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Mount Pleasant Chrysler Dodge Jeep Ram

Mt Pleasant, IA

Overview
Reviews
Vehicles
4.6
105 Reviews
Mount Pleasant Chrysler Dodge Jeep Ram in Mt Pleasant, SC, is proud to be an automotive leader in our area. Since opening our doors, Mount Pleasant Chrysler Dodge Jeep Ram has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2301 E. Washington Street

Mt Pleasant, IA

52641

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Showing 105 reviews

July 31, 2026

The Mt Oleasant Jeep Dealer is one the best locations in the US to buy or service your Jeep. Guys working here are absolutely genius like nobody has ever seen before! God bless America! More

by OGUZHAN.ORUC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
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July 29, 2026

The service center cannot just do trial and error to get a repair fixed and make the customer pay for everything. Especially when I explicitly told them what was wrong with the vehicle and where my transmis More

by JSKERPSACK00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Whoever runs your service center, however Jordan was great the whole time
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Jul 30, 2026 -

Mount Pleasant Chrysler Dodge Jeep Ram responded

Thank you for sharing your concerns. I understand why this was frustrating, and I appreciate the opportunity to explain what occurred. When your vehicle first arrived, it had multiple active transmission fluid leaks. Due to the amount of fluid present, it was not possible to accurately identify every leak source during the initial inspection. Based on the evidence available at that time, our technician identified the transmission pan gasket as a confirmed leak and recommended that repair first. After that repair was completed, you returned a few days later because an additional leak had become apparent. At that point, our technician confirmed the transmission output shaft seal was also leaking. While you had mentioned that seal during your initial visit, we cannot replace components based solely on suspicion, we must diagnose and verify a failed part before recommending or performing a repair. Although the second leak was a separate repair, we wanted to be fair. We adjusted your invoice by crediting all overlapping labor as though both repairs had been completed during the same visit, refunded the transmission fluid charge so you did not pay for it twice, and provided an additional $300 goodwill discount. Our goal is always to diagnose vehicles accurately while avoiding unnecessary repairs. In cases involving multiple leaks, it is sometimes only possible to identify all sources after the most significant leak has been repaired and the area can be reinspected. We appreciate your business and regret the frustration this situation caused.

July 27, 2026

I have been using Jeep Mt. Pleasant since they have opened and have enjoyed this location so much! The team could improve in communication to their patrons but overall great pl More

by willmeyer7
Recommend Dealer
Yes
Employees Worked With
Ryan Chang
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July 17, 2026

Looks great with home town feel. This dealership does what a dealership should do, they treat customers the right way. More

by MAKAVELLI02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnnilee Hall
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July 12, 2026

Single worst experience with the service department of any make or model I have ever had. The vehicle actually came out of the service, with more codes that it went in with. And it was kept 4 time longer More

by Larryroberta
Recommend Dealer
No
Employees Worked With
Service Department
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Jul 13, 2026 -

Mount Pleasant Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience. I'm very sorry to hear we fell short of your expectations. This is certainly not the level of service we strive to provide, and I'd like the opportunity to better understand what happened and see if there's anything we can do to make it right. Please feel free to reach out to me directly at tyler.letson@mpjeep.com with any additional details, including your name or repair order number. I would genuinely appreciate the opportunity to review your experience personally. Thank you for your feedback, and I hope to hear from you soon. — Tyler Letson Operating Partner

July 09, 2026

Dropped of my vehicle on Tuesday June 30, 2026 to have my driver side window repaired (window wouldn't come back up after rolling down) After numerous delays due to staffing I finally got the vehicle back Ju More

by INFO@DISCOUNT-ALARM.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnnilee Hall
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July 06, 2026

I dropped in on a Saturday, right around lunch for a quick service, and Ryan Chang was able to take care of our Grand Cherokee in a surprisingly reasonable amount of time. Thank you! More

by CHANCE_N_ANGIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Chang
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July 03, 2026

Great and comfortable facilities. Nice and capable crew. Great inventory with a huge selection of models and trims. More

by GBRASIL1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary
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July 01, 2026

For service. Stupid survey. Not in Iowa, a different state. Why am I getting a survey? Move over, Plymouth Approaching Rapidly! Stellantis ownership will probabl More

by GREGWHITEHOPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnnilee Hall
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June 29, 2026

Jordan was great. He kept us informed while the vehicle was getting service. He also made sure that our coupon worked while checking out. More

by JeepGuy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan
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