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Forest Lake Chevrolet - Service Center
Forest Lake, MN
157 Reviews
157 Reviews of Forest Lake Chevrolet - Service Center
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July 13, 2021
Mike was very helpful when I brought our Buick in for a number of items. He quickly identified that it would take longer than a few hours and got a loaner vehicle for us. number of items. He quickly identified that it would take longer than a few hours and got a loaner vehicle for us. More
by Oscar
Employees Worked With
Mike
July 10, 2021
Brought my car in morning, they shuttled me to my job. Let me know what needed to be fixed and had wheel bearing, tie rod, wheel rotation and alignment and oil change done and car was finished in a few ho Let me know what needed to be fixed and had wheel bearing, tie rod, wheel rotation and alignment and oil change done and car was finished in a few hours. More
by holdev
Employees Worked With
Schnauzer, Mike
July 09, 2021
BEST service & sales teams! Advisor greeted me with a smile & found me when my car was done. COMPLETELY satisfied. I'll be back. Thanks Ben ;) smile & found me when my car was done. COMPLETELY satisfied. I'll be back. Thanks Ben ;) More
by Wet Wet
July 09, 2021
Very efficient and well run dealership. My interaction in sales with purchasing my truck was fantastic with Don Carlson. It continues to be great with the vehicle service. in sales with purchasing my truck was fantastic with Don Carlson. It continues to be great with the vehicle service. More
by infinity.surgical
Employees Worked With
July 08, 2021
Dan Welch provided excellent service. He Thoroughly explained everything that needed to be done as well as what my extended warranty would cover and made sure I understood the whole process. explained everything that needed to be done as well as what my extended warranty would cover and made sure I understood the whole process. More
by Diana Wilson
Employees Worked With
July 08, 2021
Tec Jared Charles explained all of the work performed on my car and informed me r were no other problems. I appreciate his personal interest in making sure I understood every thing that was done. on my car and informed me r were no other problems. I appreciate his personal interest in making sure I understood every thing that was done. More
by jpalla
Employees Worked With
Mercedies Gilson
July 08, 2021
Every time I service my Impala at Forest Lake Chevy, the team is professional and courteous. They do the services in a timely fashion, and I am never disappointed!! team is professional and courteous. They do the services in a timely fashion, and I am never disappointed!! More
by m.budde
Employees Worked With
August 15, 2020
We bought a 2014 Silverado from Forest Lake Chevrolet Cadillac and were very pleased with sales rep Clem and the service department. We bought a 2020 Equinox from Clem, we’re very pleased with his sales Cadillac and were very pleased with sales rep Clem and the service department. We bought a 2020 Equinox from Clem, we’re very pleased with his salesmanship and look forward to outstanding servicing of this vehicle also. More
by stevegmach
March 10, 2020
Never Again Forest Lake Chevy service dept replaced my rear main seal, 3000 miles later it blew out again.The first time they failed to properly diagnose the caus Forest Lake Chevy service dept replaced my rear main seal, 3000 miles later it blew out again.The first time they failed to properly diagnose the cause of the problem, so the second time I had it towed in for them to fix it again, because it was a warranty job, they assured me that I wouldn't have to pay for it and they would cover the towing charges. I had it towed in on a Thursday evening with an 8am appointment to look at it. 5 days later they called and said it was indeed it was their fault, but I would have to pay 300$ for some additional work, I agreed and they again assured me that they were covering the tow. 12 days in the shop, I picked it up, at that point Ben Lowinske , the person I had been dealing with told me that they couldn't cover the tow at that time and that they would send me a check. I paid the bill. Next day he left me a message saying he was sending a check but that I owed them more money. Not the deal that I agreed to and how do you charge someone more after they have already paid the agreed upon amount? on the invoice it also stated that a multipoint inspection was done, I guess that doesn't include tire pressure because when I got home 1 tire was 15lbs low, I really wonder what else they "did" that they didn't do. Well, almost 2 weeks later and no check .From my experience, I'd say go elsewhere, unless you like shoddy work, dishonesty and total disrespect. They shouldn't be allowed to display the chevy emblem at this place, they don't live up to the name. More
by jonmisery
Employees Worked With
Ben Lowinske
March 06, 2020
DAMAGES UNRESOLVED: Had service done to my car, they didnt wash it which I thought was fishy considering it was full of salt and they always wash it. when I went to pick it up it was parked crooked in a didnt wash it which I thought was fishy considering it was full of salt and they always wash it. when I went to pick it up it was parked crooked in a tight spot. Left there to get scuffed bye all the traffic opening there car doors. Didnt think anything of it, until I took it to a car wash. Once washed i realized that someone had hit my car. I told kelly hines and he represented himself as he was gonna "take care of me" and get this estimate from his guy and well make sure well do you right... yea, until I finally get a hold of him and he tells me they wont assume any responsibility because he thinks it's the same as being parked at target.. either your mechanics or someone in your parking lot where my car was left, damaged my car. MY VEHICLE was in YOUR CARE AND CONTROL. It is YOUR RESPONSIBILITY. Not the same as target. Because wouldn't have parked it like an idiot. They always park it out back where customers dont park. Why is this different, and why is it left with salt? To hide the damages? I guess that's what you get when you buy a $52,000 car from them and take pride in it. You get led on to believe they'll take care of you and screw you over. Me and my family and friends will keep leaving negative reviews weekly, and will NEVER return to this place. The 2600 dollar fix costed you guys a lifetime of business through a very large family in forest lake. Congratulations! More
by Luke
Employees Worked With
