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Mtn. View Ford

Chattanooga, TN

4.8
2,151 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,151 reviews

April 22, 2015

great I did most of our dealing on the phone , when my husband and I arrived at mountain view ford we so happy that everything went as planned Rodney Grimes More

by martha8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Grimes
Apr 30, 2015 -

Mtn. View Ford responded

Thank you, Martha! We're glad that Rodney was able to work with you to ensure that your drive was worthwhile! Congratulations on your new car, and please let us know if we can be of any assistance to you in the future!

April 20, 2015

Great experience! My sales representative was Josh Newman. Josh was very knowledgeable about the product he was selling. Josh was a perfect gentleman in my dealings More

by reo63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Apr 30, 2015 -

Mtn. View Ford responded

Thank you for your great feedback, Mr. Oldham! We're glad that you enjoyed working with Josh during your visit, and that he was able to ensure that you were completely comfortable and informed while making a big decision. Thanks for your recommendation! Please do not hesitate to let us know if we can do anything else for you in the future!

April 15, 2015

Dave Pickett made the difference! Dave Pickett's professional, insightful, and helpful demeanor I found to be unparallelled in my truck shopping experience. Mt. View was the 3rd dealer More

by lewistruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pickett
Apr 23, 2015 -

Mtn. View Ford responded

Thanks for the great review! We're glad that Dave was able to help you with your new truck, and that you are pleased with the truck you received. Congratulations on your new F-150!

April 15, 2015

Kenny Cone was great Kenny Cone was very helpful, and showed me all of my options with no pressure. I would recommend Kenny to anyone. And Chad was also helpful in financ More

by BamaBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone, and Chad Akins
Apr 23, 2015 -

Mtn. View Ford responded

That's what we strive for! Thank you for choosing Mountain View Ford for your car needs. We appreciate your business and look forward to doing business with you again!

April 01, 2015

Straight forward dealing Buying a car is not the most fun thing to do, however my experience with Craig was a good one. I had a set number I couldn't go over, trade in a litt More

by Qkart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beckler
Apr 09, 2015 -

Mtn. View Ford responded

Thanks for your great feedback! We're glad to hear that Craig was able to work with you to ensure that you could drive away in the new Mustang that you wanted. We hope you are enjoying it! Please let us know if we can do anything more for you in the future!

April 01, 2015

Excellent ! Josh Newman is a very knowledgeable sales person. He was friendly and was not pushy. I recommend Josh and Mt. View Ford. Love my new F150! More

by ric1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Apr 09, 2015 -

Mtn. View Ford responded

We're glad to hear it! Customer satisfaction is very important to us, and it's great that Josh has been able to earn your recommendation and confidence by delivering great service. Thanks for sharing your feedback with us! Please let us know if we can do anything else for you!

March 28, 2015

"NUMBER 1 DEALER IN CHATTANOOGA AREA!" As most people are, my wife and I were hesitant in stopping in to get a new vehicle at any dealership. We had first looked for a vehicle at other deal More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott, Chad Adkins
Apr 03, 2015 -

Mtn. View Ford responded

Hello, Thomas! We're glad to hear that you were pleasantly surprised by your experience at Mountain View Ford. We take pride in providing a great experience, and part of that is making sure that you drive away in the right car at the right price for your needs. We're delighted to know that Ron and Chad were able to achieve that and earn your confidence. We look forward to seeing you in the future, but in the meantime, please enjoy your new car!

March 25, 2015

TYPICAL GREEDY CON ARTISTS I HAVE BEEN SEARCHING FOR A CAR ON AUTO TRADER AND I DECIDED TO EMAIL MOUNTAIN VIEW FORD LINCOLN ON 3/24/15 ABOUT A 2014 MERCEDES BENZ ML 350 THAT I H More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JIM GRAVES & KENNY EPPLE
March 24, 2015

Easiest car buying experience EVER ! Craig and Shaun were great to work with. No games, no gimmicks. They told me what they could sell cars for and I told them what I could pay and we wen More

by Philip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beckler
Mar 27, 2015 -

Mtn. View Ford responded

Hello, Philip! Thanks for sharing your feedback with us! Customer satisfaction is our passion, and we're glad that Craig and Shawn were able to work with you to be certain that you got the right vehicle for your needs and budget. Thanks again for your great review! Please call on us again if we can do anything more for you in the future!

March 23, 2015

Great buying Experience We made the 100 mile drive to purchase our last two automobiles because we got the best deal and the salesman was terrific. We were in and out in no t More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Mar 27, 2015 -

Mtn. View Ford responded

Hello, Jim! Thanks for writing about your experience at our dealership. We’re happy to hear that we continue to have your confidence and trust with your new cars, and that you enjoy working with our staff during your visits. We hope you are enjoying your new car! Please let us know if we can do anything else for you in the future!

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