Doug Rector could not have been a better person to guide me through trading in my car. I had researched and pretty much knew what I wanted. Doug guide More

by ksdchatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rector
Sep 19, 2014 -

Mtn. View Ford responded

Thanks for letting us know about your experience with Doug! One of our goals is to match the right car to the right client, and we’re happy to hear that Doug did that for you. We look forward to seeing you again in the future. Enjoy your new car!

September 14, 2014

Chris Yancy Salesmen To Chris Yancey. Definitely best auto salesmen I've ever had and this is my 3rd car I've purchased too. Very professional and I Recommend Chris Yancy. More

by derrick.robinson.54772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancy
Sep 19, 2014 -

Mtn. View Ford responded

Hello, Derrick! We're delighted to know that Chris exceeded your expectations and provided an excellent customer experience! Come and see us again when it comes time for your first scheduled maintenance. Thanks for the feedback, and enjoy your new car!

September 14, 2014

Thank you Chris Yancey! Chris Yancey made it a good car buying experience, he treated us with the utmost courtesy and respect, he was straight forward when answering any ques More

by 1Renegade
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
Sep 19, 2014 -

Mtn. View Ford responded

Great to hear! We hope your daughter is enjoying her new car! Matching the right car to the right client is one of our favorite parts of the job, and it's great to know that Chris was able to work with you to make the process easy and convenient. Call on us again if we can do anything for you or your daughter again in the future!

September 09, 2014

fantastic best sales experience I've ever had!! will recommend to everyone I know!! Mr Bailey went above and beyond anything that I ever expected!! please ask f More

by bigpapavol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E.J. Bailey
Sep 19, 2014 -

Mtn. View Ford responded

Thanks for the recommendation! We're thrilled to know that we've been able to deliver an exceptional customer experience for you. Welcome to the Mountain View Ford family! Do not hesitate to call on us in the future if you need anything else, and in the meantime: Enjoy your new car!

August 30, 2014

New Truck Purchase I would just like to say thanks for the courteous and professional manner in which my truck purchase with Mountain View Ford and in particular Rodne More

by gp0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Grimes,
Sep 03, 2014 -

Mtn. View Ford responded

Thanks for writing about your experience! We're thrilled that Rodney was able to help you pick the right truck for your needs, and that you enjoyed your visit. Call on us when it comes time for your first scheduled maintenance, and in the meantime, enjoy your new truck!

August 27, 2014

Excellent, no hassle. Nice to not be run through the mill when purchasing a vehicle and to be provided with a reasonable price minus all the back and forth.. More

by rfblumberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Aug 28, 2014 -

Mtn. View Ford responded

We strive to provide the right car at the right price for your needs, and we're glad to hear we did that for you. Let us know if we can do anything for you in the future, and enjoy your new car!

August 27, 2014

sales and service dave pickett is a 10 . im a stickler for telling someone the things i want done and them not remembering it . dave did everything i asked to be done More

by rodgerparsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dave pickett service ans sales manager
Aug 28, 2014 -

Mtn. View Ford responded

It's great to read that you are pleased with your visit to Mountain View Ford! Our expert staff is our primary resource in providing excellent service, and we're glad to hear that Dave and our technician were able to clear up your concerns. We'll be glad to work with you again. Thanks for sharing your comments!

August 19, 2014

First time buying a Brand New vehicle I was in the market for a new car, scared and didn't want to be given the "run around." People will sell you anything. I was so fortunate to have been More

by Beth52140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone, Kenny Eppel, Chad Allen
Aug 19, 2014 -

Mtn. View Ford responded

Welcome to the Mountain View Ford family, Beth! Our goal is to put you into the right car for your needs, and we're happy to hear that we met your expectations in that regard. Come back and see us when it comes time for your first scheduled maintenance. Enjoy your new car!

August 19, 2014

Dave pickett is the man Great car buying experience I would definitely recommend Mt view Ford Dave pickett was very kind and help full I was glad I went there More

by scott.teem1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave pickett
Aug 20, 2014 -

Mtn. View Ford responded

Thanks for your recommendation, Scott! We strive for an excellent experience, and we're glad to hear that you received that from Dave. Call on us again if you need anything else in the future!

August 18, 2014

excellent! I was researching used cars for my teen son and as soon as Kenny approached us on the lot, I had good feeling I would have a car for my son that day. More

by mrsmac1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Epple
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