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Moss Bros. Chrysler Dodge Jeep RAM Riverside
Riverside, CA
368 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:30 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 368 reviews
Verified Customer
November 28, 2025
Very dissatisfied with their service department. At a scheduled appt we were told it would be $500. to look at a warning light and also my rear tail lights which were out. Also leave it for 3-5 days At a scheduled appt we were told it would be $500. to look at a warning light and also my rear tail lights which were out. Also leave it for 3-5 days. We had just purchased this car along with the extended warranty several weeks earlier. What a joke! More
by sandyperry39
Employees Worked With
Diocleziano Sensi
November 27, 2025
Austin is excellent. Knowledgeable and straight forward. He kept me informed of the progress and was helpful with longer timelines. Knowledgeable and straight forward. He kept me informed of the progress and was helpful with longer timelines. More
by KIZZO25
Employees Worked With
Austin Castro
November 25, 2025
Very happy with the customer service it felt welcoming and friendly. I just wish they had better goodies and their coffee machine worked. We walked out of their very happy. and friendly. I just wish they had better goodies and their coffee machine worked. We walked out of their very happy. More
by SQIDVCS63
Employees Worked With
Travis, Javie ,Oscar
November 21, 2025
Prompt service on arrival; job done speedily and st a reasonable cost. Personal attention from Austin Castro excellent as always. Good to see a friendly, helpful and polite young man working as the y reasonable cost. Personal attention from Austin Castro excellent as always. Good to see a friendly, helpful and polite young man working as the yard car handler, a small but essential touch to make the customer feel welcome. Keep up the good work! More
by buchanmj
Employees Worked With
Austin Castro, yard guy name unknown
