Moss Bros. Honda

I went to see if my car was done because the time predicted was 30 minutes past. I realized my car was parked out front as if it was finished. I learned that I wasn't notified because my service advi predicted was 30 minutes past. I realized my car was parked out front as if it was finished. I learned that I wasn't notified because my service advisor was at lunch. I don't know how long my car sat there. That was my only complaint. Everything else was great. More

Devan and Joey were awesome to deal with when we bought our car. I would definitely buy another Honda from them again!!!! Thanks for everything. our car. I would definitely buy another Honda from them again!!!! Thanks for everything. More

They will catered everything you need, they will adjust the price that you can afford, and they are very friendly and respect your decision. Highly recommended. the price that you can afford, and they are very friendly and respect your decision. Highly recommended. More

I was picked up from my house and given a ride over to the dealership not expecting to buy a car that day but ended up with an amazing lease with 0 down, 0 1st months, 0 drive off, and a low monthly rate the dealership not expecting to buy a car that day but ended up with an amazing lease with 0 down, 0 1st months, 0 drive off, and a low monthly rate that is affordable and within my budget. I paid absolutely nothing and drove off with a brand new car that was exactly what I had been looking for. Some might call it luck, others might say that I went in knowing exactly what I wanted and told the sales people that I wouldn't settle for anything else even when they offered me higher rates and told me they couldn't make any other changes. You need to go in and ask every and any question possible and make sure they will cater to your needs. That being said, my sales people were Vince and Rene and they were very nice and made sure I felt comfortable with my purchase even after I hassled them for the lowest possible price. I would buy a car from this dealership again since they were always professional and understood how big of a decision getting a new car is and all the worries and concerns costumers have. Thanks a lot for working with me until I was happy! More

Came in to find a civic Si sedan yesterday w/my wife & son they didn't have a 4 dr in stock but after they gave me huge discount on the car James & his sales manager Bill easy going older gentleman I th & son they didn't have a 4 dr in stock but after they gave me huge discount on the car James & his sales manager Bill easy going older gentleman I think the guys name was came thru big time & got the red Si 4 dr me & my wife wanted. While waiting they even fed us lunch which I thought was great because we all know how long buying a car can take. I even ran into the guy who sold me my trade in car last year Nelson also a really nice man. So it was nice to see familiar faces When you make a huge purchase. They really don't haggle you or hound you to buy like other places do which is why I went back to the moss bros. auto mall will definitely buy from them again!!! Me & my wife are super happy with everything about the car & were glad they could come through & get our Si the same day because we knew they are really hard to find. More

Avoid Joel Spencer at all costs, the guy thinks he knows everything and will talk down to you, gets angry when you ask for details on the price quoted, and seems to think it is unfair that customers cross s everything and will talk down to you, gets angry when you ask for details on the price quoted, and seems to think it is unfair that customers cross shop dealers, poor Joel. Joel says they won't give out written quotes because the customer will take it to the next dealer and have them beat it by $50, he is right and that is what all customers should do especially with his inflated prices it's not hard for another dealer to beat. Without a written quote Joel ended up saying he would knock off $100 on the car to do the deal then called me back an hour later and the price OTD had gone up $500, Joel seems to pull numbers out of the air. I had two other salses peope (i think they were managers) Nelsen and Vincent tell me they were practically giving the car away at a price I could get at any other dealership, I would love for them to give the car away and not make a dime, that will never happen. If you want the stereotypical dealer car buying experience, come on down to Moss Honda, it is a revolving door of salespeople all trying a multitude of classic sales tactics to get you to buy a car. Devan was actually the one guy who seemed reasonable, but his managers and co-workers ruined his deal. The customer service staff were pretty easy to deal with. I bought a car 15 years ago from Moss Dodge which was an easy deal, maybe things have changed at Moss or maybe Moss Honda is different. I was only trying to buy with no trade, I can't imagine how badly someone like Joel could get his numbers all wrong and then tell you he was giving you a great deal. They send you a nice follow up email when you don't buy their car to find out why you didn't buy from them and where you purchased your vehicle, which isn't really their business and I think it is best to review the dealer on the internet. More

I purchased a used vehicle at Moss Bro. Honda and within the first there was a couple of mechanicle issues with the car.These issues where being resolved but being a used vehicle repairs if not covered unde the first there was a couple of mechanicle issues with the car.These issues where being resolved but being a used vehicle repairs if not covered under a warrenty are not always the dealers reponsability so buy the extended warrenty it's worth it.Fortunatly they suggested I purchase extended policy which I did.A few nights ago while driving home i noticed a strange vibration that seemed to coming from the driver side front tire before I was able to make it home I pulled over to check it out it appeared to be loose lug nuts but after a phone call to moss bro. service dept. Ernest Guzman thier service director on his own time drove 15miles out of his way after work to help me.I have never received that level of sevice thats what you would exspect from family or a close friend.Lugnuts where fine drove it home took it in the next day Mr.Guzman arranged for a rentel made it to work and the vehicle is going to be repaired under the exten.policy Thank you Ernesto Guzman and the service dept at MossBro. Honda More

We had our Jeep break down and we without a car for a week. Not being able to afford anything new ( or, so we thought )- we were recommended to come here and speak to John Smith. I went to the dealership week. Not being able to afford anything new ( or, so we thought )- we were recommended to come here and speak to John Smith. I went to the dealership and was pleasantly surprised at how wonderful they all were. Undecided and not knowing what we could get- or afford- or use my broken down Jeep as a trade in.... FATAH KHAYATI.. spent over 3.5 hours with me, being patient , letting me test drive at least 4 cars and giving me options for all of them. After JOHN SMITH blew me away with a trade in value for my Jeep ( which was stressing my wife out )- the decison was easy. We bought a brand new 2012 Honda CRV and drove off the lot that night. We have never been happier. We went back the next day to sign some more documents, and everyone came out to congratulate us on the car purchase. AARON AZAD- Sales Manager, came out and introduced himself and made sure that we were happy. I can not say enough good things about this dealership. I would recommend them to anyone ! More