Mountain States Toyota

We contacted the dealership to purchase a new 4Runner and We contacted the dealership to purchase a new 4Runner and were extremely pleased with the transaction from beginning to end. We traveled 190 miles o We contacted the dealership to purchase a new 4Runner and were extremely pleased with the transaction from beginning to end. We traveled 190 miles one way to consumate this deal and were very pleased that it went smoothly. More

Nelson Im was very welcoming and polite. We had been looking at other dealerships in the area and we're relieved that Nelson wasn't too aggressive or arrogant, like some other salemen we encountered. N looking at other dealerships in the area and we're relieved that Nelson wasn't too aggressive or arrogant, like some other salemen we encountered. Nelson was knowledgeable and patient as he answered our many questions. He hung in there with us and didn't quit until he found us a car that fit our needs and budget. After we closed, a few days later, we had an issue with the check engine light. We called Nelson and he took care of the minor problem at no expense to us! We are impressed! Thank you! More

I have never been a huge fan of car salesmen, but Nelson was awesome. Of all the experiences I have ever had buying a car this was by far the best ever. Nelson was very friendly and genuine. He was grea was awesome. Of all the experiences I have ever had buying a car this was by far the best ever. Nelson was very friendly and genuine. He was great at answering all my questions and was not at all pushy. Customer service means everything to me and Nelson went above and beyond. I would definitely purchase another car here in the future. More

Both sales men did not try and push me into buying a truck, they let me make my own decisions without all that pressure, they answered all questions, extremely helpful in all areas, polite, knowledgeabl truck, they let me make my own decisions without all that pressure, they answered all questions, extremely helpful in all areas, polite, knowledgeable, truthful, and most important honest. I started out to buy a used truck and ended up with a new one. They treated me the same if I would have bought a used one or a new one. They did not try and sway me into a new vehicle. They made this experience exciting for me, instead of frustration. I commend both of them on how they were able to take out that awful feeling you have going into a car dealership where you feel you will get taken advantage of right when you walk in the door (I am a woman and have experienced that feeling many times, but NOT this time). Thank you for employing such a great team. I cannot say enough wonderful things of both Bob and Steve and the Mountain States Dealership. I thank them for their patience with me and understanding. Also can I mention the Financial person who put all the paper work together at the end and had me sign all the paper work. Henry Neri. He was amazing. Again he made that experience pleasant. He made me feel very comfortable, and explained everything in detail. I was not at all nervious. Because of his personality he took that "beware" feeling away. He also was as honest, and knowledgeable as anyone could ask for. He ended my whole transaction in the exact same manner as everyone else. WONDERFUL. Thanks, Anita Hedstrom More

The customer service was very good and I felt treated with respect. I was able to negotiate a price I was comfortable with and the sales rep and finance rep were very helpful. I felt like they had my bes with respect. I was able to negotiate a price I was comfortable with and the sales rep and finance rep were very helpful. I felt like they had my best interest at heart and were not trying to take advantage of me. I walked in knowing what I wanted and walked out with exactly that. More

I had been speaking with a few dealerships prior to going with Mountain State Toyota and I am so glad we did. It was well worth the drive and the service I got from Jason (e- director) was amazing. He helped with Mountain State Toyota and I am so glad we did. It was well worth the drive and the service I got from Jason (e- director) was amazing. He helped figure out how to get us in the car we really wanted instead of the car we were going to get. I am very pleased with the people I worked with, the price and mostly the service during the process and after the purchase - I had to get a few things from my previous car that I forgotten and Matt spent at least 30 minutes with me. Yes, this was after the purchase of the car! I would completely recommend this dealership! More

We choose this dealer because of friendly sale people and service worker. they all go out of thier way to make our request come through and for this we thank all of the toyota family and thanks for leting us service worker. they all go out of thier way to make our request come through and for this we thank all of the toyota family and thanks for leting us be apart. More

The most important thing to me was how knowledgeable Mr. Gallegos was, not only about the new car I purchased, but how it differed from my previous one. He also made the sales negotiations positively painl Gallegos was, not only about the new car I purchased, but how it differed from my previous one. He also made the sales negotiations positively painless. He made sure of my physical comfort as well. The only criticism I have is that I had to wait for a while while the car was prepped, but other than that, I was treated very well. I also feel that the price I got was better than I would have gotten elsewhere, having dealt with at least one other Toyota dealer in Denver. More

We had a great experience buying our first brand new truck! The team was very accomodating and did their best to get us a great deal. truck! The team was very accomodating and did their best to get us a great deal. More

Doan was very helpful during our search for the right vehicle. He has a wealth of knowledge on the cars, allowing us to choose what works for our needs. He also had a smile and positive additude the en vehicle. He has a wealth of knowledge on the cars, allowing us to choose what works for our needs. He also had a smile and positive additude the entire time, making the entire process pleseant and easy. Not what I expected buying a car from a dealer to be at all - Doan and Mountain States Toyota are first class. More