Moss Bros. Chrysler Dodge Jeep RAM Riverside

I am Karen Allen , my husband and I bought a new truck from moss of riverside just yesterday. We are still smiling !! Tim Morgan was my husbands internet connection . phone, email, and he was there to m from moss of riverside just yesterday. We are still smiling !! Tim Morgan was my husbands internet connection . phone, email, and he was there to meet/greet us.With a smiling face . He is teriffic!! Friendly,helpful.. knows his cars , personalble.And he and my husband had basicaly already set it all up , Tim , kept his word , no phonies here!! I mean we actually had a good time In this summer heat he was so cool..lol. for real! Also Steve Scott one of the sales managers , he gave us the deal we wanted, And was very nice , he was a pleasure i must say to do bussines with! David Espinoza helped us thru financing and he was tops , he made sure he got us through the ordeal of signing papers etc. quite painlessly...and ..EVERYONE there was happy and pleasant and they are such a good group it was contaigeous!! , my husband loves his new truck he bought from Tim Morgan, and I will be needing a new durango soon , guess where i am going?? YOU BET!! to MOSS because we got what we wanted , at the price we wanted , even sooner than we had hoped . We arent in their riverside area but it was well worth the trip.i highly recomend MOSS RIVERSIDE! i can't say enough good ..everyone was terrific. and if anyone from MOSS RIVERSIDE IS READING THIS THANK YOU ..YOU GIVE CAR SALESMEN AND GOOD NAME ...YAY!! FOR YOU. Warmest Reguards, Karen and Bill Allen More

Recently I was my first day of my vacation and before getting 60 miles out of town my Dodge 3500 dually had a malfunciton light appear. Moss Bros. was the closet dealer to me. I explained the problem and getting 60 miles out of town my Dodge 3500 dually had a malfunciton light appear. Moss Bros. was the closet dealer to me. I explained the problem and was able to bring my truck in along with my 5th wheel attached. Art was the best service guy I worked with in trying to resolve my problem. Allot the part was not in stock and had to be ordered, they assured me they would have me on the road in the next morning. AND they did. Part was under warranty. Mike had taken the truck apart that night and Jake put it back together the next morning quickly. THANKS to all these guys that helped make the beginning of my vacation a enjoyable one!!! Jim More

Sasha,Terrance and Steve Scott were outstanding sales men who went behond there work to help my wife find a new Jeep that she liked.We are very happy with the sales department and the maintence department as who went behond there work to help my wife find a new Jeep that she liked.We are very happy with the sales department and the maintence department as well.Knowing that they are Christians who love our gracious Lord Jesus Christ.I will buy another new car from Moss Brothers in Riverside again. Thanks again, Chris & Ceida Motte More

Super friendly and professional, and more importantly, things happen just the way they say it will, no sugar coating or surprises. I have used them exclusively over the past seven years and they have alwa things happen just the way they say it will, no sugar coating or surprises. I have used them exclusively over the past seven years and they have alwaays been reliable and have treated me like I was bringing in a Bentley for service, not a 9-year-old Tahoe. More

Finally a dealership that takes pride in their customer service. They stand behind everything they promise. We went in buying one vehicle and was so impressed by the service we went back 4 months later a service. They stand behind everything they promise. We went in buying one vehicle and was so impressed by the service we went back 4 months later and bought another. Each visit just keeps getting better... More

I took my Ram 3500 in for an update on the ECM. They got me right in and and they were able to service the truck at the same time (and I got the coupon price).Austin Castro was a pleasure to deal with. I wo me right in and and they were able to service the truck at the same time (and I got the coupon price).Austin Castro was a pleasure to deal with. I would highly recomend this dealership. I have bought 2 trucks there and have been very pleased with each purchase. More

Austin was available to take care of my situation on a Saturday morning. Although my follow was a little slow The parts for my warranty were ordered and available as he had said. The repair was completed Saturday morning. Although my follow was a little slow The parts for my warranty were ordered and available as he had said. The repair was completed in the time he had stated. I have purchased several Dodges here and will continue to. More

I gave a "Great" review becuae Elisa was very helpful and we got in and out very quickly. The price was very competitive- not cheap- but worth the money. I will always take my truck to this service departmen we got in and out very quickly. The price was very competitive- not cheap- but worth the money. I will always take my truck to this service department. And would recommend anyone with a Dodge to take it here. More

***NOT HONEST AT ALL***** I would not recommend this ***NOT HONEST AT ALL***** I would not recommend this dealer at all for repairs. Especially if you have to deal with ELSA. She gave me nothing but mis ***NOT HONEST AT ALL***** I would not recommend this dealer at all for repairs. Especially if you have to deal with ELSA. She gave me nothing but missleading statements from the first time we met her. She kept changing the prices of repairs. My car was running perfectly until her technician touched it. They messed up my car. The car was shutting of for no apparent reason, by my car shutting of I could of been in a car accident and not just hurt myself but other innocent people. Elsa had promised me that my car was fine and that I could drive it. Becareful as they are all in it for the money. Including Ken waddell, i contacted him in hopes that we would be able to help me and he also lied to me. Seems like they lowered my prices just to get rid of me or maybe they thought that's what I wanted. All I wanted to do was be heard and no one, I mean no one ever asked me how I felt. He also gave me misleading information. Only person that I felt was honest was Austin. BEWARE!!! Do not trust Elsa with your car unless you want to get in an unoperatoinal car and nothing but bill after bill that just seems to get higher by the minute (she's not honest at all). Only reason why I went here was because based on reviews they're supposedly known for being honest and that is something that they are not. If they would of been honest from the beginning all of this could of been avoided. Oh by the way make sure you read all your paperwork before you sign papers, as they charged me for the same service twice. I was promised a credit if I took my car back with 30 days and no where on my receipt did they apply that credit. They also wrote on the printed receipt that I had spoken to a lady by the name of VICKI saying that I told her I agreed to some fees... I never ever spoke to this person, she never called me or anything. I felt obligated to pay all these fees and know I'm paying for it cause all my other bills are behind. But they don't care as long as they get their money. The truth comes out and I have all the paperwork to show how they gave me nothing but false statements. **** AT MOSS I WASN'T THE BOSS I WAS THE PROBLE******* ***THEY DID NOT EXCEED MY EXPECATIONS EITHER****** More

I was greeted with a smile, and very promptly! They checked my battery and tire thread right there in front of me. The price was excellent, even though I was not signed up for the coupons I still recei checked my battery and tire thread right there in front of me. The price was excellent, even though I was not signed up for the coupons I still received the coupon price. And she even set me up to receive coupons. The service was done right on time. Thank you Moss of Riverside More