
Mountain States Toyota
Denver, CO
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We are in a very difficult situation. We are currently broken down between Bryce Canyon and Zion national parks. We called MST to get some advice on error messages to see if we could co We are currently broken down between Bryce Canyon and Zion national parks. We called MST to get some advice on error messages to see if we could continue to drive our newish Tacoma, and we were out on hold for 20 minutes. We called back and left a message that they responded to over an hour later. the guy didn't even know what Toyota maintenance plan we had, and when we told him, he didn't think anything was covered, even though, it was and we already had roadside assistance on the way. It's upsetting knowing this is who has our backs when we are in difficult situations. I live less than 5 minutes from this dealership, but am considering changing them as my primary. More
Very professional and knowledgeable dealership and the salesman that I dealt with. For the first time in my car-buying history it was a pleasure to deal with a dealership. salesman that I dealt with. For the first time in my car-buying history it was a pleasure to deal with a dealership. More
HORRIBLE! my car was vandalized while undergoing service at the dealer and they refuse to take accountability. I have before and after pics, and video. My c my car was vandalized while undergoing service at the dealer and they refuse to take accountability. I have before and after pics, and video. My car was returned to me dusty, on empty and with a graffiti tag scratched into the driver's door. I found dings and huge scratches on the tailgate and hood as well. The worst part is they tried to obstruct the damage by sloppily applying paint and trying to buff out the evidence. They were rude, sketchy and unethical and have been turned into the police and to State Farm. More
I had a very good experience purchasing my 2025 Tacoma off road from Mountain States Toyota. I chose to fly from home in California to Denver to pick up my truck. Mike Ramstedder gave excellent service, o off road from Mountain States Toyota. I chose to fly from home in California to Denver to pick up my truck. Mike Ramstedder gave excellent service, ordering my truck from the factory in Baja California in the color that I wanted and all of the desired add-ons. No unexpected zingers or charges. Compared to dealing with the less than honest local Toyota salesman, this was a pleasure. More
I had a great experience from Sales Person, Mr. Solis, Finance, and Service Department! They made everything very easy. They even provided a rental for the day! Thank you! Solis, Finance, and Service Department! They made everything very easy. They even provided a rental for the day! Thank you! More
Excellent service from internet sales, inside sales and finance. Best inventory of any Toyota dealer. No pressure from sales people - all extremely helpful and direct. No dealer markup ever, even on the finance. Best inventory of any Toyota dealer. No pressure from sales people - all extremely helpful and direct. No dealer markup ever, even on the scarcest models. Best ever! More