Motor Mile Subaru

Had a service visit for a check engine light in my 2017 Crosstrek with 99,000 miles on it. They did a complete diagnostic and told me what the problem was. After reviewing what they did and speaking with t Crosstrek with 99,000 miles on it. They did a complete diagnostic and told me what the problem was. After reviewing what they did and speaking with the service advisor I agreed with their diagnosis and proposed fix, but chose to pass on the fix due to the cost, $3,200 to replace the catalytic converter. The car was ready at the end of the day as promised. More

Great service & staff. Will definitely talk with Roger when ready to purchase a new Subaru. Great car!! Will definitely talk with Roger when ready to purchase a new Subaru. Great car!! More

Chris Haden in service was great at getting things taken care of, and on time too. care of, and on time too. More

I am a loyal customer who is always rewarded with excellent service. Stacey is an exceptional professional who consistently goes beyond my expectations. excellent service. Stacey is an exceptional professional who consistently goes beyond my expectations. More

I appreciated the time spent working on the car snd the explanation I received about what was worked on. explanation I received about what was worked on. More

They answer their phones when I call! ! They answered my questions. They followed up on issues. ! They answered my questions. They followed up on issues. More

Always the best customer service from Brian at Shelor Motor Mile! Thank you, Brian. The shuttle back and forth for lunch was helpful. Motor Mile! Thank you, Brian. The shuttle back and forth for lunch was helpful. More

Christopher was absolutely amazing. He took his time made sure I understand what he was doing and what they were going to do and if there were any surprises he would talk with me about He took his time made sure I understand what he was doing and what they were going to do and if there were any surprises he would talk with me about it before it was done. But didn’t give me a price for oil change just tire rotation. I was a little upset at the price though. It was my first service for the car and I wasn’t expecting it to be the price it was. It was a brand new car purchased from Shelor Subaru. More

My 2022 Subaru Ascent has been acting like the battery isn't working well. A couple of nights ago I went to start the car and it wouldn't start. I had to be jumped. The next morning I went to Shelor Subar isn't working well. A couple of nights ago I went to start the car and it wouldn't start. I had to be jumped. The next morning I went to Shelor Subaru Service to see what could be done. Chris told me that if I could drop it off they would have a Subaru Specialist check it out. A few hours later I received a call that my vehicle was ready and the battery had been bad. Not only did they replace it but they replaced it with a better battery. Thanks Shelor Subaru Service for keeping my family on the road and safe. More

Checked my Subaru in with Brian & let him know my son was with me & I could leave my Subaru and pick up later. He let me know by text my total to fix my issue & also fixed two recalls - another problem came with me & I could leave my Subaru and pick up later. He let me know by text my total to fix my issue & also fixed two recalls - another problem came up with my tire & I was able to get that fixed as well. No one really likes to pay for expensive car repairs - the service was excellent and worth what I paid. It was also completely in time for me to pick up my daughter from school. Thanks so much Michelle More