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Forest Lake Chevrolet - Service Center

Forest Lake, MN

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157 Reviews

157 Reviews of Forest Lake Chevrolet - Service Center

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December 09, 2021

Been driving an hour one way to let this great team work on my brand new Colorado , which I bought from there .They even wash it for me ! More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mercedies , shes so nice to talk to
Dec 10, 2021 -

Morrie's Forest Lake Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Dan Cooney Chief Operating Officer 651-236-6377

December 08, 2021

Good service. Took a little longer than I think it should have for a simple ouil change and tire rotation (1 hr.) More

by TheChosenOne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Morrie's Forest Lake Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Dan Cooney Chief Operating Officer 651-236-6377

December 03, 2021

Excellent service and knowledgeable technicians and staff. Completed the work quickly exceeding m expectations Thank you. More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Morrie's Forest Lake Chevrolet responded

Thank you for taking the time to write about your experience with us, Marc! At Forest Lake Chevrolet Cadillac, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Dan Cooney Chief Operating Officer 651-236-6377

December 03, 2021

Mike was very helpful. Service was great and job was done faster than I expected. I appreciate this straight forward type of help. More

by james3pitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Schmalz
Dec 06, 2021 -

Morrie's Forest Lake Chevrolet responded

Thank you so much for leaving this awesome review of our dealership, James. Mike truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Dan Cooney Chief Operating Officer 651-236-6377

November 29, 2021

Dan was very helpful and super organized. He connected with me with updates to ask if I wanted repairs done. I was in and out in a day and I am very happy with the service and customer support that Dan g More

by swaldoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan was amazing
Nov 29, 2021 -

swaldoch responded

Great dealership. All customer service people were very friendly, helpful and cheerful. Great job on my car service as well. Dan was super. I appreciate everyone.

November 25, 2021

Appointments were made to meet my schedule with ease, great customer service that answered my questions More

by Davelori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Lowinske
Nov 29, 2021 -

Morrie's Forest Lake Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Dan Cooney Chief Operating Officer 651-236-6377

November 19, 2021

Very friendly service people, my car was returned to me within one day, and they were very quick at let me know what the problem was More

by Lawrencecpace
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Morrie's Forest Lake Chevrolet responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your like-new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Dan Cooney Chief Operating Officer 651-236-6377

November 16, 2021

I bought my truck in April, 2021…Forest Lake Chevrolet was a new dealer to me. Everything I’ve needed from them has been handled quickly and professionally. I will continue to work with Forest Lake Chevro More

by GC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Morrie's Forest Lake Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Dan Cooney Chief Operating Officer 651-236-6377

November 14, 2021

Getting my truck in for service was easy and the service call went smoothly and I was completely satisfied. More

by twobabers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Morrie's Forest Lake Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Dan Cooney Chief Operating Officer 651-236-6377

November 14, 2021

My service advisor Dan was great. He kept me informed at all times.. He made sure I understood what they were doing to my vehicle and recommended service tasks that would keep my vehicle running its best More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel in service
Nov 16, 2021 -

Morrie's Forest Lake Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Dan Cooney Chief Operating Officer 651-236-6377

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