Mountain States Toyota
Denver, CO
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Derek was awesome Derek Williamson was very helpful throughout the process. He was very friendly and great to work with. This was the first time I had boughten a car, s Derek Williamson was very helpful throughout the process. He was very friendly and great to work with. This was the first time I had boughten a car, so it was great to have someone that was patient and accessible for any questions that I had. I would definitely recommend you go to him when purchasing a car. Derek was very personable and very easy to work with!! More
Exceeded Expectations! Our sales consultant, Kris provided exceptional service. He listened to our needs, was friendly and knowledgeable, and helped me to find the perfect u Our sales consultant, Kris provided exceptional service. He listened to our needs, was friendly and knowledgeable, and helped me to find the perfect used car. It looks and drives like new. Kris really took care of us throughout the process. I will definitely return to buy my next car. More
Very friendly staff Patrick Ericsson is the best. He is very friendly, and talks to you like an old friend. The most important thing is he is a gearhead, so what more do Patrick Ericsson is the best. He is very friendly, and talks to you like an old friend. The most important thing is he is a gearhead, so what more do you want! More
Surprisingly great Was warned by my car broker (had used him before to help me get a good deal on a new Sienna) that this (Mountain States) was a "sketchy" operation. I Was warned by my car broker (had used him before to help me get a good deal on a new Sienna) that this (Mountain States) was a "sketchy" operation. I'm a single datapoint, but my experience there was great. Matt Lind (internet sales) willingly provided (emailed) me the spec sheet for the Tacoma I was interested in, and quoted me the price he'd sell it for. The dealership was a long drive for me, but I made the trip; walking out of the dealership 90 minutes later as owner of a new truck. They fully honored the deal offered, with nothing modified/added. Frank Raphael (sales) and Aubrey Giblin (final paperwork) handled the actual in-dealership process, as Matt apparently just does initial legwork upfront for internet traffic. I don't like buying vehicles, but I know I got a great deal. I did extensive checks (Edmunds/Costco/Craigslist/eBay/my car broker guy I used previously....etc) to understand what to expect price-wise. Very professional/efficient operation at Mtn States. The way they currently do business is how all dealerships will soon do business (thin margin/high volume), if they want to survive. I've never written a review for any purchase/service before, but I actually called & asked them if I could write one for them... More
Excellent, Excellent, Excellent Really!! In all my years of buying cars, buying from Mtn States was the best. Usually if someone asked me I would say I would rather have a root canel than dea In all my years of buying cars, buying from Mtn States was the best. Usually if someone asked me I would say I would rather have a root canel than deal with whomever I would have bought the car from. From the every first time I e-mailed Matt..forgot his last name for a price thru to going in and working with Nelson this as been almost like eating icecream. Seriously, the sales agent Nelson Im was fantastic, down to earth, extremely professional, just a around good person to work with. The main thing that jumps out to me is, when i had an issue with the armrest, which I wanted replaced. I kinda laid the law down, that I wanted the part replaced or else. Nelson was the best, he did everthing I asked and more. Nelson went above probably what he had to do to make me happy. That is unheard in after you purchase a car in the world today. His whole attitude was I'm here to make this work for you. I will definitly refer friends to Nelson, Also I was very impressed with Mountain States on the whole and everyone I've had the pleasure to work with in buying my new Prius. By the way, the best way to keep a customer coming back are those Breakfast Pancakes! Thanks for Everything Nelson, dealing with you made for super experience!! Thanks Gary Dean More
Great experience Had a great experience with Nick at Mtn States Toyota. Purchased a used Jeep Grand Cherokee and the process went 90% smoothly. I gave only 4 stars Had a great experience with Nick at Mtn States Toyota. Purchased a used Jeep Grand Cherokee and the process went 90% smoothly. I gave only 4 stars for Quality of repairs because I ended up on the side of the freeway 3 nights later waiting for a tow truck. But Mtn States totally stepped in the next day and took care of everything for me at no charge, including towing and a free rental while they fixed the relatively minor problem my car had. Would absolutely buy from them again. More
Excellent Experience!! I would like to give a special thanks to Nelsom Im and Todd Gordon for a great and positive experience on my new car purchase. They were both informa I would like to give a special thanks to Nelsom Im and Todd Gordon for a great and positive experience on my new car purchase. They were both informative, knowledgeable and upfront. I never felt pressure or had a second thought. I would definitely recommend Nelson to family, friends and co-workers. More
Above and beyond Every step of the way, I felt very taken care of in my used car purchase experience. Patrick did a great job explaining the product (Toyota Venza) and Every step of the way, I felt very taken care of in my used car purchase experience. Patrick did a great job explaining the product (Toyota Venza) and was very patient with my many questions. Thanks, Mountain States! More
outstanding service Thank you so much for the professionalism that Nelson and Stephen showed to us,,,,,very very helpful in helping us get what we wanted....We would high Thank you so much for the professionalism that Nelson and Stephen showed to us,,,,,very very helpful in helping us get what we wanted....We would highly recommend your dealership and tell them to ask for Nelson or Stephen.....Thanks again...Andy Gonzales More
Great Experience! Mountain States was the second dealership I went to when I was looking for a new vehicle. I was very unhappy with the first dealership. When I went to Mountain States was the second dealership I went to when I was looking for a new vehicle. I was very unhappy with the first dealership. When I went to Mountain States, I thought I would test drive some vehicles and then keep shopping around. I was so pleased with the service that I didn't have to look any further. They seemed much more hones and up front than the other dealership. After experiencing the way they do business, I did not want to go anywhere else. Sincerely, Happy Customer More