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Moss Bros. Chevrolet

Moreno Valley, CA

4.1
438 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 438 reviews

February 23, 2026

I had a great experience with my most recent service visit to Moss Bros Chery. Matt Thornton was my service advisor and he was professional, thorough and explained to me in detail what my vehicle neede More

by ayala92555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thornton
Feb 23, 2026 -

Moss Bros. Chevrolet responded

Thank you for the fantastic 5-star review! We’re so glad Matt provided a professional and thorough experience while helping you understand exactly what your vehicle needed. It’s great to hear he was able to find savings for you as well! We truly appreciate your recommendation.

February 23, 2026

Great customer service. Alan worked very well with us and got our service done in a timely matter. More

by TOAFANUA23
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Alan
Feb 23, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We’re happy to hear Alan provided great customer service and made sure your vehicle was serviced in a timely manner. We truly appreciate your support!

February 22, 2026

They did a great job on my car very nice people thank you respectful I have a good day More

by ealvarado735
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jj
Feb 23, 2026 -

Moss Bros. Chevrolet responded

It’s great to hear our team provided respectful and excellent service! Thank you for your kind words and 5-star review.

February 21, 2026

Drop vehicle off Carlos is great. Pick up vehicle no customer I stood around for a long period of time service rider on the floor would just look at me and Carlos finally showed up at More

by ramefren29
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carlos
February 21, 2026

Was a pleasure buying my truck at Moss. There are two things in life that are most people's largest purchases, a car and a house, both should be a wonderful experience and not normally the More

by BURKE3
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mickey
February 19, 2026

Took my Vehicle in for Oil Change and Inspection mine you it has 47,000 miles 2018 Traverse they said I had 2 Seal leaks on the Axle Front Left side and Right side but nothing in my Garage or Driveway no lea More

by Junkie57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know 1
Feb 19, 2026 -

Moss Bros. Chevrolet responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our recommendations are based on what our technicians observe during inspection, but we understand your concerns. We’d welcome the opportunity to review your visit in detail and clarify the findings. Please contact us directly so we can address this properly at 951-485-3500.

February 19, 2026

I’ve been coming to Moss Bros. Chevy for years, and the service never disappoints. I stopped in for oil change today and, as always the customer service was excellent. Carols took More

by Ladyking
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Carols Ceja
Feb 19, 2026 -

Moss Bros. Chevrolet responded

Thank you for being such a loyal customer over the years! We truly appreciate your continued trust in Moss Bros. Chevy. We’re glad to hear Carols took great care of you and made your visit smooth and easy. Your recommendation means a lot to us!

February 17, 2026

Our sales rep, Alex, was great. Very informative, patient, pleasant to speak with, and answered all of our questions. More

by bucho1x
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Martinez
February 16, 2026

Excellent service provided during this service visit. I was provided shuttle service while my vehicle was being repaired, and the overall experience was a very pleasant one. Matt was great, explained i More

by ayala92555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thornton
Feb 16, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We’re thrilled to hear you had a pleasant experience and that Matt took great care of you. We appreciate your trust and look forward to seeing you again!

February 15, 2026

Awsome service as usual. In and out as expected. Was contacted the moment the truck was ready More

by araynz58
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alan, Oscar
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