413 Reviews of Mountaineer Honda - Service Center
Julian was very professional and took care of my Honda recall. I Thank you all. recall. I Thank you all. More
I wasn't happy with the situation with my van. But the dealership has been great in trying to make a bad situation better. But the dealership has been great in trying to make a bad situation better. More
Jordan in service did a great job. Repairs were made to my satisfaction. Car was ready when promised. Repairs were made to my satisfaction. Car was ready when promised. More
The wait was rather long but Vicki did a great job taking care of us. care of us. More
Most helpful when answering customer service needs. The total time pent at dealership for service was well worthwhile.. The total time pent at dealership for service was well worthwhile.. More
I have had a lot of problems with my Honda Ridgeline and it has been a frustrating experience. Mountaineer Honda has been working with me and I now believe, thanks to the Service Manager that they have my it has been a frustrating experience. Mountaineer Honda has been working with me and I now believe, thanks to the Service Manager that they have my best interest at hand. Everyone that I have talked to that has owned a Honda, absolutely love them, I just want to love mine too. Mine must of just been one of the thousands that did not get the full attention that it deserved when it was being built, but Mountaineer Honda is working with me to correct those deficiencies and I thank them and it is much appreciated. More
My Honda 2016 Pilot was issued a warranty extension for the keyless start system (push-start button). The warranty extension was for 125,000 miles or nine years. My Pilot had 125,097 miles and was 9 year the keyless start system (push-start button). The warranty extension was for 125,000 miles or nine years. My Pilot had 125,097 miles and was 9 years 4 months old, so they refused to honor the warranty. The maintenance cost me $389.00. This issue clearly should have been a recall because Honda admitted that there was an error with the start system. This is a clear example of why people get angry over "corporate greed." More
Everything was great. No complains, excellent customer service and attention to detail thanks so much No complains, excellent customer service and attention to detail thanks so much More
I have been pleased with all my interactions starting with Dustin and Seth in Sales. I have had 2 very quick simple issues that Jordan resolved quickly after my purchase. Recently had recall issue reso with Dustin and Seth in Sales. I have had 2 very quick simple issues that Jordan resolved quickly after my purchase. Recently had recall issue resolved. Jordan is very professional and extremely kind. He answered all my questions (even the ones I did not know to ask). He kept me informed of the progress on the day of service. The world would be much better for consumers if Jordan could always be the standard service provided. More
Hi, Jordon Calloway was my service advisor at this visit, he was fantastic. He kept me informed about my vehicle from start to finish. he was fantastic. He kept me informed about my vehicle from start to finish. More