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Mtn. View Ford
Chattanooga, TN
2,151 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,151 reviews
January 05, 2016
Excellent customer service within minimum time Chose Mountain View to help with my lease inquires. Soon drove away with a new car, to buy! They showed me all my options. Thanks to everyone that wor Chose Mountain View to help with my lease inquires. Soon drove away with a new car, to buy! They showed me all my options. Thanks to everyone that worked the numbers! More
by b.slakie
Employees Worked With
Chris Yancey
December 31, 2015
Did a lot of research. Many dealers advertised on line deals when the car was not in stock. Dealing with Mountain View Ford was easy in making apointment, selection and var Many dealers advertised on line deals when the car was not in stock. Dealing with Mountain View Ford was easy in making apointment, selection and variety, Nice experience in dealing with Josh Neuman. More
by Johnboy
Employees Worked With
Josh Neuman
December 31, 2015
Great Customer Service This is the 2nd car we have purchased with Mtn. View Ford in the past year. Our Sales person worked with us on both purchases. He is knowledgeable abo This is the 2nd car we have purchased with Mtn. View Ford in the past year. Our Sales person worked with us on both purchases. He is knowledgeable about all the products offered. Kenny made sure we left satisfied and in he truck we really wanted. The GM Mr. Horton was also a pleasure and helped with our buying process. He made sure to help make the deal. The team stayed after hours to make sure we were taken care of. More
by AimeeD
Employees Worked With
Kenny Epple
December 30, 2015
Kenny Epple wow the dealer of all dealers Second time better than the first! We have brought 2 trucks from Kenny both experiences were stellar! He knows his fords! From the door Kenny was the Second time better than the first! We have brought 2 trucks from Kenny both experiences were stellar! He knows his fords! From the door Kenny was the exception of the stereotype of a car salesman he gives it to you straight and we felt like it was more than just another sales. Kenny has become a household name in our home when it's car buying time. More
by TheNesmiths
Employees Worked With
Kenny Epple
December 29, 2015
Jason Rose in Finance hid MANY things in the contract... Please be careful with this dealer. This is the second car I have purchased and this time the gimmicks are astounding. Buyer Beware. After getting h Please be careful with this dealer. This is the second car I have purchased and this time the gimmicks are astounding. Buyer Beware. After getting home and reviewing the contract the actual agreed-upon purchase of my truck was not adhered to. This was covered up by a finance person who DID NOT review most of the contract with me. My mistake... looks like lawyers are going to be getting involved. More
by carbuyer
Employees Worked With
Jason Rose
December 28, 2015
2016 Escape Logan Watson was a great salesman and helped us find the right vehicle. Jason in finance helped us choose the rate that was best. A good experience ov Logan Watson was a great salesman and helped us find the right vehicle. Jason in finance helped us choose the rate that was best. A good experience overall. More
by Volfan
Employees Worked With
Logan Watson, Jason
December 25, 2015
Good work It was a quick and painless process. They helped as much as they could to get me a good deal on my new 2015 f150. It was a quick and painless process. They helped as much as they could to get me a good deal on my new 2015 f150. More
by Nickb423
Employees Worked With
Craig beckler
December 22, 2015
2015 Ford Fusion Ron Elliott and the rest of the Mt. View Ford Lincoln team were exceptional! This is my second car I've bought from them and the experince with them w Ron Elliott and the rest of the Mt. View Ford Lincoln team were exceptional! This is my second car I've bought from them and the experince with them was second to none! More
by jamiecoffman
Employees Worked With
Ron Elliott
December 21, 2015
2015 F150 xl sport Logan Watson did an amazing job of finding me exactly what I wanted within the price I wanted to stay at! Thanks so much for an excellent job! It was Logan Watson did an amazing job of finding me exactly what I wanted within the price I wanted to stay at! Thanks so much for an excellent job! It was actually nice for a salesman to listen to my desires and concerns. More
by Keith Bates
Employees Worked With
Logan Watson
December 16, 2015
The entire team is first class Kenny Cone , April Green, and Joe Nichols , Ron Elliott, also with others on the team were completely helpful--in getting set up and delivery Kenny Cone , April Green, and Joe Nichols , Ron Elliott, also with others on the team were completely helpful--in getting set up and delivery I expect that this will be the case going ahead --no doubt I am a repeat customer ----and an EV vehicle advocate ----I have two of them !! John Wilkerson Hixson, Tennessee More
by john
Employees Worked With
Cone, Nichols, Green, and Elliott
