Moss Bros. Chevrolet

Service Great service very pleased with everything! Everyone was super nice and patient! With the crowd. Phone Operators need a bit more customer service trai Great service very pleased with everything! Everyone was super nice and patient! With the crowd. Phone Operators need a bit more customer service training in phone etiquette More

I truly appreciate Moss Brothers Chevrolet! Two weeks ago I made an appointment for a lube, oil and filter service on my Suburban. When I arrived at the dealership I was immediately greet Two weeks ago I made an appointment for a lube, oil and filter service on my Suburban. When I arrived at the dealership I was immediately greeted by my Service Technician Jon, but in addition I was greeted by the General Manager Amer Ali ! While Mr. Ali and I chatted, Jon took care of the necessary paperwork. My Suburban was immediately taken to the service area and I left to have a soft drink with a friend who came to meet me there. When we returned to the dealership an hour and a quarter later my friend dropped me off and I expected to wait in the customer area for the completion of my service. To my surprise my Suburban was sitting by the service area completely finished and ready to go !!! I signed the paperwork, said goodbye to Jon and Mr. Ali and was on my way ! I greatly appreciate EVERYONE with whom I come in contact at this dealership and how they continue to treat me as a very valued customer ! More

Top tier service I called needing an appointment that day. They accommodated me, got me in and out quickly. Really felt value and cared for. Ever since I bought my fir I called needing an appointment that day. They accommodated me, got me in and out quickly. Really felt value and cared for. Ever since I bought my first vehicle at Moss, I have been a raving fan, and look forward to being a life-long customer More

Great service from Chris Fisher! Dealership and sales rep, Chris Fisher, made their best effort to keep us happy with our lease. Thanks a lot! What more could we ask for? Dealership and sales rep, Chris Fisher, made their best effort to keep us happy with our lease. Thanks a lot! What more could we ask for? More

Great service I thought everyone was great working with and knowledgeable in there work. They communicated with my wife and I. They even sent a shuttle on the day m I thought everyone was great working with and knowledgeable in there work. They communicated with my wife and I. They even sent a shuttle on the day my vehicle was ready. More

Moss Bros has their act together This dealer is excellent at following up after the purchase and after every service to make sure all my expectations were met. I just wish I didn't l This dealer is excellent at following up after the purchase and after every service to make sure all my expectations were met. I just wish I didn't live 50 miles away - Moss Bro's, open a dealership in Whittier! More

Great Truck George Djuric was great to work with. No pushy salesman tactics or phony stories. He was a pleasure to work with and I'm glad I ran into him. George Djuric was great to work with. No pushy salesman tactics or phony stories. He was a pleasure to work with and I'm glad I ran into him. More

Excellent Service Excellent experience, very friendly and helpful with all my questions. Exceeded my expectations. Luis is a very knowledgable and answered all my quest Excellent experience, very friendly and helpful with all my questions. Exceeded my expectations. Luis is a very knowledgable and answered all my questions, very professional service. More

Dealt Unfairly I visited Moss Bros Chevrolet on July 4 because of a newspaper ad for a Chevy Colorado (of course there was "only one" at this price). When we arrived I visited Moss Bros Chevrolet on July 4 because of a newspaper ad for a Chevy Colorado (of course there was "only one" at this price). When we arrived, we were told that they didn't have that exact green truck and pointed to a white Colorado saying that it was exactly the same as the one advertised. They checked the VIN to make sure. Another salesman came by and agreed that indeed it was the same. We took a quick test drive and I decided that it was the truck for me. Being that it was the 4th of July, we had a party to go to and asked if they could hold the car for us. They were very agreeable and told us that they would hold it for 24 hours. I told them I would come back first thing in the morning, which I did. When I got there the next day, they told me that they sold the truck. Interesting that someone bought it between 2pm and 8am. I said they promised to hold it for 24 hours and they just replied that it was sold. They denied saying that the white truck was the same one as the advertised truck and the best they could do is sell one to me for $3,000 more. Classic bait and switch which is fraud! DO NOT do business with these people, they are liars! More

The best experience we have had in making a car purchase. What really makes the difference at Moss Bros. Chevrolet is the people. These days finding people that really care about the customer is rare. At M What really makes the difference at Moss Bros. Chevrolet is the people. These days finding people that really care about the customer is rare. At Moss Brothers, every employee we interacted with were friendly, professional, knowledgeable and really made us feel like our satisfaction mattered to them. We drove almost 200 miles round trip to do business with Moss Bros. because of the positive experience we had with Chris Fisher on the phone. Bill Mills, Joanie Sanchez, and the entire team we dealt with left us with a more than we expected satisfied purchase. We will recommend Moss Bros. Chevrolet to our friends and business associates. More