Moss Bros. Honda
Moreno Valley, CA
Filter Reviews by Keyword
By Type
300 Reviews of Moss Bros. Honda
Customer service I was very happy with the service provided and the employees in the service department were very pleasant. The waiting area was very clean and the wa I was very happy with the service provided and the employees in the service department were very pleasant. The waiting area was very clean and the wait was not bad, considering I didn't have an appointment. More
Excellent advisor Christian was great to work with, explained everything clearly and was very good to work with. Had my vehicle ready as promised. High recommend him. Christian was great to work with, explained everything clearly and was very good to work with. Had my vehicle ready as promised. High recommend him. More
Amazing service worth the drive! I live fairly far from this dealership but I’m all about loyalty and Ken and his service team did an amazing job! I will definetly be making the drive I live fairly far from this dealership but I’m all about loyalty and Ken and his service team did an amazing job! I will definetly be making the drive in the future to get any work I need done on my vehicle. More
Outstanding!! The waiting time took less time than expected. Courteous ans thorough. I cane in for my 30,000 mile tune up. I recommend Moss Bros Honda to anyone. The waiting time took less time than expected. Courteous ans thorough. I cane in for my 30,000 mile tune up. I recommend Moss Bros Honda to anyone. More
A Excellent Experience I love this dealership, My 1st experience was 2004 with the purchase of my 2004 honda. since then i have been extremely satisfied. This is why I bough I love this dealership, My 1st experience was 2004 with the purchase of my 2004 honda. since then i have been extremely satisfied. This is why I bought my 2017 Civic from Moss Honda More
"Excellent Customer Service" For being there for the first time ever, from the minute I got there the customer service was excellent and then some! It was Memorial Day weekend the For being there for the first time ever, from the minute I got there the customer service was excellent and then some! It was Memorial Day weekend the busiest weekend of the year and I was impressed on how the entire staff accommodated all customers. More
Good service once again and the wait time less than one hour, Service always done correctly the first time. I’m always Satisfied with the service I received. and the wait time less than one hour, Service always done correctly the first time. I’m always Satisfied with the service I received. More
Pretty quick for a Saturday Came in Saturday at lunchtime, expected to be there all day, but they did a lot of things and got me out of there fairly quickly....all while being as Came in Saturday at lunchtime, expected to be there all day, but they did a lot of things and got me out of there fairly quickly....all while being as friendly as usual. More
Excellent People alway say car repair places take advantage of women. I thought that until I start working with Timmy VanBerkum. I am a senior citizen and when People alway say car repair places take advantage of women. I thought that until I start working with Timmy VanBerkum. I am a senior citizen and when Tim advise me I need something done to my car I really trust him. I rate Tim 10 for his professionalism and his customers care. More
Great Service and Friendliness! I work graveyards and stopped at Moss Honda in Moreno Valley after my shift and waited for my appointment time with Martin and his General Sales Manag I work graveyards and stopped at Moss Honda in Moreno Valley after my shift and waited for my appointment time with Martin and his General Sales Manager Rudy. There initially was some confusion as to what vehicles were actually at the dealership since their online inventory spans all of their properties and not just that specific one, but nonetheless, Martin and Rudy were extremely kind and professional in helping me get the car that I left with, and also recognized the fact I am very introverted and did not want to ring a bell, ding a gong, or otherwise draw attention to my purchase, just wanting to get the purchase done as low key as possible, as soon as possible, and drive my new "son" home. Rudy and his Finance Manager were AMAZING in getting me the deal I wanted, with the down payment I wanted. I did not think it was possible, but after they did their thing, they came back with a deal that was even LESS than the Maximum I was willing to pay! Now THAT'S customer service! Also, after my purchase was complete, there was the issue of getting my newly purchased vehicle home, since I was using a family member's car that day. The team at Moss Honda did not have to do what they did, but I drove my borrowed car home, my salesman drove my purchased car home, and a lot porter took a used vehicle from inventory and followed us all to my house so the salesman could get a ride home. Talk about a great experience and amazing customer service I will definitely use this dealership again! All said and done, total time was about 4 hours I was there, give or take a few minutes. Thanks Moss Honda! More