Moss Bros. Volkswagen of Moreno Valley

Keith Lewis, Service Manager, is excellent in every respect. The service at Moss Bros Volkswagen has always been the best. I believe it is because of the Service Manager, Keith Lewis. He is professional, very The service at Moss Bros Volkswagen has always been the best. I believe it is because of the Service Manager, Keith Lewis. He is professional, very courteous, and always attentive to the customer's needs. More

Great experience Arrived at noon, out the door with my new Jetta by 3:30!!! Didn't have to haggle. Made a good offer and closed the deal. Purchased my second vehicl Arrived at noon, out the door with my new Jetta by 3:30!!! Didn't have to haggle. Made a good offer and closed the deal. Purchased my second vehicle in two years from Moss Brother's of Moreno Valley. More

Wonderful like always. They always make room to help My service man (johnny) is always very pleasant and easy to deal with. Keith the service manager is very in touch with customers and have always been My service man (johnny) is always very pleasant and easy to deal with. Keith the service manager is very in touch with customers and have always been available to help me when johnny is off. I truly enjoy my experiences when I have taken my car for service as well as my granddaughters car and nephews . I can only suggest that they are valuable employees hang on to them . More

Amazing! I walked into Volkswagen knowing I wanted to purchase a vehicle, but I didn't realize how great the customers service was going to be. From the time I I walked into Volkswagen knowing I wanted to purchase a vehicle, but I didn't realize how great the customers service was going to be. From the time I walked in to the time I left I was very very pleased with the whole experience. I thank everyone very much. Esecpially Tofique!! More

Excellent Personal Customer Service! General Manager Oscar Alvarez, Manager Alberto Rosales and Sales Associates Leslie Magdaleno and David Luna were all very professional, courteous, and General Manager Oscar Alvarez, Manager Alberto Rosales and Sales Associates Leslie Magdaleno and David Luna were all very professional, courteous, and took their time answering all of our questions regarding our new vehicle purchase. We are so glad we went to Moss Brothers Volkswagen of Moreno Valley. More

Emissions problem I have a 2003 Jetta diesel engine, and I have been trying to register in order to see if I qualify for a buyback or a modification to the car. Th I have a 2003 Jetta diesel engine, and I have been trying to register in order to see if I qualify for a buyback or a modification to the car. The dealership was most willing to help me solve the emissions problem. To no avail, sadly. More

Way to go VW!! I came in for a oil change and received excellent service Mr.Lewis the service manager took great care of my dodge after I was told at the dodge deale I came in for a oil change and received excellent service Mr.Lewis the service manager took great care of my dodge after I was told at the dodge dealership that I didn't have a appointment with them when I scheduled online (at dodge). Mr.Lewis and his service team went above and beyond to help me get out on time to get my daughter from school. Dodge should take notes from this service team when it comes to costumer service!! Way to go VW More

RC#353 I had an appointment for the services required and was met by a very knowledgable service rep. I waited for the car and it did not take long. Johnny M I had an appointment for the services required and was met by a very knowledgable service rep. I waited for the car and it did not take long. Johnny Murguia was very professional and helpful. More

Friendly and Attentive! I hit my 10K miles and took my GTI in for service. I had an appointment and was in and out of there in no time at all. Great waiting area and a clean I hit my 10K miles and took my GTI in for service. I had an appointment and was in and out of there in no time at all. Great waiting area and a clean working environment, made for a great experience! More

At Moss...You're the Boss! Literally in Moreno Valley VG Right away my partner and I were welcomed in. The salesperson 'Toufiq' was AMAZING! The entire team made sure we were taken care of, which was highly Right away my partner and I were welcomed in. The salesperson 'Toufiq' was AMAZING! The entire team made sure we were taken care of, which was highly respectful being that I am of a younger age. I was able to test drive 2 cars one of which I purchased ( 2016 VW Jetta). The next day my husband came back in and purchased his car as well. Overall great experience. -Eddie More