Mountain States Toyota

I purchased a used 2017 Rav4 - worst car buying experience ever. The salesman, Trey Hughes, said they would fill up the tank and detail the car while I finished financing the car. That was a lie - experience ever. The salesman, Trey Hughes, said they would fill up the tank and detail the car while I finished financing the car. That was a lie - they filled it to half. Trey said their trade amount offered was the highest offer I would get in 500 miles - that was lie. I had a higher offer from another dealership that was 90 miles from them (wishing I went to the other dealership now). I bought this because of the certified Toyota inspection that Trey claimed covered everything. Today the car is at my mechanic's shop because the windshield wiper had water in it (which was visible color difference to my mechanic). The tank and pumps froze because I live in CO and it gets cold. Also, the dealership put a temporary plug in the back passenger tire - after telling me they put on new all weather tires. So I have to buy a new set of tires - cause you can't replace one tire on AWD vehicle. Thank you for cutting corners on a $30K + vehicle. I will never recommend this dealer and strongly advise people to go elsewhere More

I love Paula! She helped me so much In the car buying process. Every step of the way she was there to support and guide me as soon as I stepped on the showroom floor. process. Every step of the way she was there to support and guide me as soon as I stepped on the showroom floor. More

The worst people are in the service department. They have zero intention to deal with customers. They didn’t even give you and Eye contact when they talk to you. Also, one of them was pointing at the custome zero intention to deal with customers. They didn’t even give you and Eye contact when they talk to you. Also, one of them was pointing at the customer when he was talking to him. More

2016 I purchased my first Toyota from Mountain States 2016 I purchased my first Toyota from Mountain States with the guidance and honest customer service from Carl Porretti. Now in 2021, I have purchase 2016 I purchased my first Toyota from Mountain States with the guidance and honest customer service from Carl Porretti. Now in 2021, I have purchased 3 vehicles from Mountain States and all with the great sales support of Carl Porretti. Carl listens to what I want in a vehicle and works to make the experience enjoyable. He never pressures me for a decision. Just lays out what best options were available for what I was able to do. His patience & kindness is what keeps me coming back and sending him my referrals. He’s my salesperson of choice and Mtn States is my dealership of choice. Highly recommended! More

Larry Hall and the Mountain States Toyota team including Ryan and Tim were FABULOUS!! THIS was THE BEST car buying experience we have ever had! It was TRULY a PLEASURABLE experience!! ZERO STRESS and 100% Ryan and Tim were FABULOUS!! THIS was THE BEST car buying experience we have ever had! It was TRULY a PLEASURABLE experience!! ZERO STRESS and 100% transparency from our first phone call. ZERO markups and ZERO hidden fees!! Larry's communication was quick and he was on top of EVERY detail! He got back to us ASAP on every question we had and it was a TRUE PLEASURE to work with Larry and the team at Mountain States Toyota. We HIGHLY recommend Mountain States Toyota! More

From beginning to our purchase day, Mountain States Toyota has been exceptional. First, and importantly, they are the only dealer within miles of Denver who did not mark up the purchase price of our P Toyota has been exceptional. First, and importantly, they are the only dealer within miles of Denver who did not mark up the purchase price of our Prime above the MSRP. That alone says it all; they are not into gouging and making a few extra dollars from their customers. The sales staff, especially Michael Ramstetter, the person with whom we had the most communication, communicated every step of the way and could not have been more patient, open, competent, or informative from the beginning to the hours he spent with us the night we purchased and picked up our car. I've bought many cars and had many interactions with dealerships over my long lifetime, and none have compared in quality to this one now. More

I had the pleasure of working with undoubtedly the best salesperson in the world, Mr. Nick Kramer. My original salesperson called in sick on my scheduled delivery date, and Mr. Kramer stepped in to handle salesperson in the world, Mr. Nick Kramer. My original salesperson called in sick on my scheduled delivery date, and Mr. Kramer stepped in to handle my delivery. He made my purchase as fluid and transparent as possible. In addition to a positive attitude, Mr. Kramer was patient (he took the time to answer all my questions), knowledgeable, and highly professional. He made me feel that I was all that mattered that day. I will always use Mr. Kramer for my future automobile needs, and I encourage everyone else to do the same. More

I just purchased a new vehicle from Mountain States Toyota, I was fortunate that I was assisted by Mr. Juan Cassillas. Juan is a professional and made my buying experience one of the best, and satisfy Toyota, I was fortunate that I was assisted by Mr. Juan Cassillas. Juan is a professional and made my buying experience one of the best, and satisfying. He answered all my questions and I highly recommend him if you are in the market for vehicle. More