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Mtn. View Ford

Chattanooga, TN

4.8
2,151 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,151 reviews

May 06, 2015

great experience We weren't looking to buy a new car. I loved my 2013 edge, but after an unfortunate accident,we were looking..I called Dave and he was able to tell me More

by the saints
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
May 15, 2015 -

Mtn. View Ford responded

We're glad to hear that you enjoyed working with Dave during your recent visit! Customer satisfaction is our #1 priority, and it's great that he was able to put you into a new Edge that fit your needs. Congratulations on your new car, and please let us know if we can do anything else for you in the future!

May 05, 2015

Awesome Rodney Grimes, our Sales Representative was the best! This actually was our 4th experience with Mountain View and have always been treated like ole fr More

by Cjsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Grimes
May 15, 2015 -

Mtn. View Ford responded

Thank you for writing about your experience at our dealership! We're delighted to hear that you continue to be pleased with your visits. We take pride in providing great service, and we're happy that Rodney was able to do so for you. Please let us know if we can do anything else for you in the future!

May 02, 2015

Easy in, Easy out. I bought my first brand new car which was a 2015 Ford Escape. I was deciding on that or the Explorer but Logan helped me make my decision with no pres More

by barrettkibble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson, Chad Akins
May 07, 2015 -

Mtn. View Ford responded

Thank you for your great recommendation! We're glad that Logan was able to work with you to find the perfect vehicle for your needs. Customer satisfaction is of the utmost importance to us, and we're always happy to know that we have achieved it. Please let us know if we can do anything else for you in the future, and congratulations on your new Escape!

May 02, 2015

Wonderful Experience Everyone at Mtn View Ford was incredibly nice and very helpful. Rodney made purchasing my first vehicle a great experience. I never felt pressured and More

by Kaita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Grimes
May 07, 2015 -

Mtn. View Ford responded

Thank you for your kind words! We're glad that Rodney was able to ensure that you felt comfortable while deciding on the right vehicle for your first purchase. Do not hesitate to call on us again in the future, and congratulations on your new car!

April 30, 2015

Ron Elliott is the BEST! Our daughter was looking to make her first car purchase. This was her first experience into the scary world of adulthood! Ron Elliott walked her throu More

by Proud Parents
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott
May 07, 2015 -

Mtn. View Ford responded

Thank you for writing about your experience at Mountain View Ford! We want all of our customers to feel comfortable and confident while making a big decision, and we're pleased to know that Ron was able to do so for your daughter. We hope she is enjoying her new car, and that she will let us know if we can be of any assistance in the future!

April 29, 2015

Outstanding service!!! I would like to thank James Stalling for doing an outstanding job in helping us find the right car for my daughter. He went beyond my expectations! More

by Sonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stalling
May 07, 2015 -

Mtn. View Ford responded

We're glad to hear it, Sonya! Matching the right car to the right client is our passion, and we're pleased that James was able to do so for your daughter. We hope she's enjoying her new car! Please let us know if we can do anything else for you in the future!

April 29, 2015

Update of previous rating Used truck mgr Shawn is untruthful at best and beyond rude. Dealer gen mgr Mike Thornton resolved all issues to my satisfaction, he is a good hones More

by lisa1matt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pickett and Mike Thornton
April 28, 2015

The overall experience was very good. I have been looking online for a new Ford edge, I found the one in the color that we liked at Mountain View Ford. As it turned out however it was not More

by SunnyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
there were so many employees that I cannot recall their names
May 07, 2015 -

Mtn. View Ford responded

Thank you for your great review! We're happy that John was able to work with you to find the perfect Lincoln for your needs, and that you enjoyed working with him during your visit. Customer satisfaction is our #1 priority, and we're always delighted to know when we have achieved it. Thank you for writing! We look forward to working with you again in the future!

April 27, 2015

New 2015 F150 This is the 3rd. Truck that I have bought from Mtn.View Ford and I have dealt with Kenny Cone all three times he is the best saleperson he will get yo More

by bugman 321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
May 05, 2015 -

Mtn. View Ford responded

Thank you for your recommendation, Roy! We're delighted that you continue to be pleased working with Kenny and the rest of our team when buying your trucks, and we hope that you are enjoying driving your most recent one. Please let us know if we can do anything else for you in the future!

April 26, 2015

This place is great! Cory Stafford did such an amazing job making my husband and I feel welcome and respected. He made the haggling process fun, not stressful. I will defi More

by Mrs . Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Stafford
May 05, 2015 -

Mtn. View Ford responded

Thank you for your recommendation, Mrs. Stone! We're delighted that Cory was able to make the two of you feel comfortable and confident while working on your purchase, and it's great that we continue to have your trust! Thanks for writing about your experience! We look forward to working with you again, and congratulations on your new car!

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