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Moss Bros. Chrysler Dodge Jeep RAM Riverside

Riverside, CA

Overview
Reviews
Vehicles
4.1
447 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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8151 Auto Dr

Riverside, CA

92504

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Showing 447 reviews

February 22, 2026

Excellent customer service and communication, why do I need 15 words, I said what I needed More

by Jeepmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basar
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Feb 22, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

It’s great to hear that our team delivered attentive service and clear communication for your Jeep Wrangler Unlimited. Thank you for sharing your feedback. We look forward to helping you again.

February 22, 2026

Easy to make appointment helpful manager (Austin) I got my jeep back as promised I definitely recommend moss bros👍 More

by IMAD.MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Castro
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Feb 22, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

It’s wonderful to hear that setting up your appointment was straightforward and that your Jeep was returned promptly. We’re glad our team could assist you and appreciate your recommendation. Thank you for trusting us with your service needs.

February 21, 2026

this dealership has been taken advantage of me since last year since my car was stolen I end up paying $10,000 for something that wasn’t even that much money. They keep running up the price on everything thi More

by TERRILLVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the attendance name and he’s helped me for the last past two years all he doesn’t take advantage of me. I don’t remember his name and don’t care to worst experience ever.
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Feb 23, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We’re truly sorry to hear that you feel this way about your experience. That is never the impression we want to leave. We take concerns about pricing and rewards usage very seriously, and we would like the opportunity to review your account and go over the details with you. Please contact our General Manager directly at 951-688-6200 ext. 1122 so we can properly address this and work toward a resolution.

February 21, 2026

It was fine. One of the guys I think Bryan? Seemed to talk to me like I was dumb because I'm a woman. I’ve also been to that location before and stood inside with More

by kyliejnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan, Dakota
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Feb 23, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for sharing your experience. We’re truly sorry to hear that you felt spoken down to — that is absolutely not the level of respect we expect our team to show any customer. Everyone deserves to feel valued and acknowledged when they visit us. We also apologize for the previous visit where you were not greeted promptly. Your feedback is taken seriously, and we will be addressing this internally to ensure a more welcoming and respectful experience moving forward.

February 20, 2026

Jacob was very helpful throughout the process. I got exactly what I was hoping for and finally have my dream Jeep. More

by KRISTINMMCHUGH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 20, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for the 5-star review! We’re thrilled Jacob was able to help you get exactly what you were looking for. Enjoy your dream Jeep!

February 20, 2026

Everyone was so friendly and helpful. Overall it was a great experience with them at moss bros More

by alice.ver13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Feb 20, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for the 5-star review! We’re so glad to hear our team made your experience a great one. We truly appreciate you choosing Moss Bros of Riverside!

February 17, 2026

Jacob was great the process was smooth and fast. Thank you moss! I will definitely be back. More

by JOHNCOVJ316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 17, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

It’s fantastic to hear the service on your Ram 1500 was smooth and efficient. Thank you for sharing your feedback and we look forward to your next visit.

February 17, 2026

Great dealership Miguel was very helpful answering and answered my questions about the vehicle price ! Had a great experience! More

by Daverobs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel topete
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Feb 17, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for choosing a new Dodge Durango and sharing your experience. Our team is glad to have clarified pricing details and made your visit enjoyable.

February 15, 2026

The service department personnel do a good job keeping you informed while your vehicle is being serviced. More

by reliable_repair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez
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Feb 16, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for sharing your experience with our service team. We’re glad they kept you informed while your Jeep was being serviced. We appreciate the 5-star rating and look forward to assisting you again.

February 15, 2026

Javier and Angel were very helpful. I came in with negative equity, bad credit, and minimal down payment. They were willing to work with me on a brand new 2025 Jeep Grand Cherokee. I wi More

by ludybanegasrodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier, Angel
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Feb 15, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

It’s great to hear we could work through your equity and credit concerns to get you into a brand new 2025 Jeep Grand Cherokee L. Thank you for your trust, and we look forward to assisting you again.

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