Moss Bros. Honda

Purchased a small truck for my 16 yr. old son, a little overpriced, but ok....Went back next day for a honda crossover for my wife, they tell us our 2011 mercury mariner was not worth much, I knew better. overpriced, but ok....Went back next day for a honda crossover for my wife, they tell us our 2011 mercury mariner was not worth much, I knew better. They are very good at selling cars, very good at taking your money, but verrrry bad at giving you a FAIR price on trade-in. We were hit by 4 differant sales people during the sale, Zack Mosely is an upstanding guy, the rest of them, you can throw away. We were directly lied to and these people really don't know what they are doing..Had to take sons truck back for V.I.N. verifcation(it's about an hours drive, promised a tank of gas for taking it back to them...NO tank of gas) and they don't know why I am there?..Paperwork is messed up on both vehicles, be prepared to spend hours there for a simple problem. I would love to stand in front of one of the MOSS BROTHERS and tell them how bad it was to deal with the dealership.I know their are trying to make money, but I actually feel like I got taken advantage of ....It's been 2 months and still waiting on my sons plates...xxx... REALLY PEOPLE... AVOID THIS DEALERSHIP More

Mehdy and Nelson were amazing. They stayed late to accomodate my needs for completing the sales deal. Even though I wasn't in the market to buy, they made it possible and easy for me to get into a ne accomodate my needs for completing the sales deal. Even though I wasn't in the market to buy, they made it possible and easy for me to get into a new Honda. Thank you Moss Bros Honda! More

Completely satisfied with my service and purchase!! I recently bought my 2nd car from Moss Bros and I would never go anywhere else! Going to a car dealership can be a pain due to pushy sales people howev recently bought my 2nd car from Moss Bros and I would never go anywhere else! Going to a car dealership can be a pain due to pushy sales people however that is not the case for Moss Bros Honda. All the staff members are extremely friendly/knowledgeable; I was impressed at the deluxe treatment I received knowing that it was genuine and from the heart. I am pretty picky and have a great deal of expectations as a customer, Moss Bros surpassed anything I could hope for! Every detail I wanted with purchasing my new Honda Accord, I received; they paid close attention to all my needs and bent over backwards to make sure I was completely satisfied. I loved working with Mehdy Azad, he is a true diamond in the ruff! He took special care of me through the whole process and I am pleased with his dedication to making sure I received the best customer service. Tommy was also a fantastic salesman, treating me like loyalty and making sure I was taken care of! I was also impressed after my purchase how the staff continually affirmed that they are always willing to help me with anything further once I left with my new car; they also said my 1st oil change was on the house and I could come by for a free car wash if I was in the area! Most dealerships try to get you in and out the door but with Moss they treat you as if you are family, a quality you don't see nowadays! I would recommend this dealership to all my friends and family. A loyal customer for life! You will not be disappointed. More

My experience at Moss Bros. Honda was awesome. Have been car shopping for a a few weeks now and had a bad experience at a nissan dealership with a pushy salesman hiding my keys. So, when I came to Moss Bros car shopping for a a few weeks now and had a bad experience at a nissan dealership with a pushy salesman hiding my keys. So, when I came to Moss Bros. the sales staff was pleasant, knowledgable, personable, and worked with my stuent budget to get me the car I wanted for an excellent deal! My mom is currently in the hospital and the sales staff seemed genuinely concerned for my family and I. Thanks to Rene Uribe for taking me on a test drive and explaining all the gadgets in my new car and not pressuring me. A special thanks to Mehdy Azad for looking out for me as a student and crunching the numbers to make the price work. I will enjoy my brand new 2012 honda civic! More

Thank you very much Moss Bros for making my car buying experience one of the best I have ever experienced. First, I want to give a very special thank you to Mehdy. I talked with Mehdy on the phone and mad experience one of the best I have ever experienced. First, I want to give a very special thank you to Mehdy. I talked with Mehdy on the phone and made all the arrangements to trade in my 2004 Ford Expedition and to purchase a new 2012 Honda Civic before arriving to the dealership. Mehdy, you are the best. I received a great price for my trade-in and got the best price for my 2012 Honda Civic. Devan's customer service was great. Zack was excellent and worked out a the best financing for me. Therese was great and we got done with the paperwork so fast. I had the pleasure of meeting the General Manager Jayson Moss. Jayson treated me and my daughter like family and I told Jayson that I am going to refer all my friends and family to the Moreno Valley Honda Dealership. I will definitely return to Moss Bros for my next car. More

The reason I chose to knock the rating down on price is because I didn't receive a credit for my first month's payment like I was told I would get. If I am wrong, I would like for someone to explain clearl because I didn't receive a credit for my first month's payment like I was told I would get. If I am wrong, I would like for someone to explain clearly why I can't see the application of the additional car payment. More

When calling Moss Bros. Honda, you get transferred around to 5 people before you get who you originally called for. I called Honda, NOT Toyota nor Chrysler. Better phone service is a MUST!!!!!!!!!!!!!! Steph to 5 people before you get who you originally called for. I called Honda, NOT Toyota nor Chrysler. Better phone service is a MUST!!!!!!!!!!!!!! Stephen was excellent, he is not to blame for this!! More

We purchased our CRV from Moss and we've always had good customer service. They take their time and provide good quaility. Only exception was replacing our rear window, but that too was fixed. I love my customer service. They take their time and provide good quaility. Only exception was replacing our rear window, but that too was fixed. I love my car, and am pleased with the overall service provided at MOSS. More

looking for a used car within our budget and we found it a t moss. The sales rep took their time with us to make sure that we were satisfied with the car we choose at the end. a t moss. The sales rep took their time with us to make sure that we were satisfied with the car we choose at the end. More

Rate of the Sales Person is Very High. The mood inside of Moss Bros Honda is Very Good and Friendly. Asked for a specific car that they didn't have in stock, and they tried very hard to find that vehicle for Moss Bros Honda is Very Good and Friendly. Asked for a specific car that they didn't have in stock, and they tried very hard to find that vehicle for me. If i were to get another New or Certified Vehicle i would get it at Moss Bros Auto Group in Moreno Valley. More