Mountain States Toyota

The Up most customer service experience! From the moment we arrived at the dealership the person who greeted us was really friendly and professional as well as the rest of the staff. Howeve From the moment we arrived at the dealership the person who greeted us was really friendly and professional as well as the rest of the staff. However, Randy Hendricks who helped me with my purchase was so patient, answered all of my questions and made me feel really comfortable, he is really good at his job not once did I feel pressured into buying any vehicle. He sold me the vehicle I really wanted. Thanks to him and the rest of the staff I am driving my new vehicle which I absolutely love! Thank you so much Randy! Sincerely, Angela Torres-Romero More

"Hat trick" for Patrick! We just purchased our third Toyota vehicle for our family this year from Patrick. Patrick has been awesome to work with. His flexibility and patienc We just purchased our third Toyota vehicle for our family this year from Patrick. Patrick has been awesome to work with. His flexibility and patience were put to the test with this latest buying experience, as we continued to go back and forth on the options available to us. Patrick continued to provide answers to our questions, helpful suggestions, and gave us the best deal we could get. He was knowledgable about the vehicles we were looking at, and was able to demonstrate the benefits and features of each vehicle we looked at. I think Patrick's greatest gift to us is that he listens, and then provides us detailed options based on what we're looking for. The entire buying experience was very smooth, easy, and we always felt like valued customers the whole way. I highly recommend Patrick, and Mountain States for anyone interested in buying a new Toyota. More

Excellent Dealer I’ve been researching small SUV’s and local Denver dealers for many months. Several internet sites offer user reviews, but if you research those sites I’ve been researching small SUV’s and local Denver dealers for many months. Several internet sites offer user reviews, but if you research those sites, you may discover many are not as unbiased as they appear. After reading reports from Edmunds, Consumer Reposts, and many others, I decided to stay with Toyota, since I’ve owned three and have had no trouble with any of them. Also, Toyota is always rated the most reliable, and that’s the real bottom line when it comes to vehicles. I researched many Denver dealers as well, always keeping in mind that some buyer reviews are based upon unrealistic expectations. After doing due diligence, I found that Mountain States Toyota always had a majority of positive reviews, Also, my daughter-in-law just bought a RAV4 Hybrid from them and had nothing but positive things to say about how she was treated. My experience at Mountain States was similar. Youssef Malki, the sales associate I worked with, shattered all my stereotypes about car salesmen. He listened closely to me and matched a RAV4 to my preferences. He was very knowledgable about the vehicle and gave me, not only a very fair price on my RAV4, but also on my Matrix trade in. His confident and friendly manner put me at ease. Because of previous experiences with other dealerships, I was dreading buying a new car, but, thanks to Youssef Malki and Mountain States, my car-buying experience was very satisfying. More

Super Helpful Doug was wonderful in helping me buy my Prius, he was very friendly and helpful and made the car buying experience very positive. All the work with th Doug was wonderful in helping me buy my Prius, he was very friendly and helpful and made the car buying experience very positive. All the work with the paperwork and making sure i got to buy the car was also very helpful. More

Excellent experience Showed up to the dealership looking for a car and was greeted kindly. when told what we were looking for the sales rep showed us a variety of uses and Showed up to the dealership looking for a car and was greeted kindly. when told what we were looking for the sales rep showed us a variety of uses and new cars that we were interested in. He did a good job of explaining the difference between the different models and helped us through the buying process. Came back the next couple of days to do masking and was greeted by the same sales man asking how I'm doing and how I like the car. Excellent service. More

Everything went very smoothly! Jen Decker was awesome! She is very knowledgeable and patient! I had not purchased a vehicle in 15y and was Leary of the process, but Jen and Juan m Jen Decker was awesome! She is very knowledgeable and patient! I had not purchased a vehicle in 15y and was Leary of the process, but Jen and Juan made everything smooth! More

Great place to go Me and my husband are so glad we chose mountain state to purchase our car. Derek Garcia was our salesman, well more like family even tho we didn't kn Me and my husband are so glad we chose mountain state to purchase our car. Derek Garcia was our salesman, well more like family even tho we didn't know him before our car purchase. He was so easy going. He went above and beyond. We liked not being pressured. THANKS DEREK GARCIA &MOUNTAIN STATES TOYOTA!!! More

First car. Great experience. Everyone I came in contact with was very easy going and helpful. My salesman wasnt pushy at all. He helped me find the car that fit what i was looking Everyone I came in contact with was very easy going and helpful. My salesman wasnt pushy at all. He helped me find the car that fit what i was looking for with out making me feel forced into buying anything. Overall a great experience. I love toyota. More

2017 Toyota Tacoma Derek Garcia was great to work with, he went all the way out to help me, This was my first time buying a 2017 Toyota Tacoma on my own, and he made th Derek Garcia was great to work with, he went all the way out to help me, This was my first time buying a 2017 Toyota Tacoma on my own, and he made the experience easy and comfortable i would 100% recommend him to buy a car/truck from More

No bs Jen Decker was very helpful answer all my questions 100% actually enjoyed entire process and I will strongly recommend you to my friends thank you Jen Decker was very helpful answer all my questions 100% actually enjoyed entire process and I will strongly recommend you to my friends thank you More