Mountain View Nissan

Horrible experience My husband and I attempted to purchase a car from here twice after calling about the price listed online. We were told it would be honored and then we My husband and I attempted to purchase a car from here twice after calling about the price listed online. We were told it would be honored and then were told the price would be thousands of dollars more even with our trade in after taking the time to go to the lot. Our first salesman was apologetic but unfortunately no longer works there. The second salesman, Gene, was completely rude and incompetent. DO NOT GO HERE. Save yourself the frustration and buy your vehicle from anywhere else. More

Don't expect a fair deal Went on recently to trade our car and purchase a new/used car. Was kept for hours, being shown cars we 'couldn't' afford because of no/bad credit but Went on recently to trade our car and purchase a new/used car. Was kept for hours, being shown cars we 'couldn't' afford because of no/bad credit but then was finally shown one we could. After all the 'talk' and peers and forms we ended up paying $25k for a $9k car. Somehow I missed that. I missed the $8k dealer fee, the $19k financed, all of it. The kicker is the car we got, blue books at $8k in great shape. Let me say this was not the best experience for a first time car buyer. Will not return to, recommend, etc Mountain View Nissan. I will do my best to dissuade people from having the a similar experience as we did. More

Nice and knowledge of what I needed at this time Very efficient and nice. Knowing that I could upgrade next year if I choose. Keeping a check on us after we bought the car too. Very efficient and nice. Knowing that I could upgrade next year if I choose. Keeping a check on us after we bought the car too. More

Well Serve I was so pleased and was greatly acknowledged and given details on my car this Gentleman was very outstanding and it made me feel great I will always I was so pleased and was greatly acknowledged and given details on my car this Gentleman was very outstanding and it made me feel great I will always share my time of purchase because Mr Corey Tazewell was a wonderful dealer Me and my husband are very pleased Thanks again!!!! More

Great experience! Brian Ballard is the best. He is down to earth, talks with me and not at me. Helped me to understand the process. This is my 2nd Nissan and I go back Brian Ballard is the best. He is down to earth, talks with me and not at me. Helped me to understand the process. This is my 2nd Nissan and I go back and ask for Brian even if I just have a question. He makes the car buying process easier and worth it. When I'm ready for my next car I will be seeing Brian Ballard again! More

Great experience from start to finish. We had a great experience in purchasing our 2nd new vehicle.John Oliver was the salesman and done a outstanding job,very helpful and explained everyth We had a great experience in purchasing our 2nd new vehicle.John Oliver was the salesman and done a outstanding job,very helpful and explained everything in detail. If he didn't know the answer her found someone who did so no question went unanswered before we left. More

Don't make an opinion on one experience, don't do a stereo t Sales manager called me 2 days after writing my previous review, offering another visit ,but he kept saying that the value they gave me to my car (300 Sales manager called me 2 days after writing my previous review, offering another visit ,but he kept saying that the value they gave me to my car (3000$)is based on correct judgment, he was nice, but I said am not coming back to mnt view nissan,please don't build your own opinion on someone else's experience,I might be wrong....try another sales agent. More

Totally Insulted Apparently Mtn. View Nissan does not know how to treat a customer or how to make a fair deal. Arrived Thursday to purchase a 2016 Rogue that we had te Apparently Mtn. View Nissan does not know how to treat a customer or how to make a fair deal. Arrived Thursday to purchase a 2016 Rogue that we had test driven twice. Sticker price was 32600.00, sales manager had us financing 32,600.00 with nothing for our trade in ( 2013 Juke ) and no discounts, he must have thought we had no math skills. Also promised to change wheels to a set we wanted but then stated that he would have to pay an employee to change them. We were furious and walked out. Next day we went to Nissan of Chattanooga East and purchased the exact car for 4500.00 less. We were treated with respect and with great customer service. Will never return or recommend Mtn, View Nissan of Chattanooga! More

A total waste of time Have bought two new Nissan in the last couple of years and have gone to Mountain Veiw to get price, they are higher than other dealers, and have not o Have bought two new Nissan in the last couple of years and have gone to Mountain Veiw to get price, they are higher than other dealers, and have not only high doc fee ,, and last time I got a quote there was a non-tax fee added on after taxes.. I asked what is this fee and was told it is a fee for the Watson for letting you buy from them. What kinda B. S. is this. I went to Chattanooga East and got not B.S. and saved thousands...Will not waste my time going there again.... More

Service department Had tires rotated making noise bout a week later after son, daughter n law as well as granddaughter drove car we took it to closest dealership waited Had tires rotated making noise bout a week later after son, daughter n law as well as granddaughter drove car we took it to closest dealership waited 2 .5 hrs finally told us none of lug nuts were tight and front wheel close to falling off they did not charge us but gave us paper showing the problem and told us to take it back to mtn view and let them no we did never even offered to reimburse for rotation now even though car has been there every 2 months for oil change since new had maintenance done at 32,456 which was recommended but according to warranty 60,000 was the recommendation now they refuse to replace a $3,079.00 head gasket because the maintence wasn't done at 60,000 which they never suggested also says they contacted son which they never had and it was my granddaughter they talked even though my son has tried many times to call them they won't return call I m waiting now for a return call and ask to speak with person over dealership they refuse to let me speak with them we are look n to buy new car now will never buy from here for sure service department terrible notice where a Philip spratt had same problem with wheel issue am going to contact him don t take your vehicle here for your safety More