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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
472 Reviews
Call Service Center (877) 827-5667

472 Reviews of Mountaineer Honda - Service Center

Sort by
June 10, 2025

Great service,Jillian very helpful and friendly. Dealing with this dealership for last eight years,highly recommend More

by jaswanthghcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

June 09, 2025

Vicky was very helpful and made sure I understood everything with my van. Typically I leave car places feeling uneasy and intimidated but she made me feel very comfortable. More

by white.beth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

June 06, 2025

We felt the % of using a credit card was ridiculous, esp. when spending almost $700.00! More

by BDWVU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Mountaineer Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

June 06, 2025

Very nice and friendly. Fit me in quick. Thanks so much! Appreciate you Jillian. 🙂 great work ethic More

by SHOULDBESHOPPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

June 06, 2025

Jillian was awesome. Super helpful and willing to go above and beyond for her customers. More

by sbarkley0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

June 06, 2025

Vicky’s first impression wasn’t nice. First thing she said as I opened my door was I entered the wrong way. She asked if I saw the arrows. I told her yes but tbh I couldn’t tell which way More

by kimberlydavis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vicky King
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Mountaineer Honda responded

Kimberly, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

June 05, 2025

Very friendly, quick service & they are always ready to fix any problem you have..I will never go to any other dealership More

by tamhonda216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Lasure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

June 05, 2025

I was very pleased with the very friendly and helpful service personnel Julian. She answered all my questions. More

by mckisickaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

June 04, 2025

Vertly satisfied with service & friendly personnel! Staff is always willing to go the extra mile. More

by bswaneyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Priester
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

June 04, 2025

Professional quality and prompt service. Best dealership around.will definitely continue doing business with them More

by prickles44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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