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Mtn. View Ford

Chattanooga, TN

4.8
2,151 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,151 reviews

January 09, 2015

Outstanding Service I was so pleased with the outstanding service that Chris Yancey and the Mtn View Ford staff showed me in helping me get my new Ford Fushion. I would More

by Robbyne71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
Jan 14, 2015 -

Mtn. View Ford responded

Thanks for your recommendation! At Mountain View Ford, we strive to provide total customer satisfaction to our clients, and we’re thrilled to learn that Chris and the rest of our team gave you that great experience. We look forward to seeing you again when it comes time for your scheduled service. Enjoy your new Fusion!

January 03, 2015

Top notch CS from Chris I ordered a 2015 Mustang through Chris Yancy and couldn't be happier. He kept me updated throughout the whole process. He made my first car buying exp More

by dustinpowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancy & Shaun Kesler
Jan 06, 2015 -

Mtn. View Ford responded

Hello, Dustin! We're glad to hear that you are pleased with your experience at our dealership. We take pride in delivering great service, and we're delighted that Chris and Shaun were able to make sure that you could decide on the right car for your needs. We hope you are enjoying your new Mustang! Do not hesitate to let us know if we can do anything else for you in the future!

December 31, 2014

Love our new Fusion. Yet again Chris Yancey out did himself. This is the second new vehicle we have bought this year and Chris has got us what we wanted both times. If you More

by Robert Hardin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey Chad Akins
Jan 02, 2015 -

Mtn. View Ford responded

We're glad to know that Chris continues to impress you, Robert! We are always delighted to hear that we have succeeded in delivering the excellent customer service that is our goal. Thanks for sharing your comments! Thank you for your recommendation! Come back and see us again if we can be of service in the future!

December 30, 2014

awesome Christopher Yancey is an awesome man. He has helped me in more ways than just selling me a car. God bless him for the work he puts in there. More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Yancey
Jan 02, 2015 -

Mtn. View Ford responded

Thank you for your kind words about Christopher, Brad! We hope you will let us know if we can do anything else for you in the future!

December 25, 2014

Great Service I received great customer service from Zach Carter. I purchased a used car in great condition (looks brand new). Zach did an excellent job getting me More

by Jenny Mondragon Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Carter
Dec 30, 2014 -

Mtn. View Ford responded

Thanks, Jenny! We're glad to hear that you enjoyed working with Zach during your recent visit! Putting you into a great new-to-you car is one of our favorite parts of doing business, and we're happy to read that Zach was able to achieve that. Thanks for your recommendation! Come back and see us again if we can do anything else for you!

December 20, 2014

"Going the extra mile" I had excellent customer service while looking for a F-150 from Chris Yancey. Chris shoot straight with me and worked hard to get my business. He w More

by r.har
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
Dec 30, 2014 -

Mtn. View Ford responded

We're glad to hear that you were pleased with Chris's efforts on your behalf. We want all of our customers to be fully informed and confident while making a big decision, and it's great that Chris was able to do that for you. Thanks for sharing your comments! Call on us again if we can do anything else for you in the future, and in the meantime, enjoy your new F-150!

December 19, 2014

Customer Service I purchased a 2014 Ford F-150 from this dealership. Right out of the gate my salesman Delvin Van Nice provided excellent customer service. Delvin li More

by grocg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delvin Van Nice
Dec 30, 2014 -

Mtn. View Ford responded

Thank you for your recommendation! We're glad to know that Delvin earned your confidence and provided a great experience for you. Let us know if we can do anything else for you in the future!

December 17, 2014

Customer is always right Went to buy my wife a new Lincoln Navigator and the ones on the lot were not exactly what we were looking for. Kenny Cone went above and beyond making More

by J Raschke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney cone, Jason rose
Dec 30, 2014 -

Mtn. View Ford responded

Thank you for the great recommendation! Putting you in the right car at the right price for your needs is our passion, and we're glad to know that Kenny and Jason were able to work together with you to achieve that. Thank you for sharing your comments! Let us know if we can be any further assistance in the future!

December 15, 2014

Awesome Experience! I recently purchased a 2015 Ford Mustang from this dealership. My experience was exceptional from start to finish! I cannot say enough about the qual More

by seepaigerun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold, Shaun
Dec 19, 2014 -

Mtn. View Ford responded

Thank you for your great feedback! At Mountain View Ford, we strive to deliver exceptional customer service, and we’re thrilled to learn that we achieved that for you. We hope you are enjoying your new Mustang, and that you will let us know if we can do anything else for you in the future!

December 13, 2014

Loved it I felt comfortable as soon as I walked through the door. The service was great and the salesman was amazing. Thank you'll and I'm a be sure to recomme More

by Walter Dozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
delvin
Dec 19, 2014 -

Mtn. View Ford responded

Hi, Walter! Thank you for telling us about your experience. At Mountain View Ford, we want every customer to feel total satisfaction with their experience at our dealership, and we’re thrilled to learn that our team gave you that great experience. Thanks again for sharing your feedback. We're sure you are enjoying your new car, and please let us know if we can be of further service in the future!

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