Back

Motor Mile Subaru

Christiansburg, VA

4.9
659 Reviews

240 Jarrett Drive Southeast

Christiansburg, VA

24073

Directions

By Type

659 Reviews of Motor Mile Subaru

August 27, 2021

Brian Lawless worked with me to find the right tires for my vehicle. He was very helpful and got me a great price! He kept me informed as to what was happening. Can’t say enough about his great customer se More

by DMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Sep 02, 2021 -

Motor Mile Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Motor Mile Subaru. We are always more than happy to assist you if anything else comes up. Take care!

Sep 02, 2021 -

Motor Mile Subaru responded

Hi, we're happy to hear you had such a positive experience with Brian! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2021

Service was timely and appears to have been done well. Mr. Lawless was great. He gave me the opportunity to pay without going inside, which was appreciated. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Aug 28, 2021 -

Motor Mile Subaru responded

Hello Ed, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2021

Service was fast, friendly and very organized, lounge had coffee, TV and wi-fi but it was very expensive for oil change and tire rotation. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Aug 25, 2021 -

Motor Mile Subaru responded

Hello Bob, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 20, 2021

I would not get my Subaru serviced anywhere else. The service department here gets everything right the first time. Brian remembers you and your car, and answers your questions thoroughly. After some b More

by slane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Aug 25, 2021 -

Motor Mile Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 17, 2021

I am always on a tight schedule. Brian Lawless gets me in and back on the road. His Service Level is Extraordinary. I wait in lounge and Brian communicates to me during the Service. More

by mmorris395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Aug 17, 2021 -

Motor Mile Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Aug 19, 2021 -

Motor Mile Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2021

The service team kept me informed about the service and even recognized that I had enough credits for a free oil change. Plus, customer service was very friendly and fast. More

by Anonymous540
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
Aug 17, 2021 -

Motor Mile Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Aug 19, 2021 -

Motor Mile Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Motor Mile Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2021

Service Dept. at Motor Mile Subaru is always responsive, helpful, efficient, professional when my Outback needs, or is due, servicing/unexpected repair. The service representatives are quite cooperative w More

by mp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian lawless
Aug 17, 2021 -

Motor Mile Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Aug 19, 2021 -

Motor Mile Subaru responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2021

Brian Lawless has been my contact at Shelor's for many years, although routine maint and breakdowns are never money you want to spend. Brian always make sure we leave happy and that the work was to our sa More

by ComeBackCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Aug 13, 2021 -

Motor Mile Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Motor Mile Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 12, 2021

I always receive great and timely service at Shelor Motor Mile Subaru. They let me know how long the wait will be and are fairly accurate with the estimate. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cox
Aug 13, 2021 -

Motor Mile Subaru responded

Hi Lynn, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2021

Cory Toler is very knowledgeable and always goes above and beyond. Thanks Cory! More

by Calcam69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Toler
Aug 17, 2021 -

Motor Mile Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cory here at Motor Mile Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
41
...