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Mtn. View Ford
Chattanooga, TN
2,151 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,151 reviews
August 04, 2015
Finally someone listened to what we had to say. We had visited several dealerships only to leave frustrated at the experience. When we got to Mtn. View Ford, I was weary of the battle. Buying a car We had visited several dealerships only to leave frustrated at the experience. When we got to Mtn. View Ford, I was weary of the battle. Buying a car shouldn't be a battle...Zach Carter listened to what we wanted and found us the perfect car. He was professional, personable, helpful, in all, the perfect sales person. We are so happy with our new Ford Fusion. More
by Happy Ford Owner
Employees Worked With
Zachary Carter
August 03, 2015
We loved our car buying experience!!! We enjoyed our car buying experience at Mtn. View Ford. From my first contact with Missy Gentry to make an appointment, to the entire buying experienc We enjoyed our car buying experience at Mtn. View Ford. From my first contact with Missy Gentry to make an appointment, to the entire buying experience with Rodney Grimes, we could not be happier with our decision to buy from Mtn. View Ford. My wife and I were in and out in around 2 hours, including the test drive. We have been a loyal customer of a competitor for years. That has definitely changed! Thanks again, Jason and Sheila Clark More
by rockytopcowboy
Employees Worked With
Rodney Grimes, Missy Gentry
August 03, 2015
First class operation If you're in the market for a car, go see them. Not only did they have what I wanted, they worked with me to make it possible. If you're in the market for a car, go see them. Not only did they have what I wanted, they worked with me to make it possible. More
by SuperiorD
Employees Worked With
Chris Yancey
August 03, 2015
Best buying experience hands down. Our experience was the best starting from our internet search to our salesman Craig calling me back and setting the fabulous deal before we even test Our experience was the best starting from our internet search to our salesman Craig calling me back and setting the fabulous deal before we even test drove the vehicle. We've been bragging to all of our friends. More
by sandyrileydavis
Employees Worked With
Craig Beckler
July 30, 2015
Totally satisfied repeat customer This is the third time I have come to Mountain View Ford. I was so happy with my 2006 Ford Escape, that I still loved driving it as much as I did the This is the third time I have come to Mountain View Ford. I was so happy with my 2006 Ford Escape, that I still loved driving it as much as I did the day I purchased it. Replacing it with a 2015 Ford Escape Titanium package was my only choice. Kenny Cone again took the time to answer all of my questions and explain various payment scenarios. When I signed the paperwork, the payment was exactly where I wanted it to be. 0% financing is incredible! I hope I keep this car as long as my last one. Based on my past experience, I am confident that service will be equally stress-free. Thank you, Kenny!! More
by "Escape" to Tattooine
Employees Worked With
Kenny Cone
July 30, 2015
very good experience We bought a Lincoln mkz 2015 we love it. Are salesperson was Rodney Grimes, excellent service. NOT PUSHY. He is the one to see when buyi We bought a Lincoln mkz 2015 we love it. Are salesperson was Rodney Grimes, excellent service. NOT PUSHY. He is the one to see when buying a car. More
by rj
Employees Worked With
Rodney Grimes, financial service
July 30, 2015
Extremely Helpful Staff the entire staff was extremely helpful with our used car purchase. Contacting by email is easy and relaxing to do from the comfort of my recliner! I r the entire staff was extremely helpful with our used car purchase. Contacting by email is easy and relaxing to do from the comfort of my recliner! I recommend this dealership to anyone looking for a good used car. More
by Anthony87
Employees Worked With
Rodney grimes
July 29, 2015
Great Experience, Very Customer Focused Josh Newman was my salesperson and was absolutely fantastic. Listened to what I was looking for and necked it down immediately. Great advise of seve Josh Newman was my salesperson and was absolutely fantastic. Listened to what I was looking for and necked it down immediately. Great advise of several items. Not pushy. Very professional treatment all around. Would highly recommend Mountain View Ford as well as Josh. More
by sg
Employees Worked With
Josh Newman
July 28, 2015
Wonderful! I had the best experience at Mountain view Ford, I had a great sales person (Wes) and my finance person (Jason) was just as great! They listened to wh I had the best experience at Mountain view Ford, I had a great sales person (Wes) and my finance person (Jason) was just as great! They listened to what I had to say and were very willing to work with me. I would recommend Mountain View Ford to everyone! More
by misty71
Employees Worked With
Wes, Jason
July 28, 2015
Can't find time to service cars they sell I bought a $31,000 Mustang there and brought it back a couple of years later to have a small repair. The warranty was almost out because of mileage. I bought a $31,000 Mustang there and brought it back a couple of years later to have a small repair. The warranty was almost out because of mileage. All they had to do was look at it and order the parts but the lady at the desk said they couldn't even look at it until the next week and since the warranty was about out I would have to leave it with them. She said they couldn't even write it up and let me bring it in for an appointment. I took it to Brooker Ford in Dalton where they took it right in, looked at it, ordered the part under warranty, and sent me on my way in under an hour. I will never spend another dime at Mt. View. More
by phantom30707
Employees Worked With
Service Rep
