Mountain States Toyota

I had been driving around a very beat up Nissan that was poor poor quality. When I came to Mountain States Toyota I was willing to get anything. Anything would be better than my beat up car! But as Michael poor poor quality. When I came to Mountain States Toyota I was willing to get anything. Anything would be better than my beat up car! But as Michael showed me cars, my heart became set on a Toyota Corolla S. This model of Corolla was really not in my price range, but I am a brat and wanted that particular one...it was so pretty! Although Michael knew this car really wasn't in my price range, he knew how much it meant to me to get this particular car. He somehow worked magic and made it work. He was so friendly and did not seemed bothered at all when my dad wanted to speak with him, at least five or more, times. I felt very comfortable with him and felt that Michael was truly honest and had the customers best interest first. After the run around I had been dealing with, for the past three years, with my Nissan, Mountain States Toyota and Michael Ramstetter were a breath of fresh air. I felt like I received such quality treatment to match the quality of my car.I absolutely love my car ( I stll don;t belive it is mine...I feel like I am still just renting it!). Michael also always answers any random questions I have about the car. I highly recommend Mountain States Toyota More

After being completely ignored at another dealership, we drove in to Mountain States with minimal expectations. Frank met us as we were walking away from our car and was exceptionally friendly and helpful. drove in to Mountain States with minimal expectations. Frank met us as we were walking away from our car and was exceptionally friendly and helpful. He was very knowledgable and patient and went with us on two test drives. When it came to getting numbers on the car we liked, we was understanding and not at all pushy. When we are ready to make our purchase, we will definitely seek him out. Thanks! More

Bengy was very helpful, I had been in before to get service done on my Tundra and of all the sales people Bengy was the only one that had ever came up and talked to me. When I decided to look for anot service done on my Tundra and of all the sales people Bengy was the only one that had ever came up and talked to me. When I decided to look for another car I contacted the dealership and setup an appointment. When I pulled up to the dealership there was about eight sales people sitting in golf carts talking, Bengy was the only one that came up and talked to me. I have never had a bad experience with the dealership in the service department, and was willing to give the sales staff a try. Bengy had shown me a few cars and when we found one that I liked he allowed us to try it out and after the test drive came back and starting to see if a deal could be worked out. That night one could not be done. I went home and looked around the internet and saw they had a different price on it on their website, so I shopped around at a few other dealerships. At one of those other dealerships I was offered more for my trade-in and a similar price for a somewhat comparable car. I was more set on the Camry Bengy showed me, so I called him back let him know what I found on their website and from other dealerships were willing to work out a deal. He said give him some time to see what he can do to work something out. He called back later that night and we set an appointment up for the next day. When I went in the next day and talked to Bengy, the car I had looked at was just being sold. But they had another car there one step down from the one he showed me, which I thought was better in my budget. After talking to him about it for a while, they were able to make a deal work out. It has now been almost a week now and I am glad and very happy that Bengy and Mountain States Toyota was able to work with me on my trade-in, because the gave me what I was looking for. Bengy did all he could do to get me into a new Camry. Both him and the Financial advisor, Mathew Mendez, was very patient when we went into the late night hours on finishing up the deal. Thank you Bengy and Mathew. More

Everyone I worked with at this dealership was fantastic. I e-mailed Cristin a few days out to let her know what I was looking for and I got an immediate response. She gave me the info I requested and also s I e-mailed Cristin a few days out to let her know what I was looking for and I got an immediate response. She gave me the info I requested and also set up an appointment with someone so they would be ready with what I needed the day I came. Lance was incredibly helpful with helping me pick out the right car for me and answering any question I had. He was not pushy at all and I would highly recommend him to anyone looking for a car. Bob was also very helpful and great with making sure I understood exactly what I was reading and signing. Overall I think the employees here are exceptional and made it a great experience for getting my first new car. As long as I am living here, I will definitely give them all of my car business, and encourage everyone else to as well. More

I had never bought a car from a dealership before, all I knew was what kind of car I wanted. Emily found my car at a sister dealership and then took care of the whole process of shipping. I have recomme knew was what kind of car I wanted. Emily found my car at a sister dealership and then took care of the whole process of shipping. I have recommended this dealer to friends and family; Emily took care of everything and I trusted her so much that I bought the car sight unseen. And she even went above and beyond making sure a minor scratch I never noticed got fixed. Everyone was friendly and made the whole process easy, Thank You Emily, you are the greatest. More

From the moment we arrived at the dealership to the moment we left, we were treated with respect and fairness. Doan Vu was not overly pushy or pressuring. The entire process was painless and relatively moment we left, we were treated with respect and fairness. Doan Vu was not overly pushy or pressuring. The entire process was painless and relatively quick. I feel like we received an awesome deal for a car we absolutely love. I'd highly recommend Mountain States Toyota and Doan Vu without any hesitation. More

My husband and I were impressed ,with the friendliness of all of the staff. The dealerships appearance, and cleanliness, and also the general good vibe. Jim Gallegos had the answers to our questions, made all of the staff. The dealerships appearance, and cleanliness, and also the general good vibe. Jim Gallegos had the answers to our questions, made sure we were comfortable every step of the way, very professional, and attentive, just an all around good guy!!! We are extremely happy with our new vehicle, had a great experience, and will certainly be back. More

My husband and i bought a Toyota Camery last night and I just want to thank Sean and all the employees who help us. Thank you Sharlee and Damien Rowland just want to thank Sean and all the employees who help us. Thank you Sharlee and Damien Rowland More

We worked with Jim and had a little bit of some issues that were completely out of his control and Jim went above and beyond what he needed to do. He honestly made the experience better than it could hav that were completely out of his control and Jim went above and beyond what he needed to do. He honestly made the experience better than it could have been. He was helpful, kept in touch, and always made sure we were in the loop with what was going on. I would recommend him to any person looking to buy a vehicle as his customer service exceeded our expectations by far!! Thank you so much Jim we really enjoyed working with you!!!!! We also want to thank Chip in finance for all his help and great customer service as well. Jason and Andrea Morris More

Can't believe how amazing these folks are! Great deal and even better customer service! Emily, our salesperson, bought us a pizza when my wife mentioned how hungry she was. Tom walked us through all the deta even better customer service! Emily, our salesperson, bought us a pizza when my wife mentioned how hungry she was. Tom walked us through all the details so that we were totally comfortable with everything related to cost and trade in. Bob was so incredibly detail oriented and even caught that my wife's license was expired, and got us a better rate than our credit union! Just a really great all around experience. Highly recommend! More