Motor Mile Chrysler Dodge Jeep Ram
Christiansburg, VA
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960 Reviews of Motor Mile Chrysler Dodge Jeep Ram
We were treated with the utmost care and courtesy. Everyone we spoke with was friendly and personable, efficient, and knowledgable. We were very satisfied with our experience. Everyone we spoke with was friendly and personable, efficient, and knowledgable. We were very satisfied with our experience. More
I went to Shelor’s after speaking with a salesperson the I went to Shelor’s after speaking with a salesperson the previous week. I knew that there were problems with me being upside down in my current car I went to Shelor’s after speaking with a salesperson the previous week. I knew that there were problems with me being upside down in my current car, but was told to please come down and give them a chance to see what they could work out. I found a car I liked with a rebate to eat up the negative equity but we were still off from a payment I could afford. I felt like they were doing everything they could for me and told them I would work on my numbers to see if we could get something done. I was told they would call me the next day. I called my sales person twice and never received a return call. I called the person who encouraged me to come in. He said he would call to find out what was going on and call me right back. Still no calls. I sent an e-mail on Shelor’s comment section. It only sent a referral to another salesman. No one read my e-mail to address the fact that no one would call me for two days. That salesperson had my original salesperson call me and he said he was confused as to who would call me. He said he hadn’t heard anything yet, but would call when he did. I am not expecting another call. No one seems to care that they are losing a customer. Just someone to call and respond to me would have made the difference. More
Im in sales, and I know good no great sales people Charlie and the group at Shelor are Five Star - Five Diamond... If you need a Jeep this is the place to go! Charlie and the group at Shelor are Five Star - Five Diamond... If you need a Jeep this is the place to go! More
Claude is a PROFESSIONAL. He treats us like friends and is always honest. I hope he sells cars as long as I'm able to drive because I can't expect anyone to treat us nicer than he does. He is knowledgeable is always honest. I hope he sells cars as long as I'm able to drive because I can't expect anyone to treat us nicer than he does. He is knowledgeable, and instills confidence. I always leave knowing I can call if I have questions or problems and he will take care of it. He is a gentleman of the first order and I appreciate that. More
Shelor was very easy to work with. I went in with a price in mind and they were willing to work with me. I have no complaints at this time, only complements for the customer service that I received. Michael in mind and they were willing to work with me. I have no complaints at this time, only complements for the customer service that I received. Michael Shelton was extremely willing to help me in whatever I needed. We will be buying from them again in the future. More
Richard was extremely helpful and made the process very easy for me. Everyone was very kind and not pushy at all. The financing process was very easy as well. easy for me. Everyone was very kind and not pushy at all. The financing process was very easy as well. More
My experience at Shelor's was awesome. The saleman I worked with was very nice and was helpful in getting my deal completed in a timely manner. worked with was very nice and was helpful in getting my deal completed in a timely manner. More
I knew I wanted a Jeep Patriot and Shelor was highly recommended. I searched local dealers and Shelor was very competitive with their pricing. Their website was up to date and worked great, I found what recommended. I searched local dealers and Shelor was very competitive with their pricing. Their website was up to date and worked great, I found what I wanted and when I got to the dealership they knew exactly what vehicle I wanted. They treated me great! More
I found the employees of the dealership extremely friendly and easy to work with. At no time did I feel like I was being pressured into buying the vehicle, but they made it very easy to complete the friendly and easy to work with. At no time did I feel like I was being pressured into buying the vehicle, but they made it very easy to complete the deal. I would definitly recommend the dealership. More
Purchasing a new vehicle at Shelor was not only a positive experience, it was fun! The sales rep, the finance rep, the sales managers, everyone was so nice. I truly feel like I have joined the Shelor positive experience, it was fun! The sales rep, the finance rep, the sales managers, everyone was so nice. I truly feel like I have joined the Shelor family :) More