Mountain States Toyota
Denver, CO
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the people who helped me get my new vehicle were, at all the time, friendly and very professional. I am very happy with my purchase. the time, friendly and very professional. I am very happy with my purchase. More
Bobbi takes care of me everytime I need to bring my 2001 Landcruiser in for any kind of service. She was extra supportive of me 2 years ago after my husband passed way. Bobbi is friendly and very efficien Landcruiser in for any kind of service. She was extra supportive of me 2 years ago after my husband passed way. Bobbi is friendly and very efficient and good at her job. This dealership has always operated in a professional and consumer friendly manner with excellent staff and service department. More
Victor was very helpful, kept us appraised of the time expected for repairs, and quicly provided me a ride home so that I did not need to wait at the dealership. I also appreciated his honesty, thoroughn expected for repairs, and quicly provided me a ride home so that I did not need to wait at the dealership. I also appreciated his honesty, thoroughness to detail, and helpfulness. I plan to bring my daughter back tomorrow for her Toyota to be serviced as well. More
We purchased two highlanders from Francois at Mountain States Toyota on Friday. When we went home, we did not like the fact that the highlanders we purchased did not have power seats. We called the dealer States Toyota on Friday. When we went home, we did not like the fact that the highlanders we purchased did not have power seats. We called the dealership and asked if we could change our vehicles with another one with power seat and different colors. Even though the dealership was very busy, they accepted our request and provided us with excellent customer service, Francois and Tom, the new car director, were friendly and professional.We definitively recommend them to purchase a new car. More
Recently purchased a new SUV from this dealership. Was a little anxious at first as price quoted was significantly lower than all other dealers but Matt Lind (my sales associate) was very open to communicat little anxious at first as price quoted was significantly lower than all other dealers but Matt Lind (my sales associate) was very open to communication and provided clear documentation of exactly what the costs would be on the day of the sale. I traveled about 4 hours to complete the deal and everything went just as promised. No last minute fees or any change of quoted price whatsoever. Took significant amount of time reviewing the car with me and answering questions. Even the financing was relatively painless and there was no high pressure salesmanship, options were presented and discussed, but not forced in any way. I also have had multiple contacts with the dealership in the week after the purchase to make sure that I am satisfied and Doug Morlan in particular, took significant time to followup the sale. Due to the competitive price, and more importantly the openness of the dealership-from sales staff to managers-would highly recommend this dealer. I have had difficult experiences before and was wary and can truly say that my interaction with Mountain States went without a hitch. I would buy from them again without question. If you support dealers like this, it will also put pressure on other operations to change their tactics. Oh, and they were able to get the car from the factory for us, 5 miles on the odometer at pickup. More
I had a great experience at mountain states toyota. I love my new sion I would recommend my sales person if you are looking for a stress free car buying. love my new sion I would recommend my sales person if you are looking for a stress free car buying. More
Last year when we came into the Dearship. I was judges by one of the employee that worked there. He told me that I can't afford to buy this car or that. So he didn't wanted to help me. Well here came Jas one of the employee that worked there. He told me that I can't afford to buy this car or that. So he didn't wanted to help me. Well here came Jason Barens, with a big smile on his face. He showed me a few cars and truck around. That he thinks will fit my family needs. Work with my husband and I on my budget for the car that I wanted, and give me a few opinions. Well my husband and I came out with a new truck. If it wasn't for Jason Barens a very friendly, excellent customer services, and a sales person. My husband and I wouldn't have had a truck that year. And we came back to Jason this year and got a suv that we have had a few weeks ago. I recommed that you should go to Jason and see him yourself at Denver Mountain States Toyota. More
While I was trying to get car for my son in CSM and visited many dealers in Denver area and around, I ended up with "Mountain States TOYOTA and found that the best and bought new Toyota. FRANK J. Rapha visited many dealers in Denver area and around, I ended up with "Mountain States TOYOTA and found that the best and bought new Toyota. FRANK J. Raphael sold me Corolla LE (white) and I found him the best in his attitude, technical knowledge about the product he was selling and better understanding customer need. Regards, Tahir M. More
Marks greeting was friendly and not pushy, told him what I was looking for that I had found online, he did not try to lead me away from the FJ and onto something else. Mark was able to explain the features I was looking for that I had found online, he did not try to lead me away from the FJ and onto something else. Mark was able to explain the features and answer my questions. The FJ was priced right and Mark tried his best to get me the best offer for my trade in, at no time did I feel intimidated. The financing with Chip was also informative and all of my questions were answered. While we were doing the paperwork, Mark had the FJ detailed so time was not wasted and it looked great. The final great experience was with Kandy, setting up the bluetooth on my phone and explaining all of the features on the FJ (to a Grandma) Mark was also with her both gave it their all to show the details of FJ. I have purchased a lot of new vehicles in my time and have never been given so much friendly information, usuallly left other dealerships to search thru the book for answers myself. I would highly recommend Mountain States Toyota to anyone. More
Great customer service. Youssef was very interested in making sure that I was getting the service I needed and called Jason Barnes to assist in making sure I knew I was getting the best deal possible. I' making sure that I was getting the service I needed and called Jason Barnes to assist in making sure I knew I was getting the best deal possible. I'm an engineer, so I like to see all the numbers and they didn't hesitate to show me the facts of the deal, so I was SURE about how much I was spending on the vehicle and how they justified their costs. This is the second vehicle we've purchased from Mountain States, and we definitely recommend them. More