Mtn. View Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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great I did most of our dealing on the phone , when my husband and I arrived at mountain view ford we so happy that everything went as planned Rodney Grimes I did most of our dealing on the phone , when my husband and I arrived at mountain view ford we so happy that everything went as planned Rodney Grimes was easy to work with and had everything in order ,we signed papers and were back on the road within an hour , we drove 3 1/2 each way and it was worth it . thank you Rodney the McDermott's More
Great experience! My sales representative was Josh Newman. Josh was very knowledgeable about the product he was selling. Josh was a perfect gentleman in my dealings My sales representative was Josh Newman. Josh was very knowledgeable about the product he was selling. Josh was a perfect gentleman in my dealings with him and he made me feel very comfortable in seeking future services/help from him. I would strongly recommend him to my friends who are interested in owning a Lincoln. Bob Oldham More
Dave Pickett made the difference! Dave Pickett's professional, insightful, and helpful demeanor I found to be unparallelled in my truck shopping experience. Mt. View was the 3rd dealer Dave Pickett's professional, insightful, and helpful demeanor I found to be unparallelled in my truck shopping experience. Mt. View was the 3rd dealership we visited. In the future it will be our FIRST stop! I bought the nicest F-150 a truck lover would want! Thanks Dave! More
Kenny Cone was great Kenny Cone was very helpful, and showed me all of my options with no pressure. I would recommend Kenny to anyone. And Chad was also helpful in financ Kenny Cone was very helpful, and showed me all of my options with no pressure. I would recommend Kenny to anyone. And Chad was also helpful in financing and took his time showing all my options. These guys made it easy to buy a truck. More
Straight forward dealing Buying a car is not the most fun thing to do, however my experience with Craig was a good one. I had a set number I couldn't go over, trade in a litt Buying a car is not the most fun thing to do, however my experience with Craig was a good one. I had a set number I couldn't go over, trade in a little upside down and I knew it, but I had a fair deal in mind for both sides in my eyes, they went after anything they could find to help drop the price within my range, even programs I was unaware of to get where I had to be... Got my "mid life crisis" Mustang now, thanks Craig! Quincy More
Excellent ! Josh Newman is a very knowledgeable sales person. He was friendly and was not pushy. I recommend Josh and Mt. View Ford. Love my new F150! Josh Newman is a very knowledgeable sales person. He was friendly and was not pushy. I recommend Josh and Mt. View Ford. Love my new F150! More
"NUMBER 1 DEALER IN CHATTANOOGA AREA!" As most people are, my wife and I were hesitant in stopping in to get a new vehicle at any dealership. We had first looked for a vehicle at other deal As most people are, my wife and I were hesitant in stopping in to get a new vehicle at any dealership. We had first looked for a vehicle at other dealerships and the salesmen were pushy, and it felt as if they were there to just sell a vehicle. At Mt. View we were not treated like a number, Ron made us feel comfortable. When we bought our first vehicle (this makes our fourth) from Mt. View we had a wonderful and delightful salesman greet us. Ron Elliott made us feel like we had the run of the lot and actually let us look for what we wanted. Ron did not hover over us. When we found the vehicle that fit our needs he was polite and informed us of the vehicle. Ron did not try and sell us anything we did not want, or try to sell us a vehicle out of our price range. When it came time for the actual paperwork, we dealt with Chad Adkins. Mr. Adkins is highly knowledgeable and can work magic. We will never use another dealership when we look for another vehicle. More
TYPICAL GREEDY CON ARTISTS I HAVE BEEN SEARCHING FOR A CAR ON AUTO TRADER AND I DECIDED TO EMAIL MOUNTAIN VIEW FORD LINCOLN ON 3/24/15 ABOUT A 2014 MERCEDES BENZ ML 350 THAT I H I HAVE BEEN SEARCHING FOR A CAR ON AUTO TRADER AND I DECIDED TO EMAIL MOUNTAIN VIEW FORD LINCOLN ON 3/24/15 ABOUT A 2014 MERCEDES BENZ ML 350 THAT I HAVE BEEN WATCHING FOR AWHILE. THEY PRICED IT AT $43,600 AND I OFFERED $42,000. IMMEDIATELY! I GOT A RESPONSE FROM JIM GRAVES, ASKING ME IF MY OFFER EXCLUDES TAX, TAG AND TITLE. WITHIN MINUTES OF ME SEEING HIS RESPONSE, IN COMES ANOTHER EMAIL FROM JIM. HIS SECOND EMAIL STATES; "I have now been offered $42;500.oo have a few more inquiries. If you have interest do not hesitate. It is going to sell." YEAH, SURE! I HESITATED AT FIRST BECAUSE I FIGURED THIS WAS AN OBVIOUS CON TO GET MORE MONEY FOR THE VEHICLE, BUT, I DECIDED TO OFFER $42,600 AND SEE WHERE THIS GOES. JIM NEVER EMAILED ME BACK. I WAITED 24 HOURS AND EMAILED MOUNTAIN VIEW FORD LINCOLN AGAIN AND ASKED IF THE VEHICLE WAS STILL AVAILABLE. THIS TIME KENNY EPPLE RESPONDED ALMOST INSTANTLY, STATING THE VEHICLE IS STILL AVAILABLE. GIVEN ALL THE INQUIRIES AND OFFERS JIM GOT THE DAY BEFORE I WAS SHOCKED (NOT). ANYWAY, KENNY PICKED UP WHERE JIM LEFT OFF BY TELL ME, "we have $42,500.00 covered by the Mercedes wholesaler. It will be sold to them at the end of the week if we don't sell it by then. The least that we can take for it is $42,600.00+++. Let me know what you would like to do." I TOLD KENNY I AGREE TO PAY THE $42,600 AND I CAN MAKE A DOWN PAYMENT TO SECURE THE VEHICLE, THEN ASKED HIM TO SEND ME A PURCHASING AGREEMENT. HE SAID, "I will need to know how you want to title the vehicle and an address as well. Also, do you plan on paying cash? And how do you want to handle the downpayment. I also need a fax number to send you the purchase agreement. I WONDERED WHY HE COULDN'T JUST EMAIL ME THE PURCHASING AGREEMENT, HOWEVER, I SENT HIM ALL MY INFO INCLUDING FAX NUMBER AND TOLD HIM I WOULD BE FINANCING THROUGH MY CREDIT UNION. KENNY EMAILED ME BACK INSTANTLY, "I was mad a mistake when I priced this vehicle to you. We have to sell it for $43,600.00+++, not the $42,600.00 I gave you. Sorry." OF-COURSE I DECLINED THE TEMPTING OFFER! WANT ALL, LOSE ALL! TYPICAL GREEDY CON ARTISTS!!! FURTHERMORE, I WOULD NEVER PAY CASH FOR A USED CAR AND ESPECIALLY READING SOME OF THE REVIEWS ABOUT MOUNTAIN VIEW FORD LINCOLN SELLING CARS WITH BAD ENGINES, BAD PROMISES ETC. I WOULD BE VERY VERY VERY CAUTIOUS AND SUGGEST YOU THINK LONG AND HARD IF YOU'RE BRAVE ENOUGH TO DO BUSINESS WITH THEM!! More
Easiest car buying experience EVER ! Craig and Shaun were great to work with. No games, no gimmicks. They told me what they could sell cars for and I told them what I could pay and we wen Craig and Shaun were great to work with. No games, no gimmicks. They told me what they could sell cars for and I told them what I could pay and we went through several and found the Ford Edge was one that would work for both of us. Even though I changed my mind several times on vehicle makes, these guys hung in there with me and helped me make it work. No pressure. Once we decided on the vehicle that was right for me based on my wants, needs and affordability, it was completed very quickly. No long drawn out haggling back and forth, hanging out at the dealership for hours and then mounds of paperwork in the finance office. It was literally the easiest new car purchase I have ever done. I definitely recommend these guys and Mtn View Ford. More
Great buying Experience We made the 100 mile drive to purchase our last two automobiles because we got the best deal and the salesman was terrific. We were in and out in no t We made the 100 mile drive to purchase our last two automobiles because we got the best deal and the salesman was terrific. We were in and out in no time with our new automobiles. Thanks, jim More