Moss Bros. Honda

It was good Everthing was great except the reversal of the life time oil change that was supposed to be for as long as you had the car. why you reniged on that is Everthing was great except the reversal of the life time oil change that was supposed to be for as long as you had the car. why you reniged on that is a mistery that was the selling point win buying the car i guess that changed after you buy the car with out you knowing until you come in for an oil change.but other than that everthing was great good service Alex Silva was a good service advisor he understude our complantes.And got us taken care of in preaty good time. More

Rrcall on right airbag and oil change My experience was great. The process was explained to me and everything done in a very timely manner. Customer care was excellent!! Christain was exce My experience was great. The process was explained to me and everything done in a very timely manner. Customer care was excellent!! Christain was exceptional. He came to the car to bring me into the office and personally came and got me when my car was ready. He also informed me of upcoming issues with my car that I will need to take care of. More

Buying a new car with the best customer service. I gave this rating because of their good customer service. Mario assisted me & my husband very well. He truly went out of his way to assist us & went I gave this rating because of their good customer service. Mario assisted me & my husband very well. He truly went out of his way to assist us & went above & beyond. More

Very happy! I was assisted by Paul Allen from Sales and Ernie and Tim from Service. These individuals are wonder, awesome employees and I am very pleased with th I was assisted by Paul Allen from Sales and Ernie and Tim from Service. These individuals are wonder, awesome employees and I am very pleased with the purchase of two new autos from Moss Bros. I would also like to thank the GM, Bill Lunsford for his assistance with everything. More

Auto fraud I had such a bad experience with this dealership. I've never encountered with such shaddy people, from the sales managers to the finance managers. I h I had such a bad experience with this dealership. I've never encountered with such shaddy people, from the sales managers to the finance managers. I had all these hidden charges added warranties to my contract before signing. I was told the wrong price of the vehicle more than a few times and also wasn't told the vehicle came with other charges. I was never given the opportunity to refuse the final price of the purchase before signing. At signing I was distracted by the finance manager "pleasant conversation" and she never reviewed numbers on my contract with me. PLEASE!!! Be careful and pay attention to numbers, interest rates and all numbers on contracts before signing anything. I got so fooled by these people. My experience was much more worse than told here and theirs more individuals involved with names I don't remember. My whole contact was fraud, from car price, interest rate, months of loan and added warranties and options. Don't let the kind conversation distract you from what your signing. More

Good Service I went in for a 30,000 mile service. The service was good and only took a little over an hour. I got an oil change and transmission flush. I went in for a 30,000 mile service. The service was good and only took a little over an hour. I got an oil change and transmission flush. More

200,000 mile service This Service was performed on time and actually sooner than promised. David Swanson has always done a good job of scheduling my vehicles. Thank you This Service was performed on time and actually sooner than promised. David Swanson has always done a good job of scheduling my vehicles. Thank you More

Great Employees The sales people were very helpful and friendly. Although at the time of purchase I was unaware I did not know everything about the car that I needed The sales people were very helpful and friendly. Although at the time of purchase I was unaware I did not know everything about the car that I needed to know and was miss informed about other features I had asked about. I did not like the fact that when I would ask about the price of the vehicle since there was a sales event I would not receive a price but rather asked what I was willing to pay. There were no sales prices listed on the vehicles. More

Service I took our car in for an oil change and transmission oil change. I was out in 45 minutes. I was very pleased with the quick service. I took our car in for an oil change and transmission oil change. I was out in 45 minutes. I was very pleased with the quick service. More

Excellent experience! I just bought my first car at Honda and my experience was great. The staff took really good care of me and they made sure to work with my budget. They I just bought my first car at Honda and my experience was great. The staff took really good care of me and they made sure to work with my budget. They were very nice and patient and answered all my questions. I am very happy with my car! Thank you Mario for making my experience at Honda a great one! More