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Mt. Ephraim Chrysler Dodge
Mount Ephraim, NJ
2,323 Reviews
There's a reason why we are a premier new and used Chrysler, Dodge and RAM dealer for the Philadelphia area. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So if you're looking for a new or used Chrysler, Dodge or RAM in Mt. Ephraim, Philadelphia, Camden or Cherry Hill, stop in to our dealership and we'll get you into the car of your dreams! Have questions to ask first? Give us a call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,323 reviews
July 23, 2026
I purchased a 2026 Dodge Charger that was being used by the sales manager Albert. It was purchased and traded in within a short period of time. The Cars.com website said no damage, no accidents and offered the sales manager Albert. It was purchased and traded in within a short period of time. The Cars.com website said no damage, no accidents and offered a buy back guarantee. I did not go over the car as closely as I should have because of the website assurance. I get it home and noticed a significant dent in the passenger door. Albert told me he was not obligated to point out any damage. I explained he did when there is a buy back clause. Albert said the dealership auto-body shop would repair it for me for $500. Paperwork was done incorrectly and when I went to pickup the car I would take my money back if I had to pay the money for the repair. After my wife was on her way to pick me up he waved the charges. Additionally, the car was listed as having 868 miles on it, but actually had 2,660 on it when I picked it up. The front license plate holder was in the back of the car and badly damaged. They sent me a new one. When installing it I noticed the bumper on the car was a new one. Upon closer inspection I could see that the upper plastic panels had been removed. Albert is a dishonest shred of human debris. He knew the car was damaged and lied about it. I would stay the xxxx away from this dealership. There are many other places to purchase a Jeep, Dodge, Ram, or Chrysler. Don't, I repeat, don't go anywhere near this place. More
by donkeppler1956
Employees Worked With
Albert
July 23, 2026
Astronomical fees. . nearly 5,000 dollars in documentation fees on a 26,000 dollar vehicle. Both salesmen blocked my phone number and have not replied despite saying the . nearly 5,000 dollars in documentation fees on a 26,000 dollar vehicle. Both salesmen blocked my phone number and have not replied despite saying they were going to fix issues with the vehicle. I will NEVER return to this dealership and I hope they go out of business. Absolute snakes. More
by jamesb4558
Verified CustomerEmployees Worked With
Kham, Ashton.
July 22, 2026
I had an 8:30 a. m. appointment with the window technician at the dealership. By 11:30 a.m., he still hadn’t arrived. I waited until 12:30 p.m. before deciding to leav m. appointment with the window technician at the dealership. By 11:30 a.m., he still hadn’t arrived. I waited until 12:30 p.m. before deciding to leave, and he still never showed up. The most frustrating part was the complete lack of communication. No one provided an update, an explanation, or even an estimated arrival time. Expecting customers to sit and wait for four hours without any communication is unacceptable. More
by ashleypettey24
July 18, 2026
Friendly ,fair, and not pushy trying to sell something you don’t want.Thank you. you don’t want.Thank you. More
by ddigugdonna
July 16, 2026
I got a halfway decent deal, the salesman Ashtor Serrano was great. I had a follow up appointment this morning and everything went as planned. was great. I had a follow up appointment this morning and everything went as planned. More
by nuck1
July 03, 2026
Check-in person at service was unfriendly and clearly working on lots of things and I was unimportant. The cashier basically tossed the keys at us through the window and used no courtesy words, for examp working on lots of things and I was unimportant. The cashier basically tossed the keys at us through the window and used no courtesy words, for example: please and thank you. Common courtesy for a customer of the very 10 years. More
by rmccarty26
June 26, 2026
My 2021 Jeep Grand Cherokee has been sitting at Mt. Ephraim Jeep since May 26, 2026, and I am still no closer to getting clear answers about what is actually wrong with my vehicle. The dealership ha Ephraim Jeep since May 26, 2026, and I am still no closer to getting clear answers about what is actually wrong with my vehicle. The dealership has informed me that I need a new engine due to what they claim is negligent maintenance, yet they have not provided the diagnostic trouble codes that were present when the vehicle arrived, explained whether a specific mechanical failure occurred, or identified the actual root cause of the issue. Instead, they are relying solely on the presence of sludge to deny warranty consideration. What is especially concerning is that they have refused to perform or submit an oil analysis, despite having an oil sample available. An oil analysis could help determine whether contamination, a mechanical failure, or another issue contributed to the engine condition. They have also refused to submit the claim to warranty for review, even though my factory warranty expires in just a few days. Communication has been extremely frustrating throughout this process. Nick has been difficult to work with and has not provided the information needed to understand or evaluate the diagnosis. The only way we have been able to get updates has been through my husband speaking with Mike in person at the dealership. I understand that warranty claims sometimes require extensive investigation, but after more than a month, I would expect a thorough diagnosis, transparency regarding the findings, and a willingness to provide supporting evidence before recommending a complete engine replacement and denying warranty coverage. I have also requested that the dealership contact Stellantis and request a factory field technician to inspect the vehicle. Given the lack of a clear root-cause diagnosis and the severity of recommending a complete engine replacement, I believe an independent review by a Stellantis field engineer is warranted. Unfortunately, this request has not been acted upon. Instead of thoroughly investigating what actually caused the failure, the dealership appears focused solely on attributing the issue to maintenance without providing the evidence necessary to support that conclusion. Based on my experience, I DO NOT recommend this dealership's service department. More
by yadiras
Employees Worked With
Nick Sampayo & Mike
June 24, 2026
I HAVE NO PROBLEM WITH SERVICE. BUT YOUR 2026 DODGE CHARGER SUCKS. i BOUGHT 2 AND BOTH HAD A BAD TRANSMISSION. SO YOU ARE NOT GETTING A THIRD CHANCE WITH ME, .NO MORE DODGES EVER!! BUT YOUR 2026 DODGE CHARGER SUCKS. i BOUGHT 2 AND BOTH HAD A BAD TRANSMISSION. SO YOU ARE NOT GETTING A THIRD CHANCE WITH ME, .NO MORE DODGES EVER!!!! I HAD TO PAY FOR TOWING TWICE. I NOW DRIVE A NISSAN, More
by paulghuber
