MotorWorld Pre-Owned
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Frank Bella was amazing to work with, he made us feel comfortable from the minute we walked in the door. Would highly recommend him 100%. comfortable from the minute we walked in the door. Would highly recommend him 100%. More
Excellent experience here staff was very helpful and friendly. They got me in my new car and out the door quickly. friendly. They got me in my new car and out the door quickly. More
Thank you Frankie for over the top service. You went above and beyond. Thanks for making me smile!!!! ❤️ You went above and beyond. Thanks for making me smile!!!! ❤️ More
Motorworld was very helpful and put the customer first! The staff went above and beyond, they even filled the truck with its gas after the purchase! May not seem like much but I’ve never bought a vehicle a The staff went above and beyond, they even filled the truck with its gas after the purchase! May not seem like much but I’ve never bought a vehicle anywhere that’s done that for me. More
They were professional and friendly. Transparent and honest with their products. Overall a positive experience. Transparent and honest with their products. Overall a positive experience. More
He was a delight! !! What a fast easy amazing experience. Absolutely will send everyone his way. Left as very happy customers. !! What a fast easy amazing experience. Absolutely will send everyone his way. Left as very happy customers. More
shawn was great, motor world warranty was terrible. refused to reimburse us for cost of brake failure repair after owning car for 4 days even though we purchased the extended warranty because repair w refused to reimburse us for cost of brake failure repair after owning car for 4 days even though we purchased the extended warranty because repair work was not done by motor world even though we could not drive the car without brakes and motor world had no appointments available to repair vehicle and the vehicle had to be driven to work (1 hour away) the next morning. i don't know about you but i don't drive or ride in a vehicle whose brakes are not working properly it took motor world almost 3 weeks to inform us that they would not reimburse us for the repair work even though we had called the service deprtment multiple times who by the way never once returned 1 of our calls i have bought many cars from motor world in the past (both new and used) and have always been satisfied until this time and i do intend to follow through on this complaint via television news, social media written and verbal complaints to the CEO of motorworld and other appropriate employees what a terrible experience by the way the repair bill came to a whopping $636.80! More
I’m traveling and had an overheating issue with my vehicle. Stoped in the service department on 6/23 and was treated extremely rude by the service advisor. I have purchased the lifetime warranty for m vehicle. Stoped in the service department on 6/23 and was treated extremely rude by the service advisor. I have purchased the lifetime warranty for my vehicle have used it 4 times since purchase. Service advisor refused to even help . Said they can’t even see the vehicle for possibly a week just to see what is wrong .After explaining my situation on traveling I was from Texas . After that being said this dealership did nothing.I actually think they thought it was funny that I was stranded in Wilkes Barre . Im a 68 year old man it was 100 degrees outside. Truck overheating and they are laughing. Fortunately it was a minor issue that a small mechanic shop fixed for less than $200 for a thermostat change . Motor world should be ashamed. And those girls in the service drive get what they deserve for the way they treat people More
I had a great experience buying my car. Brian was very professional, friendly, and wonderful to work with. Highly recommended if you’re looking for a fantastic deal on a preowned vehicle go Brian was very professional, friendly, and wonderful to work with. Highly recommended if you’re looking for a fantastic deal on a preowned vehicle go to MotorWorld and ask for Brian! More









