Mountaineer Honda

Jillian’s charisma and personality made the wait well worth it. She turned a lackluster experience into a memorable one. Her exceptional customer service skills are an asset to any team. She is highly in worth it. She turned a lackluster experience into a memorable one. Her exceptional customer service skills are an asset to any team. She is highly informative and kind. More

I had great customer service. it was a good experience. I will come back again. it was a good experience. I will come back again. More

Dealership is clean, the staff is courtesy and helpful. Jillian is professional, helpful, and knowledgeable in all aspects of her job. Jillian is professional, helpful, and knowledgeable in all aspects of her job. More

Vicky King did an excellent job. She was helpful and cared about my experience, cost, and my car’s performance. She was helpful and cared about my experience, cost, and my car’s performance. More

I got my window problem looked at and an appointment and parts ordered …. showed up for my appointment the next visit.. 5 hours later of waiting during repairs they tell me they have another problem with t parts ordered …. showed up for my appointment the next visit.. 5 hours later of waiting during repairs they tell me they have another problem with the window issue and will need additional parts. No apology or understanding. Attempt number 3 is the 3rd of July. However, while waiting I did get an inspection, tire rotation, and differential; At least there’s that. More

Had the car STATE INSPECTED done at Honda and went back to have alignment done since we were told it was out of align. There was a 2 1/2 slice/cut in my one tires side -wall during the alignment. NEVER to have alignment done since we were told it was out of align. There was a 2 1/2 slice/cut in my one tires side -wall during the alignment. NEVER TOLD about it. But it was in the photos they take of the car before put in their garage. NEVER TOLD ABOUT BEFORE OR AFTER alignment. SUPER DANGEROUS, tire could have COME APART or BLOWN OUT damaging my car, hurting me or someone's else car or an other driver if it came off the rim. HOW WAS I NOT TOLD WHEN YOU HAD PHOTOS AND MECHANIC WAS WORKING WITH TIRE FOR ALIGNMENT ???? In my option-- all they want is MONEY !! DO NOT care about condition of vehicle or safety. When I contacted Honda after the slice was found, all they said was it was damaged BEFORE they worked on the car --"they had photos" and it was NOT their fault. So, WHY ?? I not told. MAJOR PROBLEM with STAFF AND MECHANICS not doing their job, in my option. My Option-- it is HONDA's Fault for NOT TELLING US especially when you are working with the tires. In my option -- We were lucky NO ONE, INCLUDED US, was HURT. When we showed the tire to several other mechanics, they all said we were very luck that the tire held together. I live a great distance from the Honda dealer to my house. How did they miss a 2 1/2 slice ? It NOT a small slice and it is on the OUTSIDE wall. We have photo with a ruler. SUPER UPSET and TOTALLY DISGUSTED with Honda Dealer. In my opton, I am lucky I am NOT DEAD. This is my option and real facts. More

The truck is running and driving smoothly. The truck really belongs to my husband, He stated that he believes it is getting better gas mileage. The truck really belongs to my husband, He stated that he believes it is getting better gas mileage. More

My experience with mountaineer Honda was nothing but positive. I will recommend any of my friends to go there positive. I will recommend any of my friends to go there More

Good service. Excellent sales presentation….no bull, just the facts. Prompt service on getting extras taken care of like the undercoating. We like the Honda Ridgel Excellent sales presentation….no bull, just the facts. Prompt service on getting extras taken care of like the undercoating. We like the Honda Ridgeline, meets our needs and expectations. More

We arrived at 115 for a tire rotation and oil change. Supposed to take an hour. We got our suv at 355. We left Maintenance light still on. We went back waited another 20 minutes. My husband got light of Supposed to take an hour. We got our suv at 355. We left Maintenance light still on. We went back waited another 20 minutes. My husband got light off More