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Moss Bros. Chevrolet

Moreno Valley, CA

4.0
372 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 372 reviews

December 01, 2025

Customer service was horrible . From all employees in service area I left my car at. More

by KITTYYMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Dec 01, 2025 -

Moss Bros. Chevrolet responded

We apologize for the poor experience with our service team. We are committed to retraining and correcting this failure immediately. Please give us a chance to earn back your trust.

December 01, 2025

They take great care of my vehicle. They also let me know if any additional maintenance is needed. More

by robertg49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America( didn’t see her last name)
Dec 01, 2025 -

Moss Bros. Chevrolet responded

That's our priority! We're glad we take great care of your vehicle and keep you informed about maintenance. Thank you for the 5 stars!

November 25, 2025

The representatives Alex Martinez that help us purchase our 26 Colorado was very friendly, knowledgeable and very efficient on marking our purchase easy. Very great service and excellent communication with More

by CSTNDKARINA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Martinez
Nov 26, 2025 -

Moss Bros. Chevrolet responded

Fantastic! Alex is both knowledgeable and provides excellent communication. Congratulations on your new Colorado!

November 24, 2025

It was a great experience everyone was so nice gentle the best experience ever had More

by mramirez121329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abelardo
Nov 25, 2025 -

Moss Bros. Chevrolet responded

Awesome! We're thrilled you had the best experience ever! Thank you for the 5 stars!

November 23, 2025

Mike Olin, What a guy! Thank you for the wonderful service! He was relatable, compassionate and had great knowledge of the process. I was a happy customer at Moss Bros GMC More

by jsalazar18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Olin
Nov 24, 2025 -

Moss Bros. Chevrolet responded

Awesome! We love hearing that Mike's knowledge and compassion made you a happy customer. Thank you for choosing Moss Bros!

November 22, 2025

The best dealer in the Southland in Moreno valley. the service department is always very well mannered and have people skills to complete our service with on time schedule for our customers. Thanks to More

by SLOWERY832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Nov 26, 2025 -

Moss Bros. Chevrolet responded

Glad to hear we consistently provide great service on time. Thank you for choosing us!

November 21, 2025

Everyone there was so helpful. They took their time with me knowing I wasn't feeling well. More

by pattispano3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salaiz
Nov 21, 2025 -

Moss Bros. Chevrolet responded

Thank you for the five stars! We are so glad our team was able to be helpful and especially caring while you weren't feeling well.

November 19, 2025

They always check my maintenance records when I come in for service. That is how I keep up with important mileage maintenance. More

by robertg49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America (service writer)
Nov 19, 2025 -

Moss Bros. Chevrolet responded

We appreciate you noticing! Ensuring you keep up with important maintenance is our top priority. Thank you for the great review.

November 19, 2025

So many varietie of vehicles to choose from, on another note not only the sales man but the manager helped me out thru out my process, the bang of the bell 🔔 was the best of all I love my 2500HD BISON ZR2 More

by victorrivera8092
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
Nov 20, 2025 -

Moss Bros. Chevrolet responded

Thank you for the awesome review! We're thrilled Isaiah and the manager helped you, and the bell was the best part! Enjoy that incredible 2500HD BISON ZR2 AEV!

November 17, 2025

I ended up driving here twice after being told they couldn't do a diagnostic on a Saturday. When I also couldn't get a ride home and my vehicle was going to be there for 24-48 hours, I left having had More

by MELANIEBETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny
Nov 20, 2025 -

Moss Bros. Chevrolet responded

We are truly sorry we failed to service your vehicle and lost your business to Riverside Chevrolet. The fact they resolved the issue instantly proves a massive error in our process. We apologize for the unnecessary diagnostic requirement.

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