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Mtn. View Ford
Chattanooga, TN
2,151 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,151 reviews
March 22, 2015
Quick and Painless car buying experience Thank you Kenny Epple for making getting a car very easy. You worked wonders with my situation and I am very glad that I decided to talk to you . I wi Thank you Kenny Epple for making getting a car very easy. You worked wonders with my situation and I am very glad that I decided to talk to you . I will make sure to tell all my friends that are looking for a vehicle to visit you at Mt. View Ford . More
by gordita1972
Employees Worked With
Kenny Epple
March 22, 2015
Easy breezy This is a great place to buy a vehicle! I have referred a bunch of people I know here because the customer service is outstanding. The whole experienc This is a great place to buy a vehicle! I have referred a bunch of people I know here because the customer service is outstanding. The whole experience was smooth and very quick. Jeremy was great! Not pushy and worked with me on everything I asked for and needed. Made me feel like a friend. I can definitely say that I will not buy a car or truck anywhere else :) More
by Uberstephens
Employees Worked With
Jeremy Dean
March 21, 2015
Knowledgeable, caring, and just the right amount of sales Working with Zach Carter at Mountain View was a pleasure. As a first time buyer, I had a lot of questions and he delivered. With that, I could have ea Working with Zach Carter at Mountain View was a pleasure. As a first time buyer, I had a lot of questions and he delivered. With that, I could have easily been 'sold to' but Zach made sure not to overwhelm. I'd highly recommend Zach and Mountain View to anyone looking for a car. More
by noogageek
Employees Worked With
Zach Carter
March 20, 2015
excellent service and help Jeremy did an excellent job in helping us find the right car for all our needs, and put up with a picky client. Mountain view ford made everything eas Jeremy did an excellent job in helping us find the right car for all our needs, and put up with a picky client. Mountain view ford made everything easy. More
by cmbirge
Employees Worked With
jeremy dean
March 16, 2015
Simple and easy car buying experience Deal with Missy Gentry and Rodney Grimes, they are GREAT! Easy pleasant car buying experience. Got the vehicle I wanted at the price I wanted. Defi Deal with Missy Gentry and Rodney Grimes, they are GREAT! Easy pleasant car buying experience. Got the vehicle I wanted at the price I wanted. Definitely recommend Mtn. View Ford! More
by ekamber
Employees Worked With
Missy & Rodney
March 15, 2015
Patience is a virtue. Craig Beckler taught me to drive 5speed before we even left the lot. We them went to the bank, to get necessary info. The bank was so crowded it took Craig Beckler taught me to drive 5speed before we even left the lot. We them went to the bank, to get necessary info. The bank was so crowded it took close to an hour to get what we needed. Not even once did Mr. Becker seem rude or irritated by how long it was taking to get me in a car. I'm very appreciative of the patience he had that day. More
by nimrod706
Employees Worked With
Craig Beckler
March 07, 2015
Best ever car buying experience ! ***** I was somewhat hesitant to stop in at Mtn. View when looking for a new truck. I have encountered extremely rude and obnoxious salesman here in the pas I was somewhat hesitant to stop in at Mtn. View when looking for a new truck. I have encountered extremely rude and obnoxious salesman here in the past. Also as a Georgia resident , I have had terrible experiences with out of state dealers messing up the paper work and overcharging for taxes. I typically shop for vehicles in Atlanta. But i stopped by the lot on a Sunday to look around and found just what i wanted in the exact color and trim I wanted. So i decided to try Mtn. View Ford again to see if the atmosphere had changed at all. I was so pleased with my salesman, E.J. Bailey. He was upfront and honest about all the rebates and discounts as well as dealer fees. I was never pressured or intimidated at all. I was amazed at the awesome deal I received on my new truck as well as the better than expected trade in on my old truck. I went on a weekday, so it wasn't crowded and i was in and out in record time. After leaving I have 0 regrets. I trade frequently and many times I have gotten caught up in wanting a car only to regret some of the terms later. But this time everything was smooth and upfront. I highly recommend Mtn. View Ford Lincoln for your next new or used car purchase. Be sure to ask for E.J. Bailey or email him from the staff link on their website. I cant speak for all salespeople there , but I know you will be happy with his laid back style and honesty. I will recommend all my friends and family to see him when in the market for a new vehicle. More
by Matt1
Employees Worked With
E.J. Bailey
March 06, 2015
Great experience Delvin was great. He was never pushy, he made us feel comfortable. We were thinking of buying a Fiesta because they were so cute and cheaper, Delvin Delvin was great. He was never pushy, he made us feel comfortable. We were thinking of buying a Fiesta because they were so cute and cheaper, Delvin understood we needed a bigger family car. We knew he was right and took his experienced advice. We love our Focus. More
by lisa ridley
Employees Worked With
Delvin Van Nice
February 22, 2015
Great Deal! I stopped in looking for a used truck and found that 2014 models were priced almost the same as a used one. Dave was more than helpful and really mad I stopped in looking for a used truck and found that 2014 models were priced almost the same as a used one. Dave was more than helpful and really made me feel at home. More
by TimDealDeal
Employees Worked With
Dave
February 12, 2015
Happy I went there Was heading to Atlanta to buy a truck because generally the prices are better there. I decided to stop by the dealership just to see what they had. I Was heading to Atlanta to buy a truck because generally the prices are better there. I decided to stop by the dealership just to see what they had. I was surprised that the prices were closely matched to Atlanta but what sold me was the professionalism of the sales guy (John Goodwin). He made the process easy. I will buy from him again and I encourage people to seek him out when they go there. More
by j
Employees Worked With
John Goodwin
