Mountain States Toyota
Denver, CO
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My husband and I were looking for a new car for him. Car dealers have always scared me a little bit because like everyone else, I don't like to get ripped off. We live right next to a Toyota dealer and I wo dealers have always scared me a little bit because like everyone else, I don't like to get ripped off. We live right next to a Toyota dealer and I would never set foot in that place because I know what their sister Honda company did to my car when I took it in just for a oil change. But the experience with Mountain States Toyota and Mr. David Cadena was a breath of fresh air. They are the friendliest dealership I have every come across. David is a great guy and I would recommend him anytime if you wanted a Toyota at a great price. He has helped us tremendously and it is safe to say that I will be going back for my own vehicle only to him. More
Upon my visit to Mountain States Toyota I was greated in a very kind manner and asked if I needed any help, at that point I just wanted to look around. David Cadena had no problem with that and said that i a very kind manner and asked if I needed any help, at that point I just wanted to look around. David Cadena had no problem with that and said that if I had any questions or wanted to test drive a certain vehicle that anyone would assist me. I really appreciated that because he was not out to pressure me or stick around and try to hound me on every car I was looking at. This is the kind of customer service I appreciate, he was more interested in what made me happy and what I could afford then pressuring me into a loan I could not handle. That day I sat down with Mr. Cadena and expressed my concerns on finding an affordable vehicle but still riding in fashion. Isn't that what everyone want's!! About two months later he called me with the peerfect vehicle, I could not beleive when he called me and stated they had just received the truck I was looking for and that he actually remembered me. That is customer service, Im sure he see's and meets people every hour of everyday. I went to Mountain States Toyota at about 7pm and was out at 9 pm with our new truck. The process was quick, efficient and state of the art service all around!! A couple of months later I purchased another vehicle and was very satisfied again. In the future I will keep buying from David he has earned my trust and my families.. Thank you David and Mountian States Toyota. One Satisfied Customer, A.J. Garcia More
This dealership has it all - great prices, people and service! We had done our research and knew the car and price we wanted. After visiting multiple other Toyota dealerships, and becoming exasperated service! We had done our research and knew the car and price we wanted. After visiting multiple other Toyota dealerships, and becoming exasperated with overinflated prices and pushy salespeople, we drove the extra distance to Mountain States Toyota. We are so happy we did. Our salesman, Doan, was very pleasant and knowledgable. Jason worked hard to get us a fair price and Kady trained me well on the use of all the features in our new Highlander. Facilites are immaculate. We were there on a Saturday and they even feed us a great BBQ lunch! We could not be happier! More
Doan Vu was my sales rep and he was fantastic. He is the reason I gave Mountain States Toyota a 5 on both customer Service, and Friendlines. reason I gave Mountain States Toyota a 5 on both customer Service, and Friendlines. More
Found the car I was looking for at a good price. Kenny Manny was very helpful and not pushy. We negotitated a good deal, Francois Felloussi did a great close and and the deal was done. There were a coup Manny was very helpful and not pushy. We negotitated a good deal, Francois Felloussi did a great close and and the deal was done. There were a couple of things to be fixed per the deal, they did them with no problems. I definitely recommend them! More
Mountain States Toyota went the extra mile to ensure that we had an execellent experience when we purchased our new Tacoma. The staff was friendly and relaxed, this helped to make us feel at home and comfor we had an execellent experience when we purchased our new Tacoma. The staff was friendly and relaxed, this helped to make us feel at home and comfortable. Normally people dread purchasing a new car because of the pushy salesmen. This is absolutely NOT the case at Mountain States. The transparency of pricing and openness when negotiating the final price was definately appreciated. The staff respected our time and treated us right. We will recommend this dealership to our friends and family. More
After a week of truck searching...wow did we find a gem! Not only the truck, but the dealer, and sales associate too! Robert DeGrassa was the most straight forward and easy to work with car salesman that y Not only the truck, but the dealer, and sales associate too! Robert DeGrassa was the most straight forward and easy to work with car salesman that you could possibly imagine. If this guy worked in boat sales, he'd be my boat salesman. If this guy worked in motorcycles, he'd be my bike salesman. If this guy worked in spoon sales, hell he'd be my spoon salesman. He was extremely nice, offering us water, soda, BBQ, AND Pizza! He had the patience to let us test drive multiple trucks, but wouldn't let us leave until we got a deal that worked for the both of us. Hats off to you Robert! I don't recommend my favorite movies let alone car dealers, but Robert at Mountain States was the man! More
I was willing to pay cash for a new 2012 Tacoma at the ePrice listed on the website. My only condition was that the vehicle be delivered to me at no charge in Grand Junction. In the past, this condition ePrice listed on the website. My only condition was that the vehicle be delivered to me at no charge in Grand Junction. In the past, this condition has not been a stumbling block for a front range Infiniti dealer, Audi dealer, and one of Mountain States' competing Toyota dealers. For Mr. Chilcote, it was a deal killer because "There is just to much paperwork that has to be right the first time." I have no interest in visiting Mountain States or any other car dealership in person and have had no difficulty completing previous car transactions by fax and email. I am surprised that a leading Toyota dealer like Mountain States is so willing to turn away an easy sale (no dealership schmoozing, no test drive, no financing issues) in our moribund economy. More
Toyota dealer ship had to be one the BEST experience I have ever had when purchasing my car. Alot of the credit goes out to the sales person that I was working with Doan Vu!!! He went out of his way for have ever had when purchasing my car. Alot of the credit goes out to the sales person that I was working with Doan Vu!!! He went out of his way for me tring to get the best trade value for my trade in, Also tring to get the best deal on my new car as well. I have been in many dealerships and I can honestly say Toyota should fell blessed to have such a hard working, & caring Salesman in Doan Vu. I will promised you this I will be returning to Toyota for my next car as well as my family and friends. Once again a VERY BIG THANK YOU DOAN VU JOB WELL DONE More
Great service, very professional, the best experience that I have had at a car dealership. I'm very happy with the price I paid, as well as the way that Steve and Hank helped us out. They spent a lot o that I have had at a car dealership. I'm very happy with the price I paid, as well as the way that Steve and Hank helped us out. They spent a lot of their time with us, and we are 100% satisfied. I highly recommend both Steve and Hank - smart, professional, friendly, and knowledgeable. More