Motor Mile Chrysler Dodge Jeep Ram
Christiansburg, VA
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960 Reviews of Motor Mile Chrysler Dodge Jeep Ram
Service dept was excellent Everyone was helpful. Had a pleasant experience from start to finish. Vehicle was done I'm time given when arrived. Shuttle driver was also very nice Everyone was helpful. Had a pleasant experience from start to finish. Vehicle was done I'm time given when arrived. Shuttle driver was also very nice and helpful More
Efficient and effective service I brought my 2011 Dodge Ram 1500 Pick-up in for an oil change, transmission service and tire rotation. I also told Bobby Coleman (service advisor) th I brought my 2011 Dodge Ram 1500 Pick-up in for an oil change, transmission service and tire rotation. I also told Bobby Coleman (service advisor) that the truck was getting terrible gas mileage in and around town, but it was getting excellent highway mileage. Bobby got my requested services down quickly and called me to give me options / recommendations on maintenance that would increase my in town mileage. Finally, the truck maintenance and additional service was completed quickly and the truck is running much better and getting better gas mileage. I also utilized the shuttle service to get to the service center to pick up my truck. More
Will not find better all around service - Don't waste your time going anywhere else because you won't find better service anywhere as good as Motor Mile and I sincerely mean that. The lounge f Don't waste your time going anywhere else because you won't find better service anywhere as good as Motor Mile and I sincerely mean that. The lounge for waiting is 2nd to none and the service is unbeatable. More
Great Experience Overall a great experience. Very friendly and not pushy. Aimed to get us the vehicle we wanted in the price range we discussed. This is my second p Overall a great experience. Very friendly and not pushy. Aimed to get us the vehicle we wanted in the price range we discussed. This is my second purchase at Shelor and would highly recommend. More
recall on 2010 wrangler Staff had already entered all necessary recall information and was ready to take vehicle in for completion of an air bag clock spring replacement. Staff had already entered all necessary recall information and was ready to take vehicle in for completion of an air bag clock spring replacement. Completion was within an hour and a half. More
Fast service. Told one and ahalf hours but only 45 minute. I have bought five new vehicles over the years from Shelor plus any service as needed. They have always been friendly, informative of servive needed, I have bought five new vehicles over the years from Shelor plus any service as needed. They have always been friendly, informative of servive needed, price, and fast service. I have no complaints with Dodge, and none with Shelor Dealership. More
Oil change and state inspection Great customer service as always . Very quick and very professional. Kept me updated on the progress of my service. Would definitely go there again! L Great customer service as always . Very quick and very professional. Kept me updated on the progress of my service. Would definitely go there again! Love their service More
Jeep Wrangler "New Sales" Shelor did not have the Wrangler we were looking for. They had to arrange to pick up our Wrangler from another out of state dealership. This process Shelor did not have the Wrangler we were looking for. They had to arrange to pick up our Wrangler from another out of state dealership. This process went very smooth. Shelor Sales Team was not as familiar with the Jeep functionality as they should have been. We were told by Scott that you do not need to check the transmission fluid...However, we found out later that there is a transmission stick to check the transmission fluid levels. .Items like this are serious and the Sales Team should have known this. With the price of the vehicle that I purchased being very expensive I would have thought I would have gotten at least a phone call or some type of follow up from the dealership thanking me for my business. This never happened....I was very disappointmented... More
They Kept Their Word and Did as they said they would do! It means a lot when you receive an email from a dealership saying they will give you TOP DOLLAR for your trade. Many times dealership will do this an It means a lot when you receive an email from a dealership saying they will give you TOP DOLLAR for your trade. Many times dealership will do this and you show up to find out that this was "Just a Hook." But They Kept Their Word and Did as they said they would do and gave me a GREAT TRADE. Top dollar for my trade and a Great sales price on a 2017 Jeep Unlimited Rubicon. I just hope now that their customer service will be as great as their selling the Jeep to me was! Only time will tell. More
Professional, Knowledgeable, and Efficient Sales Department The entire sales team (internet/telecom sales lead; Dodge Jeep Ram Division: Scott Poff, Rob Breinich) quickly tuned in to what we were searching for The entire sales team (internet/telecom sales lead; Dodge Jeep Ram Division: Scott Poff, Rob Breinich) quickly tuned in to what we were searching for and provided fantastic support on option packages, test driving for maximum effectiveness, Shelor's strategy for their option orders for their inventory (as well as how other options may not meet our longer term objectives), and ensuring that we received all rebates and discounts for which we were eligible. The Shelor Team (sales, finance/closing, and service departments) made our purchase and time spent with them exceptionally high value-added and worry-free. Came back to install the interior/exterior protection package and the detailing by the service department was top notch! This was our second vehicle purchase from Shelor Motor Mile - keep up your winning performance and you can count on our future business! More