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Mtn. View Ford

Chattanooga, TN

4.8
2,152 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,152 reviews

May 21, 2016

Service department Wonderful sales dept. bought new vehicle in 2007. Always have used service center. That has now changed. They do not have time to do a oil change?? Ca More

by Needs oil change
Recommend Dealer
No
Employees Worked With
Sarah
May 20, 2016

great experience Dealt with Corey Stinnett, usually deal with Rodney Grimes, but was his off day. Both are Great. Smooth Transaction. Thanks Chad Akins, for helping ma More

by Hopsing Johnson
Customer Service
Recommend Dealer
Yes
Employees Worked With
Corey Stinnett, Chad Akins
May 13, 2016

No pressure good knowledge of products Not a lot of pressure from sales staff No daily phone calls or emails Jamie Parks got an Explorer from another dealer For us to look at before we p More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stinnett
May 13, 2016

Difference in Opinions Couldn't have got a better deal and service. Craig stuck with me until way after closing helping me get my deal through. Oh boy, I was tired but he More

by cking1951
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Beckler
May 25, 2016 -

Mtn. View Ford responded

Thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Mountain View Ford Lincoln as your first choice for service!

May 11, 2016

Wonderful Dealership James Stallings was our Salesman, He went above & beyond for us.... He found us exactly what we wanted. Not only him but Mr. Kessler and another sales More

by PennyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stallings, Mr, Kessler and another sales rep.
May 10, 2016

Salesman kind; vehicle with immediate issues Rodney was very kind, but within 5 hours of purchase, check engine light on, and truck ran terribly. After it was towed to them at my expense, they t More

by weespot414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney
May 09, 2016

The search is over!!!! My wife and I had been searching for a small SUV for our son who will be going to college in the Fall, for over 3 months. We live in Atlanta and we More

by Monty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
May 07, 2016

Mountain view ford Delvin Van Nice did an excellent job when I bought my CMax. He was very attentive and answered all questions. I will come back to Mtn View Ford. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delvin Van Nice
May 10, 2016 -

Mtn. View Ford responded

We're glad you had such a pleasant experience with us! Please let us know if there is anything else we can do to assist you. Take care!

May 06, 2016

unsatisfied / buyer's remorse I recently purchased a 2008 Ford E350 for Mountain View Ford and was disappointed to learn that the vehicle has front end damage. I discovered the pro More

by Steve
Recommend Dealer
No
Employees Worked With
Josh, and EJ
May 10, 2016 -

Mtn. View Ford responded

Thank you for taking the time to bring this to our attention, Steve. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. Please reach out to us at (423) 756-1331 or shaunkesler@mvford.com so we can discuss this matter in more detail and work together to reach a resolution. We sincerely value your business and know we can always improve so we hope to speak with you soon.

More
May 06, 2016

Awesome Kenny Cone is the man to see. Awesome!!!!! Above & beyond. Kenny helped find the truck I needed and worked a great price. Explained all the bells More

by imtnt247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
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