Mtn. View Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,152 reviews
Service department Wonderful sales dept. bought new vehicle in 2007. Always have used service center. That has now changed. They do not have time to do a oil change?? Ca Wonderful sales dept. bought new vehicle in 2007. Always have used service center. That has now changed. They do not have time to do a oil change?? Called thurs couldn't do till Monday. Come on!! Hire some people. More
great experience Dealt with Corey Stinnett, usually deal with Rodney Grimes, but was his off day. Both are Great. Smooth Transaction. Thanks Chad Akins, for helping ma Dealt with Corey Stinnett, usually deal with Rodney Grimes, but was his off day. Both are Great. Smooth Transaction. Thanks Chad Akins, for helping make a great experience. More
No pressure good knowledge of products Not a lot of pressure from sales staff No daily phone calls or emails Jamie Parks got an Explorer from another dealer For us to look at before we p Not a lot of pressure from sales staff No daily phone calls or emails Jamie Parks got an Explorer from another dealer For us to look at before we purchased More
Difference in Opinions Couldn't have got a better deal and service. Craig stuck with me until way after closing helping me get my deal through. Oh boy, I was tired but he Couldn't have got a better deal and service. Craig stuck with me until way after closing helping me get my deal through. Oh boy, I was tired but he wasn't. He was energetic and running back and forth. He even filled my tank up with gas and had my car freshly washed the next day. At the end of the night, I walked away with a shiny new Ford Focus. It is so cute. He was so nice, friendly, and strictly professional. The diversity in that business is awesome. You don't find that everywhere, I love Mountain View Ford and will tell everyone that I know to do business with them. Props to Craig! More
Wonderful Dealership James Stallings was our Salesman, He went above & beyond for us.... He found us exactly what we wanted. Not only him but Mr. Kessler and another sales James Stallings was our Salesman, He went above & beyond for us.... He found us exactly what we wanted. Not only him but Mr. Kessler and another salesman. They knew my husband was out of town and went the extra mile to make our deal complete. I'd rate this experience a 100% ??. Frank & Penny Hayes More
Salesman kind; vehicle with immediate issues Rodney was very kind, but within 5 hours of purchase, check engine light on, and truck ran terribly. After it was towed to them at my expense, they t Rodney was very kind, but within 5 hours of purchase, check engine light on, and truck ran terribly. After it was towed to them at my expense, they took it back and repaired it. Three days later check engine light back on. Mtn View offered for me to bring it back in and they would repair it IF it related to the first issue they repaired. Decided not to take truck back in; will deal with it on my own. That would have been 2 out of 5 days I was without the vehicle d/t repairs. My son has purchased 2 used cars @ Mtn View, and my son in law just bought a new truck there. They were shocked at our experience. We had even purchased a nice used car there in the past. I am disappointed in my experience there this time and won't go back. I feel like they should have gone over truck engine better before "as is" sales on it. More
The search is over!!!! My wife and I had been searching for a small SUV for our son who will be going to college in the Fall, for over 3 months. We live in Atlanta and we My wife and I had been searching for a small SUV for our son who will be going to college in the Fall, for over 3 months. We live in Atlanta and we searched websites, dealerships, ads, etc.....everyday. The process was a struggle. We even attended a large auto auction in hopes of finding the perfect vehicle for our son. We thought it would be no problem to find what we wanted in Atlanta...........so it really wasn't!!! But we found what we wanted.....exactly what we wanted at Wade Ford in Chattanooga!!!!! The conversation started on the phone with Josh from Wade Ford; we made some initial offers; and then I drove to Chattanooga and met with Josh. It was an easy decision.....the SUV was perfect and Josh made the experience very easy!!! I paid a deposit that day and picked up the car two days later!!! Thanks for all the help Josh!!!!!! More
Mountain view ford Delvin Van Nice did an excellent job when I bought my CMax. He was very attentive and answered all questions. I will come back to Mtn View Ford. Delvin Van Nice did an excellent job when I bought my CMax. He was very attentive and answered all questions. I will come back to Mtn View Ford. More
unsatisfied / buyer's remorse I recently purchased a 2008 Ford E350 for Mountain View Ford and was disappointed to learn that the vehicle has front end damage. I discovered the pro I recently purchased a 2008 Ford E350 for Mountain View Ford and was disappointed to learn that the vehicle has front end damage. I discovered the problem after driving from Chattanooga Tennessee to Atlanta Georgia in a torrential rainstorm. I contacted the dealership to convey my concerns .I spoke to a manager named Don who assured me that he would follow up with me within the hour to discuss any issues that the service department was aware, here it is three days later and I have not heard back from Don or anyone from Mountain View Ford. More
Awesome Kenny Cone is the man to see. Awesome!!!!! Above & beyond. Kenny helped find the truck I needed and worked a great price. Explained all the bells Kenny Cone is the man to see. Awesome!!!!! Above & beyond. Kenny helped find the truck I needed and worked a great price. Explained all the bells & whistle in great detail. More