Mountain View Nissan

They steal from the elderly Long story short, my 80ish year old in-laws just bought a new car (it's 2016). They were sold on a 2015 Juke which they could have gotten for $22k. Th Long story short, my 80ish year old in-laws just bought a new car (it's 2016). They were sold on a 2015 Juke which they could have gotten for $22k. They had a decent vehicle to trade in. I live 3 states away and was unaware this transaction was taking place. AFTER they left (and too late to make any changes), I discovered that the folks have been suckered for over $44k by Mike Styles and the financing department. They were given a trade in value of less than 1/4 of what theirs was worth, sold on unnecessary, overpriced gap insurance, maintenance plan, extended warranty and given a loan at more than double the going value that they could have gotten at the bank. (They could have paid cash for the car if they had wanted.) This dealership is exactly the type of place that gives car dealers a bad name. I recommend avoiding them and deal with someone else who isn't such a poor representation of greed and ugly American capitalism at its worst. More

Horrible service center! I have purchased 4 new vehicles from Mtn View over the years and I must say, this will be the last! Most of my decision is based on the horrible time I have purchased 4 new vehicles from Mtn View over the years and I must say, this will be the last! Most of my decision is based on the horrible time I have had dealing with the service department in general and the wretched attitude that I received from Brandon Cobb in specific. They are incompetent, mean and pretty much useless! I will never buy another car or truck from Mtn View Nissan or any other member of the Mtn View Family. What a jerk!!!!!! More

Awesome and Quick servive Right place for car service. Friendly and quality service. All staff are very friendly and clearly explaining vehicle's problem and giving good sugges Right place for car service. Friendly and quality service. All staff are very friendly and clearly explaining vehicle's problem and giving good suggestions to rectify. Nice dealer. More

Great service. My continued business has been earned. Always greeted with a smile. The records on my vehicle are accurate. Service suggestions are made and I trust the advice given because I have history Always greeted with a smile. The records on my vehicle are accurate. Service suggestions are made and I trust the advice given because I have history with this dealership. They have, on many occasions, shown an appreciation for my business and have earned my continued business. Service department is top notch. I was given a heads-up on what service will be due on my next visit... I like that.. Now I have an idea of what to expect. More

Good experience Salesman Tom Ammerman was very helpful in helping us find a used car at Mtn View Nissan. He was kind, not pushy and went the extra mile to make sure w Salesman Tom Ammerman was very helpful in helping us find a used car at Mtn View Nissan. He was kind, not pushy and went the extra mile to make sure we got a great price. More

Didn't want my business MTN View Nissan wanted $14,594 (doc fees included) for a versa note, but used with 5,000 miles on it. Additionally, they were only go to give me $500 MTN View Nissan wanted $14,594 (doc fees included) for a versa note, but used with 5,000 miles on it. Additionally, they were only go to give me $500 for my trade in and an 8% interest rate. Instead I went to Mathews Nissan and they sold me a brand new versa note for $13,215, with $1500 for my trade in (which is what NADA said I should get), and a 4.83% interest rate.By going to Mathews I saved $2,379 and got a brand new car on top of it! The sales man at MTN View seemed completely disinterested in selling me a car and told me as a Math teacher I should know the math just doesn't work. He told me I was crazy to think I could get a 1.95 % rate, which is exactly what my bank gave me when I refinanced. Overall, I was disappointed. On a side note, when I visited a few days before trying to buy the verse note, the salesman I got, Heath Brimm, the was friendly and helpful. However, he was busy with a customer when I came later. More

Awful customer service The sales manager was very smug and would not quote me a price for a car I was interested in. Never had this problem!!!! Treated me like he didn't wan The sales manager was very smug and would not quote me a price for a car I was interested in. Never had this problem!!!! Treated me like he didn't want my business! Not impressed! More

Approved and then not? Texting as communicating? This is the worst experience I have ever had with a dealership and we have owned many cars. The salesperson communicated with me almost soley by text. This is the worst experience I have ever had with a dealership and we have owned many cars. The salesperson communicated with me almost soley by text. As a professional, I don't want to text about a car deal like I text my teenage daughters. I had a preapproval letter, was approved and ready to go but had an emergency and had to leave. Came back a few weeks later and was stonewalled. Tried again with another model car and again was stonewalled. I emailed the sales manager and the finance manager and got zip. Finally I left a very hostile message to which I received a very nasty reply. The worst customer service in the Tri-State area. More

absolutely awful had to call police Facebook needs to know I was told by Brandon Cobb that there was no way in the world could both bolts fall out of the half shaft and had a customer that heard him say it my I was told by Brandon Cobb that there was no way in the world could both bolts fall out of the half shaft and had a customer that heard him say it my wife and Fred Johnson . Plus two other mechanics advise me that it's impossible for this to happen at the same time both bolts fell out nissan did a 9 point inspection last month said did not find anything . So I wanted answers and Grayson Dobbs told me that nissan didn't do it and was very rude this could of killed my wife and kids so yes I'm upset and need to know why they loosen the bolts I called the police I'm going to have an interview with Mr sneed from channel 9 news and find out why Mr Dobbs is unprofessional and lied to me More

Absolute worst dealership in Chattanooga I have attempted to buy a new car from mnt view Nissan twice and each time the experience has been so bad I have left and bought a car from the next d I have attempted to buy a new car from mnt view Nissan twice and each time the experience has been so bad I have left and bought a car from the next dealership I visited (Hunt Nissan in 2012 and Mnt View Ford in 2015) They have the WORST customer service. I love Nissans and loved the fact they were near my East Ridge home, but the salesmen SUCK!!! The Sales team should be ashamed. More