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326 Reviews of Mountaineer Honda - Service Center
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February 21, 2025
They changed a part that was recalled and a week later a light comes on for repairs. Was quoted $160 to evaluated the code - called & talked to the service mgr - Mr. Urse. He apologized and said if it was r light comes on for repairs. Was quoted $160 to evaluated the code - called & talked to the service mgr - Mr. Urse. He apologized and said if it was related to the part they replaced there would be no charge. Well. It was because of that part! I was not charged and for the inconvenience I’m supposed to get a free oil change when that light comes on. This is the 2nd time I have left the service center and within a week, get a service light. Looks very suspicious that this happens. Love this CRV. Also got a call from a salesman wanting to know if I wanted to trade it in & could possibly get my payments down - I paid it off 2 years ago! lol. More
by debbiez2
Verified CustomerEmployees Worked With
February 21, 2025
Usually have excellent service. Last couple visits haven’t been the superior service I’m used to getting. Two visits ago I was scheduled an oil change and an inspection. I had an 8 Last couple visits haven’t been the superior service I’m used to getting. Two visits ago I was scheduled an oil change and an inspection. I had an 8 AM appointment. It was eight or 9 AM appointment. I can’t remember and it took 6 1/2 hours. I kept being told it would just be about another half an hour. This visit I had an oil change. My seat adjustment doesn’t no longer works. The seat was pushed all the way back, and it was stuck when I got the car and the items in my glove box some of them were on the floor. More
by caeddy23
Employees Worked With
February 21, 2025
Helpful technicians. Friendly service. Kind and respectful. I have been pleased each time I've interacted with this crew! Friendly service. Kind and respectful. I have been pleased each time I've interacted with this crew! More
by banddludwick
February 20, 2025
Very pleased with the service we have had with mountaineer Honda and the people there. mountaineer Honda and the people there. More
by mpeterman57
Employees Worked With
February 20, 2025
Excellent service. Very friendly. Explained in detail all service completed Would definitely recommend to others Very friendly. Explained in detail all service completed Would definitely recommend to others More
by KLOUK
Employees Worked With
February 18, 2025
Joe Urse got me in and out and back to work! Keep up the excellent work! Keep up the excellent work! More
by Peter Pedula
Employees Worked With
February 17, 2025
Very helpful and friendly. He explained all of my options and quoted prices for me. he also answered a few questions I had about my vehicle. He explained all of my options and quoted prices for me. he also answered a few questions I had about my vehicle. More
by growan0
Employees Worked With
February 16, 2025
I stopped coming to the service department a few years ago because I couldn’t even get someone to answer the phone, The dealership has since changed ownership and this experience was very good. I showed ago because I couldn’t even get someone to answer the phone, The dealership has since changed ownership and this experience was very good. I showed up with an urgent car issue. It was fixed the next day and my car has been running great! Good communication before, during, and after! More
by stuartandcherie
Employees Worked With
February 14, 2025
Jordan was helpful, professional and customer focused. I have always had good service with this dealership. I have always had good service with this dealership. More
by ccritch608
Employees Worked With
February 14, 2025
Very nice at check in. Informative and helpful! Highly recommend . Easy check in and got my car done in an hour! Informative and helpful! Highly recommend . Easy check in and got my car done in an hour! More
by arohrbaugh14
