Mountain States Toyota
Denver, CO
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Easiest Toyota purchase experience After getting my time and patience wasted away at another dealership I went to Mountain States Toyota. I met a salesman by the name of Mo, he was ver After getting my time and patience wasted away at another dealership I went to Mountain States Toyota. I met a salesman by the name of Mo, he was very knowledgeable in took me directly to the vehicle I was looking for. After a quick test drive we went inside to go over the pricing, This is where it got easy for me. Mo's starting Pricing on the Tacoma I was looking for was way under the 3 other quotes I had previously received. His starting price was lower then the price I tried to negotiate at the other Toyota dealer. They made it easy and fun to buy my new truck thanks Mountain States More
Great service! My name is Joaquin and I bought my beautiful a rav4 2017 last September. The people were really good and had lot's of patience with me and my family. My name is Joaquin and I bought my beautiful a rav4 2017 last September. The people were really good and had lot's of patience with me and my family. Everybody there had a great attitude. Thanks Emily and Michael for helping me out with this great buy. More
Exceptional service! I live in the high country and tried going to a few dealerships up here to support the smaller mountain towns. I had a rough time finding the car I wa I live in the high country and tried going to a few dealerships up here to support the smaller mountain towns. I had a rough time finding the car I wanted and the service I expected. I found a car I really liked listed online for Mountain States Toyota, I called in my excitement not realizing it was almost 8pm. They told me it was still available and to come down, I tried argue I didn't want hold them up they assured me they were happy to have me come by so late. Ryan who sold the car to me was extremely helpful by the time I got there he had pulled the car up front and had a folder ready for me with research on the car a car fax and listed value of its worth! The car was flawlessly detailed. I asked Ryan to ride with me because I did not know the area for the best test drive. He jumped without hesitation and showed me a verity of driving conditions. Both Ryan and the Jesse who helped me with financing the car stayed late to make sure I could take it home that night. I was beyond impressed with the service, dedication, open communication and quality of this dealership and would recommend it to my friends. More
Top Of The Line Service! Hold on to your hats; there’s an honest, reliable, people-oriented auto service in town! Mountain States Toyota fits that apt announcement. My 2012 Pr Hold on to your hats; there’s an honest, reliable, people-oriented auto service in town! Mountain States Toyota fits that apt announcement. My 2012 Prius was dragging something loose below so I took it here. Never been here but always take my cars to a dealership. From start to finish a personable and friendly young woman named Kaitland helped this 70’s something couple out. She ushered us in, explained the problem, told us what she and her staff were going to do; and then did it in two hours flat! We’d lost a skid shield below and Kaitland not only explained the problem, she showed us pictures of it! Wow! Talk about over the top! She’s ordering the inexpensive replacement per our request and invited us back to install it; like we’d go somewhere else? No way! Friendly professional service with a smile, very, very little money and a pretty smart cookie handling the whole shebang! We’ll be back Kaitland and bless you for all you did for this senior couple today. Oh, did I mention she had my Prius washed and cleaned as well. I swear folks it took all my old-man strength not to give Kaitland a big hug when we picked up our Prius today. Thank you Mountain States Toyota and Kaitland; thank you most of all! See you again real soon Katey, you’re the best ever! Sincerely, Steven and Trish, Northglenn, CO More
Very Good Experience I have been to other dealers, which have their usual pushy ways to make you purchase a vehicle now. I'm the kind that does not like pushy people. Thi I have been to other dealers, which have their usual pushy ways to make you purchase a vehicle now. I'm the kind that does not like pushy people. This was the 2nd dealer with no 'push to buy now'. My salesperson, Alex, was none of this and a pleasure to work with. Answered all of my spouses & my questions, very knowledgeable about the product, as it would be my 1st 4x4. Showed us both all of the features that came with the truck, as there were numerous features. Even after the sale, Alex has always replied or called back promptly. We came in late evening, and he stayed there very late as there may have been only one other customer in the building and never even tried to rush us out or complain how late it was. Just an overall very pleasant experience working with Alex. More
Purchase of new Prius 2 I had an excellent experience at Mountain States Toyota. I was particularly pleased with the salesperson, Doan Vu. He was very knowledgeable and pro I had an excellent experience at Mountain States Toyota. I was particularly pleased with the salesperson, Doan Vu. He was very knowledgeable and professional. He wasn't pushy at all -- not your classic car salesperson. I would definitely buy a car from Doan again. More
Poor customer service They lack any customer service skills , they make mistakes with there service team then they treat there customers bad because of there mess ups ! Ver They lack any customer service skills , they make mistakes with there service team then they treat there customers bad because of there mess ups ! Very poor business practices ! Tried to talk to the GM Tim Van Binsbergen and guess I am worth the effort to call back , very disappointed!!! More
Used Car Purchase Bought a used car from Mountain States Toyota, Experience was pretty good. I am happy with my purchase, price was reasonable for the year and mileage Bought a used car from Mountain States Toyota, Experience was pretty good. I am happy with my purchase, price was reasonable for the year and mileage. More
Buy here! So I did not buy my car here, but should have. I am fully regretting my decision, and think they would have been great to work with. Emily was amazing So I did not buy my car here, but should have. I am fully regretting my decision, and think they would have been great to work with. Emily was amazing during the quick and efficient process to shop around given the local dealer I was working with was wearing me out. I was honest with MST about it at the end but appreciate her no nonsense approach. More
My sons dream truck.. I sent my son to Mountain States Toyota, The Sales person. Derek Garcia, which I was very impressed on how he was able to find the perfect Tacoma, w I sent my son to Mountain States Toyota, The Sales person. Derek Garcia, which I was very impressed on how he was able to find the perfect Tacoma, which my son had his heart set on one.. He made my son and I, very happy. And my son enjoys his truck. Thank you Derek for all you did... More