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Mtn. View Ford

Chattanooga, TN

4.8
2,151 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,151 reviews

February 10, 2015

great service I put in a online application and was contacted the next day went down looked at car and the next day made my mind up they had all my paper work ready More

by jennifer galvez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
Feb 12, 2015 -

Mtn. View Ford responded

Thanks, Jennifer! We're glad to know that you were pleased with the speed and convenience of your experience at our dealership. Customer service is our top priority, and we're glad to know Rodney was able to work with you to put you into a great car. Thanks for sharing your feedback with us! Come back and see us again if we can do anything else for you in the future!

February 08, 2015

excellent My wife had been searching for a Ford focus hatchback for a little over a year, we had went other places but with our schedule we always seemed to sho More

by HappyHusband
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris Yancey
Feb 10, 2015 -

Mtn. View Ford responded

We're glad to hear that your wife is loving her new Focus! At Mountain View Ford, we take pride in delivering excellent customer Please let us know if we can do anything else for you in the future!

February 02, 2015

Went in for new truck service, left with a new car too. Thanks to John Goodwin I've had a dealer experience I can brag about. We were NOT kept waiting in the showroom for hours. Our new Fiesta was ready to More

by mssladyinblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
Feb 04, 2015 -

Mtn. View Ford responded

We're glad to hear it! At Mountain View Ford, we take pride in delivering a fantastic experience, and that includes quick service and clear explanation of all of your vehicle's features. We're glad to know that you enjoyed working with John, and that he was able to help make sure you were fully comfortable and satisfied with your new Fiesta. Call on us again if we can do anything else for you in the future, and in the meantime, enjoy your new car!

January 26, 2015

Best car buying experience ever Buying my new F150 from Mountain View Ford was the easiest and most hastle free auto purchase I have ever made. I showed up at one o'clock and was dri More

by mtcagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Jan 29, 2015 -

Mtn. View Ford responded

We're glad to hear that you enjoyed working with Kenny during your visit! Putting you in the right car for your needs is our passion, and we're delighted that he was able to achieve that for you. Thank you for sharing your comments with us! Come back and see us again if we can do anything else for you in the future!

January 22, 2015

Poor After the Sale Service The dealer met me at the Chattanooga airport with a vehicle as we agreed on a Sunday Morning. The vehicle had a broken windshield and an engine barely More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanya, Chris
Jan 23, 2015 -

Mtn. View Ford responded

Thank you for your feedback. We’re sorry to hear that you are not satisfied with your experience at Mountain View Ford, Ronnie. While we feel that we have fulfilled all of our promises to you, it is clear that there is some difference between our expectations and your own, and we would appreciate the opportunity to discuss this matter with you in more detail. Please contact Shaun Kesler, our sales manager, at 423-763-0335, so that we can continue our investigation into this issue. Thank you.

January 21, 2015

Car buying made easy. I would just like to say thanks to Mountain View Ford and Dave Pickett for a great car buying experience . I got a great buy on a 2014 F-150 and Mr Pi More

by Bighorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pickett
Jan 23, 2015 -

Mtn. View Ford responded

Thanks for your recommendation! One of our goals is to put you in the right truck at the right price for your needs, and we’re happy to hear that Dave did that for you. We look forward to seeing you again in the future. Enjoy your new F-150!

January 20, 2015

We love our new Flex! Everyone at Mtn View was very friendly and helpful. We had not bought a new vehicle in many years but knew we wanted a Ford. The Flex is great to driv More

by egoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rector, Chad Akins
Jan 23, 2015 -

Mtn. View Ford responded

We're glad to hear that you are enjoying your new Flex! Matching the right car to the right client is our passion, and we're pleased that our team was able to work with you to achieve that. Thanks for writing about your experience at Mountain View Ford! Come back and see us again if we can do anything else for you in the future!

January 12, 2015

WORTH THE WAIT! I was pleased with the outcome of purchasing my Brand New 2014 Ford F-150 FX4. Kenny Epple was a great part of this process, very helpful and friendly More

by Volunteer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Epple
Jan 14, 2015 -

Mtn. View Ford responded

We're glad to read that you enjoyed working with Kenny during your recent visit! Delivering an excellent experience is our passion, and it's great to know that he achieved that for you. Thank you for sharing your comments! Come back and see us again if we can do anything else for you in the future!

Jan 14, 2015 -

Mtn. View Ford responded

We're glad to read that you enjoyed working with Kenny during your recent visit! Delivering an excellent experience is our passion, and it's great to know that he achieved that for you. Thank you for sharing your comments! Come back and see us again if we can do anything else for you in the future!

January 11, 2015

Good dealer and good sale asosiate It was good experience to buy my 2015 Mustang. The sale person was very helpful and good sale man and I will recommend friend if they like to buy new More

by Sabah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E.J bailey
Jan 14, 2015 -

Mtn. View Ford responded

Thanks for writing about your great experience! At Mountain View Ford, we aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that from our team. Enjoy your new Mustang, and let us know if we can do anything for you in the future!

January 10, 2015

2015 Escape The selection of vehicles to choose from is outstanding, and the staff is as friendly as any you could ask for. There was no high pressure from the st More

by Guinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E J Bailey
Jan 14, 2015 -

Mtn. View Ford responded

Thank you for your kind words! We're happy to hear that you were pleased with your visit to our dealership, and that we have earned your confidence. We appreciate your recommendation, and look forward to working with you again in the future! Enjoy your new car!

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