Motor Mile Subaru

I first began my Subaru Outback search online, and one of the Internet Sales Managers contacted me. His name is Trey Paige. Over the next week he gladly answered my many email questions, and assisted me in the Internet Sales Managers contacted me. His name is Trey Paige. Over the next week he gladly answered my many email questions, and assisted me in finding the model that I desired. When we showed up for our appt.at Shelor Motor Mile, his co-worker Kevin Mohr who is also an Internet Sales Manager was extremely informative, and friendly. Our first impression of this dealership was a good one. At no time were any of the staff "pushy," or aggressive, and that was much appreciated. We feel we got a fair trade for our preowned vehicle, and were satisfied with the price we ended up paying for our 2012 Subaru Outback. The biggest thing to us was their honest approach to selling us a vehicle. At no time were we made to feel uncomfortable, or pressured. The finance guy who assisted us-Eugene was a friendly surprise, and made us feel comfortable finalizing our purchase. Trey Paige went to great lengths to get the price we were most comfortable with. We can highly recommended Shelor Motor Mile-Subaru, and no other way to put it, if you need a Subaru, you need to visit Kevin and Trey at Shelor. We will recommend both of them to our friends and family with no reservations. We were hoping for a little lower price, but we were satisfied with what we got, and they definitely give you a decent price for trade-ins. Very happy with our decision to visit Shelor Motor Mile. Thank you to your entire Team! More

Great experience! Friendly, not pushy, answered all questions - Joe even called to make sure we made it home ok since we had driven 5 1/2 hours to get the car! glad we went there! Will recommend to fr questions - Joe even called to make sure we made it home ok since we had driven 5 1/2 hours to get the car! glad we went there! Will recommend to friends. More

Mr. Michael B. Parks was very pleasant, informative and most rewarding saleman we have ever encountered. I would recommend himm to everyone who goes there. most rewarding saleman we have ever encountered. I would recommend himm to everyone who goes there. More

Kathy Sweeney recently helped me with the purchase of a 2012 Subaru Outback. The entire process went very smoothly, which included her staying after hours one evening and also putting me in contact with a 2012 Subaru Outback. The entire process went very smoothly, which included her staying after hours one evening and also putting me in contact with a pinstriping service. I was especially appreciative of the attention Kathy gave to explaining all of the vehicle's features. Shelor's of Christiansburg, Virginia is a very large deadlership, selling many different makes of vehicles, and I have purchased several automobiles from them over the years. Sales personnel change freqently, and sometimes the individual customer attention was lacking in my past experiences. However, Kathy had been with Shelor's for many years, and I was very pleased with the attention received during this most recent experience. More

I probably tested Mr Poole's patience a few times, I must say he presented himself in the most professional and courteous way possible at all times. He was very attentive and understanding of my needs. Thank say he presented himself in the most professional and courteous way possible at all times. He was very attentive and understanding of my needs. Thanks so much for the help through the entire process. Thanks again! I will give Mr. Poole the call next time I am shopping for a car. More

Mr. Poole was courteous, friendly, and efficient. I knew that I wanted a Forester and he didn't waste any time getting me exactly what I asked for. The dealership had a good variety of options online and I that I wanted a Forester and he didn't waste any time getting me exactly what I asked for. The dealership had a good variety of options online and I knew what my options were before walking in. He worked very hard to get me exactly what I was looking for. Overall, the best experience I've had looking for and buying a car. More

I love Shelor's they always give me a fair price. Kathy always does a great job in helping me locate the car I want and delivers to me quickly. always does a great job in helping me locate the car I want and delivers to me quickly. More

After having a negative experience with another local dealer, I contacted Shelor about a new Subaru Forester. Bowie was very prompt and courteous in his replies, and when it was time to talk in person it dealer, I contacted Shelor about a new Subaru Forester. Bowie was very prompt and courteous in his replies, and when it was time to talk in person it was more of the same. Right off the bat, the car was priced right where my research said it needed to be, and he worked with me on a fair trade value for my old car. Just an outstanding sales experience from step 1. If you need a car, go see Bowie. More

We would recommend anyone to buy a Subaru, we are really happy with our Legacy. Everyone was very helpful at Shelor's. Bowie worked out all the paper work over the phone which was great. We have always owne happy with our Legacy. Everyone was very helpful at Shelor's. Bowie worked out all the paper work over the phone which was great. We have always owned Chevrolets this is our first Subaru and we love it. Thanks! Doug and Lesia Layman More

Will Crosscup worked with me via email and phone to provide me with all the information that I requested ahead of time - vehicle brochure, pricing, financing options, and accessories. One of the reque provide me with all the information that I requested ahead of time - vehicle brochure, pricing, financing options, and accessories. One of the requests that I made was that I only wanted to make one trip. I wanted to be able to trade my old vehicle and drive off with the new one on the same day. Will made this happen!!! All of the options that I requested were done prior to my scheduled pick-up date. When I arrived, the only items left to handle were required paperwork and signatures. I am very pleased and impressed with my experience at Shelors. Euguene King was informative and thorough on the paperwork side covering in detail the options available - extended warranty, gap protection, nitro-hazard, etc. I am also thrilled with the fact that Shelors handled all aspects relating to insurance and the DMV. This was truly a one-stop shopping experience for me! More