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Motor Mile Subaru

Christiansburg, VA

4.9
659 Reviews

240 Jarrett Drive Southeast

Christiansburg, VA

24073

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659 Reviews of Motor Mile Subaru

October 19, 2020

Stacey Arnold (service advisor) as always, made getting my 2019 Legacy serviced a breeze. She kept me up to date on any problems and made sure I was satisfied. She makes Motor Mile look good. More

by emhspopo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Oct 26, 2020 -

Motor Mile Subaru responded

Emhspopo, we're glad you had such a wonderful experience with Stacey. We are so pleased you enjoyed your visit to Motor Mile Subaru!

October 18, 2020

We had a horrible experience today , showed up at 10 am ready to buy an Outback. I don't know what was wrong with the salesman he was a complete butt about anything my wife and I asked. I had bought a tru More

by Keith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Rainey
October 09, 2020

This was my annual inspection for my 2019 Subaru Forester. The service was as expected prompt and efficient. Cory Snyder went out of his way to see that I was well taken care of. More

by cnewellonwp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Snyder
Oct 16, 2020 -

Motor Mile Subaru responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2020

As usual, 5 Stars for job well done! Brian Lawless, Service Advisor and all others in this department, made the maintenance most easy for this customer More

by mp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless and Casey
Oct 16, 2020 -

Motor Mile Subaru responded

Hello, we are glad Brian could help! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2020

Very good service and the staff took care of my problem which was challenging. This was a follow up visit for a lingering problem with my vehicle. More investigative work was needed. The loaner car wa More

by dhandree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Oct 10, 2020 -

Motor Mile Subaru responded

Dhandree, we are so happy to read such a great review about Motor Mile Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 05, 2020

Casey got me in quickly for routine servicing on my 2017 Forester, including state inspection. Did all that was needed efficiently. Car returned in great shape, and set to go for another 5,000 miles. H More

by Mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Oct 10, 2020 -

Motor Mile Subaru responded

Mickey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Motor Mile Subaru. Thanks for taking the time to leave a review. Have a wonderful day!

September 28, 2020

Shelor did an excellent job on my service. Brian Lawless always looks after me and goes the extra mile to be sure I am taken care of. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Oct 02, 2020 -

Motor Mile Subaru responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

September 26, 2020

I love how easy it is to get in and out with an appointment. My wait time was minimal and they were careful for social distancing within their waiting area. I appreciate being told before hand wha More

by teresapence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I didn’t get names
Oct 02, 2020 -

Motor Mile Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Motor Mile Subaru! We look forward to your next visit! Take care!

September 24, 2020

We really enjoyed working with Jay to get our new Subaru! He was honest and willing to go the extra mile to help us get what we wanted! Highly recommend working with him in the future for anyone looking to More

by teb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 26, 2020 -

Motor Mile Subaru responded

Teb, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our guests to feel this way when leaving our dealership! Have a wonderful day!

September 23, 2020

Casey did a great job helping we our Outback. All our needs were addressed and Casey keep me posted on progress during the service stay. More

by Matthew A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Oct 02, 2020 -

Motor Mile Subaru responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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