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Moss Bros. Chrysler Dodge Jeep RAM Riverside

Riverside, CA

Overview
Reviews
Vehicles
4.1
368 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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8151 Auto Dr

Riverside, CA

92504

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Showing 368 reviews

December 08, 2025

We own three Jeeps, bring them all here and always have the best experience. TY to Brian and the team More

by dyanrenee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Santoya
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Dec 08, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Moss Bros. Chrysler Dodge Jeep RAM Riverside!

December 07, 2025

Every time I take my vehicle in Techs do their best to help me with all my concerns. This is the #1 spot to take my Ram! More

by gcdm2010m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, and Jacob
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Dec 07, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 06, 2025

I have been a Mopar Family Member for many Years. I trust Moss Bros. with all my vehicles I’ve purchased and have had serviced there. Everyone has made me feel like family. From the first smile and h More

by William Loomis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Sensei
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Dec 06, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thanks for sharing your thoughts about your experience with Moss Bros. Chrysler Dodge Jeep RAM Riverside. We appreciate your business and hope to see you again soon!

December 06, 2025

Very nice and hard working people I’m very grateful for the help I received I will definitely go back and take friends and family More

by demauntee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
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Dec 07, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 05, 2025

Bad service the worst I took my vehicle for oil change and they didn’t do it because after they returned my vehicle (oil chinge) it still show up on my dashboard. I wish I could get that refund for that o More

by FAM.CERVANTESTRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CLAY SENSI
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Dec 08, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 05, 2025

Love our rep he was great awesome service thank you so very much five stars More

by ALLSMILESDALLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay
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Dec 05, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 04, 2025

They were very thorough, professional and friendly; explained what they did and what they found. More

by barbsmith150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay
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Dec 05, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 03, 2025

Car was left there for 7 weeks for a simple fix. Left car dirty. Claimed I put gas in my diesel tank when I did not and charged me extra on top of my deductible. Terrible experience. Terrible custom More

by gwseymore85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
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Dec 04, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We take feedback like this extremely seriously. We are using your comments about the 7-week delay and the billing issue to immediately review and correct our internal service and customer communication processes. We apologize deeply and want to make things right for you.

November 30, 2025

Clay has an excellent costumer service. He was so helpful and kind. I will always go back to this location. More

by Gabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay
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Nov 30, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Moss Bros. Chrysler Dodge Jeep RAM Riverside.

November 30, 2025

Great experience Jacob made the whole process simple and easy. I will definitely recommend family and friends More

by AP20.INVESTMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Nov 30, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Moss Bros. Chrysler Dodge Jeep RAM Riverside. We look forward to having you as one of our valued customers for many more years to come!

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