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Moss Bros. Chevrolet

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
442 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 442 reviews

April 16, 2026

Customer service was excellent along with the shuttle service provided. Staff very friendly and knowledgeable. More

by Rany.weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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Apr 16, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We’re glad to hear you had an excellent experience with our customer service and shuttle. Our team will appreciate your kind words!

April 01, 2026

Service advisor was prompt, attentive and answered all questions. Wait time was reasonable. No complaints. More

by t.m.rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ceja
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Apr 02, 2026 -

Moss Bros. Chevrolet responded

Thank you for your 5-star rating! We’re happy to hear you had a positive experience with our team and that your visit met your expectations. We look forward to seeing you again!

March 05, 2026

Carlos helped me out with my vehicle and he did a really great job. Thank you More

by Mikedizzle1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Mar 05, 2026 -

Moss Bros. Chevrolet responded

Thank you for taking the time to leave a review! Carlos will be glad to hear he made a positive impact during your visit. We appreciate the 5 stars!

March 04, 2026

Was greeted right away and all staff were courteous and kind. They explained things well. My only complaint was the length of time it took for service. More

by nida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Mar 04, 2026 -

Moss Bros. Chevrolet responded

Thank you for your 4-star review! We’re glad to hear you were greeted promptly and treated with courtesy. We do apologize for the longer service time and truly appreciate your patience. We’re always working to improve our efficiency while maintaining quality care.

March 04, 2026

The new sales person was great at his job! Very respectful! A good person all around. More

by dav665804
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Mar 04, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We’re so happy to hear our new salesperson made such a great impression. Respect and professionalism are exactly what we strive for — we’ll be sure to share your kind words with him!

March 02, 2026

They provided quick service and were extremely polite and professional throughout the service on my car.. More

by cecilia3valdez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Mar 02, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5 stars! We’re so glad to hear our team provided quick, polite, and professional service. That’s exactly the experience we strive to deliver every time.

February 28, 2026

Alan went above and beyond to get me a estimate of the work needed fast, clearly explained each thing that was needed and offered help with prioritizing the repairs needed immediately vs what can wait a b More

by LEO TOVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Assistant Manager
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Mar 02, 2026 -

Moss Bros. Chevrolet responded

Thank you for the fantastic review! We’re thrilled to hear Alan provided clear explanations, fast estimates, and helpful guidance on prioritizing your repairs. We’ll be sure to share your kind words with him!

February 23, 2026

Great customer service. Alan worked very well with us and got our service done in a timely matter. More

by TOAFANUA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Feb 23, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We’re happy to hear Alan provided great customer service and made sure your vehicle was serviced in a timely manner. We truly appreciate your support!

February 22, 2026

They did a great job on my car very nice people thank you respectful I have a good day More

by ealvarado735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jj
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Feb 23, 2026 -

Moss Bros. Chevrolet responded

It’s great to hear our team provided respectful and excellent service! Thank you for your kind words and 5-star review.

February 21, 2026

Drop vehicle off Carlos is great. Pick up vehicle no customer I stood around for a long period of time service rider on the floor would just look at me and Carlos finally showed up at More

by ramefren29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Feb 23, 2026 -

Moss Bros. Chevrolet responded

Thank you for your feedback and for recognizing Carlos — we’re glad he took great care of you at drop-off. We do apologize for the delay and lack of acknowledgment during pickup. No customer should be left waiting without assistance. We’ll be addressing this with our team to ensure better attentiveness moving forward.

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