Back

Motor Mile Subaru

Christiansburg, VA

4.9
659 Reviews

240 Jarrett Drive Southeast

Christiansburg, VA

24073

Directions

By Type

659 Reviews of Motor Mile Subaru

April 28, 2023

We were traveling between States, when our Outback engine light came on. Motor Mile was able to examine the car, shuttled us to a nearby restaurant for lunch and put our mind at ease when the problem was on More

by Trish E
Recommend Dealer
Yes
Employees Worked With
Chris Oliveira
Apr 28, 2023 -

Motor Mile Subaru responded

Trish, we are so grateful that you chose Motor Mile Subaru when your Outback had engine troubles during your travels. We always strive to take good care of our customers' vehicles and it makes us happy to hear that you were satisfied with our services. Thank you for sharing your positive experience and enjoy the rest of your trip!

April 27, 2023

They are very kind , Very much customer service for you. A little bit pricey. But great work. I Recommend.Brian Lawless for your service advisor. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Apr 28, 2023 -

Motor Mile Subaru responded

It means a lot that you'd recommend us, Ed! We're thrilled to know that Brian provided such outstanding service during your last visit. We appreciate you trusting the Motor Mile Subaru team to get the job done!

April 25, 2023

Three hours away from home when my dash light lite up like a Christmas tree with “check engine “ and more symbols than an algebra textbook. I limped into the closest Subaru dealer, Shelor in C’burg w/o a More

by miwilli6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Service man.
Apr 25, 2023 -

Motor Mile Subaru responded

We're so glad we could help you out in your time of need! It's great to hear that our team at Motor Mile Subaru was able to diagnose and fix the issue quickly, and that you and your furry friend were comfortable during your visit. We appreciate your support and hope to see you back in the future for any of your Subaru services. Safe travels ahead!

April 23, 2023

They’re friendly and very helpful. Explained everything in detail. Was in and out in a little more than 2 hours More

by Tcregger2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James miller
Apr 24, 2023 -

Motor Mile Subaru responded

We are so glad to hear that we were able to assist you in a timely and informative manner during your recent visit to Motor Mile Subaru. Thank you for sharing your positive experience and we hope to see you again for your future automotive needs.

April 18, 2023

Stopped in for an oil change. Service was great! I was in and out in less than an hour. Everyone was kind and friendly from the moment I pulled in. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 18, 2023 -

Motor Mile Subaru responded

David, thank you for the review! We are so glad to hear that you had such a successful purchase experience working with us. Drive safely, and we hope to see you back again at Motor Mile Subaru!

April 14, 2023

Shelor has consistently provided superior service to us for several years whether dealing with the service department or the sales department. More

by Subaru Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Allen
Apr 19, 2023 -

Motor Mile Subaru responded

We are thrilled to hear that Shelor Motor Mile has consistently provided you with superior service and thank you for sharing your experience. We appreciate your loyalty and look forward to serving you again in the future!

April 14, 2023

Great communication and service. I was kept informed during the service appointment. Casey was very professional and helpful. More

by jsqdhq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Apr 19, 2023 -

Motor Mile Subaru responded

Thanks for sharing this positive feedback with the Motor Mile Subaru team. Casey will appreciate the shoutout!

April 14, 2023

Since purchasing my Subaru in 2015, I have been pleased with the service of my vehicle. They made a few mistakes but not anything that wasn’t fixable. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All have been nice to me.
Apr 18, 2023 -

Motor Mile Subaru responded

Sharon, we appreciate your positive review of Motor Mile Subaru! We're glad to hear that you've been pleased with our services and are grateful for your trust and patience. Thank you for your continued business and support!

April 11, 2023

Fast, efficient. They keep you updated on work being done on your car. Stay open to accommodate your work hours. More

by msmcconner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 19, 2023 -

Motor Mile Subaru responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at Motor Mile Subaru!

April 04, 2023

I have always had good service from this dealership. I was disappointed that my oil seal was not checked on previous service when I mentioned oil spots on my driveway. This last service the problem wa More

by cjpence
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans 2816
Apr 04, 2023 -

Motor Mile Subaru responded

We are very sorry to have fallen short of our five-star standards and for any mix-ups that occurred on our end. Your feedback will be addressed with our team to help us improve our attention to detail moving forward. In the meantime, if you would be willing to reach out to us directly, we would like to ensure any ongoing issues are resolved. Thank you, Customer Relations – cr@shelor.com

...
18
...